Extra Value: Free casino shuttle. Free Balmoral Island tour.
A warm Bahamian welcome awaits at the spectacular and newly renovated, All Inclusive Melia Nassau Beach Resort. Situated on a 1,000-foot stretch of Nassau's pristine Cable Beach, this family friendly resort is the perfect place to unwind. The optional all-inclusive plan lets you indulge without a care. Only ten minutes from Nassau International Airport and downtown, the hotel is convenient to all major island attractions and shopping.
The resort is nine stories high, with every room offering its own balcony or terrace from which to enjoy the Bahamian breeze in complete privacy. All of the guest rooms and suites offer inspiring views of the Atlantic Ocean or the seven-acre waterscape and lush gardens. Upgrade to The Level for the most exclusive services and amenities, including access to a private lounge, and upgraded room or suite, and special concierge service.
Experience a paradise for the palate. Savor exquisite Italian cuisine at Aqua, sip on a tropical drink at Edgewater Bar, or dine beachside at O'Grill. Restaurants including Cilantro, Nikkei, Black Angus, and Estavida will take you on a culinary adventure from Mexican and Japanese dishes to steak and tapas. With a Starbucks Coffee Shop onsite (extra charge) and additional local restaurants nearby, ranging from casual to fine dining, there's something for everyone. If you prefer to stay in, room service is available.
Recreational activities are plentiful, and even children can get into the action with the Kid's Club for children between the ages of 3 and 12. Catch up on your golf game or explore the colorful shops, historic sites, and bustling nightlife of downtown Nassau. The resort is set on seven exquisite acres of stunning waterscape. Enjoy three freshwater pools with flowing waterfalls, a swim-up bar, and whirlpools nestled among tropical landscaping.
Prized for its sheltered harbor, Nassau has preserved its treasured history so visitors can see firsthand what life was like in 18th-century Bahamas. Visit Victorian mansions, cathedrals, weather-torn fortresses, and the Queen's Staircase, where 66 steps lead to a magnificent lookout. Nassau is a shopper's paradise, offering everything from local and international crafts to fine jewelry and perfumes. At the Melia Nassau Beach Hotel, everyone in your family will find their slice of heaven.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 8026 reviews
Absolutely Exceptional Experience
Upon arrival at the Melia, we were informed that we needed to check in at The Level where we were met with the ultimate customer service from Terran Dean and his coworker Hartcourt. Daily they delivered stellar service by making our reservations for dinner, ensuring that our room accommodations were beyond what we could imagined and provided a birthday cake and song to commemorate my special birthday while at the venue. We loved the atmosphere at the Level and the food and beverage selections provided to the guests who entered the office. Daily we enjoyed dining at O'Grille Restaurant where we were greeted with a smile from Myrtis who was very personable in every interaction. We enjoyed being served by Bendji, Omar and Melinda who made us feel so comfortable and anticipated our orders during our stay. The beach crew was AMAZING and Randy raised the bar with locating a bali bed for us and getting the towels needed. He also anticipated our every need and kept serving us with cold glasses of water, plates of fresh fruit and even brought us nachos due to the length of time that we spent on the beach. Rhinnon provided daily entertainment with jokes and led my infamous birthday song... such a special touch. Kudos to the Melia Nassau and particularly the Level providing such an experience which is now the barometer to measure VIP treatment going forward on every getaway and vacation. It was 27 years since I saw my bestie and we will be back. Fondly, Tyrena Richardson and Audrey Mitchell
I was very disappointed with the staff & service at this resort. The location and beach were great. The resort was mismanaged and not worth the money. They ran out of towels and beer the first day we were there and it wasn't even 4pm. The restaurants were so-so. The buffet had few choices and ran out of staples mid service. I would not recommend this resort.
Dont go!! Worse experience ever.
Don't go to this resort. We arrived Aug. 5 and was welcome to construction going on at the property. The AC wasn't working in the lobby and certain parts of the resort. The first room they placed us in was dirty and dusty. The second room, the ac wasn't working properly. It takes long for any manager to get back to you. It was a horrible experience.
Summer in Melia
The rooms need to be inspected before guest arrive, previous guest belongs still in room.. Availability of restaurants were limited and the host for both Cilantro and Nikkei needs personality training.
A resort with a lot of potential but needs better management.
