Hotel Overview

2019 Resort Added Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Let the fun begin at the Occidental Costa Cancún, a beautiful resort built in Mediterranean-style, strategically located in the heart of Cancun's famous hotel zone. Just a 20-minute drive from the Cancun airport and a short distance from shopping, golf, and Cancun's legendary nightlife, the all-inclusive Occidental Costa Cancún resort stands out for its quality and value. 

Featuring 358 well-appointed rooms and junior suites, decorated in peaceful, modern Mediterranean style, the Occidental Costa Cancún provides you with everything you need to fully enjoy Cancun's sun and sea on your vacation. With four unique restaurants, several bars and a lounge, you can enjoy unlimited snacks and drinks 24-hours a day. 

Lounge by the oversized swimming pool, work up a sweat at the fully equipped fitness center, and stop by the aquatic activities center to test your skill at watersports, or drop the kids at the supervised kids' club and have a massage at the spa.

When the sun sets, join in the fun at one of the many theme parties at the hotel or head out to Cancun's famous nightlife, just steps away.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 14 miles

Property Information

Year Built: 1993
Last Renovation: 2016
Accessible rooms: 4
Floors: 7
Total rooms: 358

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 9029 reviews
  • 3.0 star tripadvisor rating
    Mediocre

    To keep it short if your over the age of 50 you would enjoy this resort. If your looking for a younger group, and wanting to drink and party for an atmosphere this resort is not for you. The resort is quite small with not much to do, it’s also a ways from the strip where the larger resorts are

    Dec 04, 2019
  • 3.0 star tripadvisor rating
    Good value for money paid

    The resort is clean, beach is nice but small and location is close to all amenities. The food and staff are the best, so courteous and eager to please, typical of all Mexican resorts. The bar tenders are very efficients and so are the servers, front desk personnel are great. Hector the life guard is the best in the business. Now on the negative side, the enterntainment crew for the beach and around the pool are the worst I have ever seen, over the last 10+ years with 3 carribean trips a year and most islands this crew requires fine tuning. During our first week, we had to get someone from the crew to bring out games to the beach and playing either bocce, horseshoe, darts or sand bag toss, games would last 3 to 4 minutes and then the crew had enough, pack their goods and left only to hide in the corner where the music was played. We did not bother them any further to play games. They would play games amongst themselves, the pool game at 1600 hrs around the pool was good but other than that, it was pretty bad. The Mexican resto (Angel and Jose) were great, good sense of humour and so friendly. All considered you get what you paid for. We would not return

    Dec 04, 2019
  • 5.0 star tripadvisor rating
    A comfortable stay with friendly staff and good food

    The Occidental Costa Cancun is located in the hotel zone - a well-developed, clean, safe area in Mexico. My honeymoon was excellent, even though they didn't go out of their way to do anything special. Pros: * Located in the hotel zone, which isn't too far from the airport * Most staff members are bilingual (English/ Spanish) and are very polite and friendly * Clean * Facilities appear modern and well-maintained * Buffet restaurant * 3 a la carte restaurants which are all very close by * 24 hour snack bar * Lots of activities which can be booked in the lobby * TV in room with English and Spanish channels * Events every night * The weather was mostly sunny in November * Big bed and spacious shower Cons: * WiFi costs extra (but the signal strength and speed were adequate throughout the compound) * Only 1 relatively small pool * Small beach which was an unpleasant green and filled with seaweed during my stay (this was probably a problem with all beaches at the time) * Somewhat far, relative to the other hotels. It takes a while to get there, and there aren't many places of interest within walking distance

    Dec 04, 2019
  • 4.0 star tripadvisor rating
    The other side of Paradise #Cancun

    There wasn't much to be desired as this place covered all bases. I was very satisfied. The pool aerobics, nightly shows and impeccable wait staff was beyond improvement. The activities were awesome but a little more coordination between staff would be helpful when it comes to dinner reservations and bus schedules. I had an absolutely wonderful time and there is not much else to say.

    Dec 03, 2019
  • 4.0 star tripadvisor rating
    A Nice Quick Trip

    We went to the resort for four days over our Thanksgiving break and overall enjoyed our stay. The staff is very friendly and the pool is great. There is lots to do nearby and the beach is small but adequate. There are two areas that did fall short of expectations: there is no complimentary WiFi and all of the bars stop serving at 11. Overall though, you get good value for your money.

    Dec 03, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319