Hotel Overview

Apple Vacations Exceptional Values - valid now through 2020!
An additional $200 in resort discounts per stay, a bottle of rum or tequila or wine in-room, an exclusive cocktail party with the GM once per week, and a room closest to the beach (based on availability; only available in select room categories).
2019 Resort Added Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental at Xcaret Destination offers an exciting vacation experience for singles, couples, and families. This all-inclusive resort is perfect for adventurers, eco-tourists, or travelers in search of the tranquility of the Caribbean Sea. 

Its authentic Mediterranean style and magical tropical locale make Occidental at Xcaret Destination much more than a perfect vacation destination. The resort's unique characteristics, such as the expansive subterranean river which forms canals throughout the pathways, allow the property to thrive in harmony within the exotic setting of Mayan ruins, tropical forests, and wildlife. 

Occidental at Xcaret Destination features 11 specialty and buffet restaurants offering a wide variety of dining experiences for all tastes and palates, with no reservations required. The hotel also has ten bars where guests can enjoy cocktails and tropical beverages. 

Occidental at Xcaret Destination offers an array of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Location

Quintana Roo
Cancun International Airport (CUN) : 30 miles

Property Information

Year Built: 2002
Last Renovation: 2016
Accessible rooms: 8
Floors: 3
Total rooms: 765

{{title}}

Hotel Details

Onsite Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY * 100 DOUBL rooms IN HOUSE maximum for student groups at any given time * 25 years old and under are considered "students' for any given time * Minimum age required for check-in is 18. * A refundable deposit of $200/per person (cash or credit card) is required. *Must be requested through our groups department, these groups will be required a chaperone as well as the refundable deposit and all above requirements.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 18127 reviews
  • 5.0 star tripadvisor rating
    Great vacation

    This is a great vacation for families with youth children. The beach lagoon is great for younger kids and there are plenty of fish to look at. My six year old loved the Kids club with Regina, Katherine and Areli. They are very positive and energetic. Will come again.

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    Incredible Property

    Beautiful property in the jungle! Great service by a friendly staff. Actual ruins on-site. Would go back again. Away from the party madness of nearby Cancun and Cozumel. Really enjoyed the sounds at night.

    Oct 11, 2019
  • 5.0 star tripadvisor rating
    Loved the nature that surrounds this resort!

    The resort was recommended by a friend who had been twice, and I can honestly say I was not disappointed. I loved my stay at Occidental. The location was great, we purchased a week pass to Xcaret which is right next door, and we went every single day. We would go over early in the morning, and do the underground rivers, come back for lunch then go back in the late afternoon. I loved the accessibility to the park. Even nature paths within the resort are great, and I loved the wildlife everywhere! The food was excellent, and even though sometimes the restaurants were closed when we didn’t know, we always managed to have an excellent meal. The Italian and Oriental restaurants were our favorite (we even joked that we had the best Asian food ever in…Mexico…  ) All the staff were great. David and Jack the concierges from building 21 tending to our needs daily, and Ahito at the main buffet was our favorite waiter! He made us laugh, and we would look out for him every day hoping to be seated in his section. It was overall an amazing experience and it will not be our last visit!

    Oct 11, 2019
  • 2.0 star tripadvisor rating
    pray to not coincide with a large group/company at the same time

    i want to keep it short. Sadly there was a large group that checkd in the same day that i did, and pretty much the hotel's focus was on them. restaurants, rooms, service was focused on this people. a year ago i would have recommended this hotel with my eyes closed, today i can say avoid it if you are not driving, if you are going in busy season, avoid it if you dont enjoy jungle and darkness.

    Oct 10, 2019
  • 4.0 star tripadvisor rating
    service staff to slow on restaurant

    very few bars and the one on the beach was closed really have to improve attention with the bars.the staff on the lobby very nice and friendly .the beach is beautiful but bar close to early the rest is espectacular

    Oct 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519