This was our third time staying at this resort, the first two times when it was The Radisson. Overall, there's a lot to like but there's also a lot that can be improved with better management and employee efficiency. The funny thing is the improvements are not that difficult to implement. Here is my personal opinion on our vacation at the Melia: 1. Room - Seemed worn and tired. Had two double beds, one of which had a bad sag in the middle and creaked whenever you moved. We had our nine year old sleep in this because his light weight mitigated the issue. AC was not very cold at first, but seemed to get a little better as the days went on..being on the west side of the resort could have contributed to this. Hairdryer blew up, left it outside and never got a new one in its place. Had to go to front desk to resolve. Towel replacement was not consistent. Room was usually made up by 3:30. Mini-Frig was a nice surprise with a well stocked bevy of drinks and goodies - free! In room phone was useless, as it seemed no matter what button you pushed for service you always got kicked to a voice mail system. Very frustrating when you can't reach the front desk or housekeeping. The exception to this was room service. We used it once and they charge you a $10 delivery fee and also expect a tip. Balcony was extremely small and uncomfortable. Our room overlooked the side with a small slice of the ocean in view. Not the best nor the worst view. Rooms seemed to have good soundproofing in the walls, though you can hear everything in the hallway. Bathroom was decent...slow shower drain, no fan vent for smells or shower fog. Safe is convenient, easy to use. TV remote had old batteries and drove us nuts the first three days. Finally I went to the front desk to complain (remember, no connection on the room phone), and a maintenance man came up to replace the batteries. Problem solved! Decent selection of channels, news channels are all liberal mainstream media with no Fox News to balance things out. Room seemed small and cramped. Overall, a bit disappointing. 2. Food/Dining - All of the reviews seem to cover the dining options in great detail so I won't rehash most of that here, just try to give you some general observations: Your main go-to will be the Market Cafe buffet for breakfast, lunch, and dinner. Most of the time you can get in there fairly quickly without a reservation and the food is solid if not unspectacular. Lots of grease, and basically the same items put out each time. Be forewarned that this food may go through your system with a vengeance! You have the choice of dining inside or out, but outdoors seems to have a lot of flies and of course the heat and humidity. For some reason I always thought that the buffet dining area had an offensive odor to it and I couldn't figure out where it was coming from...the food or a combination of other variables, but I found it hard to deal with. The service was friendly and mostly efficient, with some outliers in there. For something quick and easy, the Market Cafe has you covered. But you have to be willing to deal with the buffet vibe and some of its negatives. The Aqua is the Italian restaurant whose quality and service was much higher than the buffet. But again, good luck waiting in line at 8:00 am trying to get a reservation. The outdoor grill by the adult pool was poorly managed and dirty. Took us about 45:00 to get our food (with a small crowd), and the seagulls flying around you and cleaning off the dirty dishes from the other tables is a major turnoff! Ordered room service one night. We got a turkey club and pizza. Mediocre at best. 3. Lobby/Pools/Ocean - Lobby is the main gathering place for activities. Among some of the attractions were a three-piece band (very average and uninspiring), family karaoke, various solo vocalists singing along to karaoke tracks, DJs, movie night, and board games. The bar can get crowded and service is slow and steady. I was under the assumption that all liquor and beer choices would be included (like it is advertised), but not so fast! They only have one beer available (the locally brewed Kalik), and a shelf system of liquors where you have to pay extra for the stuff you really want. For me, this was very deceptive and not customer friendly…one of the major negatives of our experience. Another major negative, the Melia decided to hop on the 'save the planet' bandwagon and ban the use of straws. Did you ever try to enjoy a frozen daquiri using a wooden stick? Or mix a hot cup of coffee with a wooden stick that won't reach to the bottom of the cup? I burned my fingers more than once. Come on guys, give the customer the little amenities they want so they can enjoy their vacation instead of trying to shove some BS liberal agenda down our throats and force us to do stuff we don't want to. What nonsense! The pool area is probably the crown jewel of the Melia. Spectacular grounds to explore, plenty of seating and areas for privacy, and overall stunning. The pools could be a little better cleaned and maintained. Towel situation can be better managed, again for the convenience of the customers. If you want a beach side seat, be prepared to wake up early to reserve it with your towels or personal belongings. For the pool, you can tip the pool boy and he will have your seats reserved for you when you get there. Activities for the ocean are plentiful. Crystal clear water, warm tides, it doesn't get much better than this...probably the main reason most people stay at the Melia. The hallways to the rooms were a little dingy with old, worn carpets and windows that looked like they haven't been washed in years. Come on staff! What would it take to have those windows regularly washed as they are something the guests look at every day? 4. Service - The Bahamians are in no hurry - they'll get to you when they're ready. This aspect of our vacation might have been the most frustrating because I believe a lot of it is just poor management and maybe part of their culture. The employees were very friendly but just don't seem highly motivated or efficient. If these resorts were in the states, many of them wouldn’t last very long based on their mediocre customer service. The Melia's marketing states that all-inclusive includes all taxes and tips. So why does there seem to be an unwritten rule at the bars that in order to get service you have to have money in your hand? Or the room service receipts that have a place to leave a tip on top of the $10 fee you already pay. This kind of hustle got old real quick. One of the main attractions of all-inclusive arrangements is that it relieves the customer of the hassles of tipping. When that subtle pressure is introduced almost everywhere you go, it becomes tiresome. Pay your employees enough so they don't have to put out those tip jars and pressure the customers.