Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating18666 reviews
The access to the X-Caret Park is the biggest perk with this hotel. The rooms, food and service are all very good at the hotel and I would recommend this hotel to family and friends. Seeing all the local wildlife on this resort was a true treat, although the monkeys could be rather demanding! This was our 2nd time at the hotel and I throughly enjoyed our stay.
Great first visit
We came here 1 week on the 11th. Best service ever at a mexican hotel. We belonged to the First club while here. This is high class service. They have a special club house for these guests. The bartender Jose Ramon Pacheco was friendly and excellent. The clerk Eva Torres helped me find medical help when I was sick and very friendly to my wife and i. We will definitely come back here next year. We have come to mexico 6 times before, but now will return here.
Occidental Xcaret Resort
My wife and I spent two weeks at the occidental destination resort and we enjoyed everything. Amazing service at all restaurants and bars. Peaceful setting set amongst lush tropical vegetation. Beautiful little beach although crowded. Highly recommended.
Great place excellent food
Our room was not the best the shower was broken the water was splashing in all directions and they never fix it after reporting 2 times they did nothing but we did not want to move and pack again. There are several pools the water is Temperate. The wine is spanish I guess it was ok not the best. The best part was the food from El club la playa on the beach we have the best octopus prepare by chef Pablo and chef Aurelio make the best papaya jelly. Delicious breakfast and. Lunch
Not worth your money
What did I wish I would know before going to this Hotel? 1. The beach is beautiful but it is in the middle of rocks. Therefore, It is not possible to do a beach walking workout 2. We were not happy neither with the quality of food nor the service in most of the restaurants (except form el Pescador). If you call yourself a foodie, this is not the place to go.
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319