Extra Value: Receive up to a $1500 Resort Credit (booking dates, travel dates, duration, and usage restrictions may apply).
Free Symbolic Weddings: Restrictions apply. See applebeachbrides.com.
Honeymoon: Bottle of sparkling wine, mini-cake, honeymoon dinner at select restaurants, two T-shirts, and breakfast in bed (reservations required; minimum 3 night stay).
Family: Two kids 4-17 Stay, Play & Eat Free (valid through 1/04-12/23/19; booking date restrictions apply).
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 32251 reviews
Sunrise and Nizuc Moon Palace
We stayed at the sunrise section for 1 week everybody was awesome the girls at the daycare (Yanet Geovana Marion Gaby Fatima Marianna Paola ximena) were awesome they took care of our 2 little girls like they were their own. Even brought popcorn to them while they were watching a movie without us even asking. We also went to the nizuc playroom and it was the same royal treatment from Nicole and her colleagues. Also we have had excellent service from both Jorge and Albert in the Nizuc Manglar restaurant. You can really see they like what they are doing we came back specifically for them all week long. Also their gym is awesome I have traveled much and have never been able to truly workout on vacation. Carlos at the sunrise made sure everything was clean and ready to go.
Great awesome experience at AWE Spa
We have so much great and awesome experience a with Julia and Gabriela at the AWE Spa!!! Highly recommend!! Enjoyed hot stone foot messages and pedicure. They are very pleasant and professional. We will come back definitely!
My daughter had her hair braided along with a manicure and pedicure from Miriam at the Awe Spa at Sunrise. What a great experience! Miriam not only gave top notch service but she was very knowledgeable and friendly. A perfect indulgence on our vacation.
A Great time on disco noir
This hotel never disappoints us.we had an incredible vacation.the disco noir is a good place to go at night,good music and realy good service,thanks Jessica,Karla,Paul and Rafael.We hope to return soon.
Bela Duka Piano music
Loved the music and his playlist was fantastic! I highly recommend Gondola and especially with the piano music. Thank you for making our dinner so nice. The food was fantastic and the service was great!