Hotel Overview

2019 Resort Added Values
Extra Value: Unlimited Connectivity: Free calling to US and Canada; Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers. 

Golf: One complimentary round of golf per person, per day.* 

Free Symbolic Weddings: Receive the Your Moments Wedding Package complimentary when booking a minimum of 7 nights in the required room category or higher. Restrictions apply - see 

Honeymoon: Receive the Do Not Disturb Honeymoon Package complimentary when booking the minimum required room category or higher for a minimum of 7 nights (Restrictions apply**). 

Family: Two kids 12 and under Stay, Play, & Eat Free during select dates. Restrictions apply. 

Now Amber Puerto Vallarta welcomes couples, singles, and families to an Unlimited-Luxury¨ escape with infinite views of the sapphire waters of the Banderas Bay.

Enjoy eight reservation-free gourmet restaurants and four lively bars and lounges. As part of the privileges of Unlimited-Luxury®, guests of Now Amber Puerto Vallarta have the chance to Sip, Savor & See at Dreams Villamagna, as well as adult guests at Secrets Vallarta Bay. Enjoy dinner and live entertainment at neighboring resorts from 6p to 1a (transportation not included). 

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified and holds the Distintivo H award. 

*Transportation to and from golf course not included. Additional cart, premium tee time fees, or other fees apply. Check with concierge for availability & golf course information. Restrictions apply. **Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Property Information

Total rooms: 327


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 4574 reviews
  • 5.0 star tripadvisor rating
    Wonderful Family Vacation!

    Just got back from a wonderful week at the beautiful Now Amber! We truly enjoyed ourselves and had an amazing time! The hotel is in a perfect location with being so close to everything; shopping, outside food, entertainment, the Malecon, they are all just a short Uber ride away. The resort had nightly entertainment, as well as a casino with a small lounge & dance floor which was perfect. There was also a live band in the open lobby on the 3rd floor of the main building. We were booked in a Preferred room on the 5th floor which had an amazing view of the pools and beach. There was a preferred lounge with it's own bar as well as constant food for guests in this building. We had 2 double beds and a jacuzzi tub on the balcony. The air conditioning flowed nicely and the clothes steamer was a nice added touch. Housekeeping ensured our room was clean and fully stocked everyday. I would not hesitate to book a preferred room again! We spent a few days poolside and had lunch from the Barefoot Grill & Castaways which were both good for a quick bite! The entertainment team did a great job of keeping everyone entertained with different activities throughout the day. The food at the restaurants were great with Capers being my favorite at Now. We were able to dine on the Secrets side at Oceana and Bordeaux. The experience we had at Bordeaux was amazing! Chef Marco and his team treated us very well and did not miss a single detail to ensure we had a memorable experience! My daughter's favorite food was at Himitsu. Miguel was a wonderful host and remembered her each time and always took time to chat with her. I can not say enough good things about the staff at this resort! We were always greeted with smiles and they are all amazing, but we did have our favorites which I would like to mention: Humberto - our butler & concierge; you went above and beyond your call of duty to make sure we were all comfortable, but most of all you gave my daughter everything she wanted without hesitation. You always had a smile on your face and was so easy to talk to. Azucena Gomez - distribution manager; we met a year ago in Vancouver and remained in contact. Thank you for your recommendations, taking care of our requests, taking time out of your busy schedule to have lunch and even meeting with us before we left the resort. I enjoyed our time together and getting to know you more. Thank you to Now Amber for a wonderful family vacation. We can not wait to be back!

    Aug 12, 2019
  • 5.0 star tripadvisor rating

    Upon our arrival we ate at Castaways while we were waiting on our room. Jesus aka Chuy at Castaways was very friendly and provided excellent service! I definitely recommend asking for Jesus if you plan to eat at Castaways.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Great vacation

    Very good vacation, great pools, restraunts, staff, and service! Lots of activities to keep you busy if you’re staying in resort and nice activities not far away if you leave the resort. Only downside is room service wait time but it is a large resort and they have other 24/7 places you can get food/snacks

    Aug 11, 2019
  • 5.0 star tripadvisor rating

    Giovani and Diego were great with the daily activities. Pool volleyball, beach volleyball, dancing lessons. Very fun and entertaining with crowds and was working hard all week while we were there. Muchoa gracias Amigos!

    Aug 11, 2019
  • 2.0 star tripadvisor rating
    Nice hotel, nice view. Terrible food, average service, dirty pool

    We've been to Mexico all inclusive four times and this was the worst hotel we had. The views are nice from our balcony and I thought the staff was nice and worked hard. It's really the management that is to blame. One of the restaurants, Capers, is adult only so we could not eat there with our six year old. Castaways was advertised as a Seafood and steak but the Catch of the day was the same each day and it was also served in the buffet. This restaurant is ocean side but the upstairs and ocean views were blocked for a "private event" and when i asked another employee, he said you have to buy a bottle and it was for special event. Himitsu and Tamarindo are average food and all had 30-40 min waits. While getting ready, I went down to put our name and get a buzzer and went back up to get ready. The buffet dinner was terrible. The food was the most disappointing part. The pool is really dirty, there are clumps of hair my wife found and it's full of sand. You can literally see things float around if you swim with goggles. There are alot of activities to keep you busy and that was nice. The pool side staff works hard and friendly. Although the restaurants had alot of people complaining from the wait, the staff was pleasant and friendly.

    Aug 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519