Dine at amazing restaurants, featuring gourmet cuisine that will satisfy even the pickiest of palates. Nosh on steaks at YARA Global Steakhouse, peruse the buffet at Banana Wind Cafe, grab coffee and pastries at Margaritaville Coffee Shop, or sample tasty bar bites at 5 O’Clock Somewhere Bar and Grill.
When it comes to having fun, take in a performance from many of the area’s talented local artists, sprawl out onto the beach, swim in one of three pools, relax in the Jacuzzi, and more! Kids will also love the available games, crafts, and activities offered at the Kid’s Club. There’s nothing like the beauty of Grand Cayman. Stay at this stunning resort today and experience a vacation to remember!
*Please note, this resort is currently in a soft opening phase, with a full opening slated for November 2017. As part of the soft opening, guests have limited availability to the resort's facilities, which includes select guest rooms, the pool, lobby, Red Sail Sports Desk, License To Chill Lobby Bar, Margaritaville Coffee Shop, and YARA Global Steakhouse. The All-Inclusive dining plan is not available until March 1, 2018.
LocationSeven Mile Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating417 reviews
I have been all over the world, and was excited to finally be going to Grand Cayman. It was not bad checking in and even though we had asked for a nice view we got a view. The room was far from great, the chair was hard to sit on and the old sofa well it was far from great. The wonderful large TV was so close as I had only the end of the bed to sit and watch it. Was never the same one day no water next day 2 bottles and the 3rd day 4 bottles. Never knew what you were going to get. The towels well they were not replaced and we had a dirty face cloth one from before left in the room and another face cloth on it. BUT the real thing was that we added breakfast $25.00 US per day per person. only one place had a sit down breakfast. Was ok not worth the money but this island was over priced anyways. Then came Sunday we were flying home that day so we got everything ready and went off to breakfast but it was all locked up. We went to the front desk to ask and they told us that they are doing a brunch and they would not open until 11am. We were very upset there was no mention any where of this. I spoke to one of the managers and he told us that there had a private affair and that he would go up there and grab some eggs and rice for us WHAT food that had been displayed for god knows how long. They called a taxi for us to take us to a restaurant and they wanted $30.00 to cover the cost for this taxi. I would not ever return to this property. There is so much more and no time to tell it all. I am a travel agent and this will not be recommended by me EVER. MJA
Stayed here with my boyfriend and it was a pleasant stay. The staff is very friendly. We had a minor hiccup when we first arrived but the hotel staff quickly took care of it and accommodated us for the mistake. The pool is nice and clean as well as the beach. The beach area has fish and is a good place to snorkel. We ate at the hotel and the food was good. Location is good we walked a lot and used the bikes supplied by the hotel. Some dislikes: We stayed at the hotel for 4 nights. For the 5 days we were only able to get a fresh beach towel on 1 of those days. We had to go early in the morning because by the afternoon they were always out of fresh towels. That set of beach towels we got, we had to reuse for the duration of our stay, drying them on the balcony every night. We tried switching them out and they didn’t have fresh ones. They told us come back at 3pm ( 2hrs later) still didn’t have any. Fresh towels seemed to be a struggle for them. We came back to a clean room with no wash cloths. One day the housekeeper cleaned the room and she ran out of towels, she told us (around 4pm) she called down to have some brought upstairs for us. She let us know if they don’t come by 6pm to call down; we didn’t get towels until 9pm after we called. Another occasion we called down for towels and didn’t receive any causing my boyfriend to walk around for a housekeeper and get some from her.
2 Weeks of Caymanian Paradise
Margaritaville is a wonderful place to stay with just a short to walk into George Town. I spent a total of three weeks in the last two months here and have nothing but excellent things to say and highly recommend this resort. I'd like to give a special thanks to so many people for all their hard work and dedication while I was there on business. Diandra, Simone, Edmond, Samantha, Omar, Lovely, Julie, Jen, Amanda, Kieron, Tricia, and Claudia. Each of these individuals went above and beyond daily. The resort is beautiful with excellent views, wonderful pools and great food. I'm planning my next trip (non work) and will definitely be staying here and you should too!
Will not be back. Stay elsewhere. (Semi)Average accommodations with ZERO common sense customer service
Arrived as part of a flight crew. We'd made our reservations on Hotels.com. The reservation included breakfast. It was clearly written on the reservation page. Twice: "Breakfast included". When we checked in I asked about the breakfast and was told "I don't see that on my end." And, apparently, according to the clerk, that was the end of the story. I asked to speak with a manager and, in true island fashion, the clerk went back to speak to the manager FOR me (although she did come out later to inquire about a credit card that wasn't processing for the deposit/hold, because that's what matters). Once we settled the credit card issue I brought up breakfast again and was told by the manager, "I don't see it on my end". Seems to be the line they use. Eventually, I was told (and this becomes important later) that since Nov 1, 2019, ALL guests get "continental breakfast" now and she would mark it on our rooms. Ok. Didn't really make sense why she would suddenly "remember" this now. But it didn't matter, anyway. So, the next morning, my first officer and I went down for breakfast and were met with confusion. The breakfast manager had no idea what a continental breakfast was, as they were only serving a buffet. She called the manager (guess who again) and was told "give them a coffee, a juice and a danish don't let them have anything else without paying". Obviously, this "continental breakfast thing as of Nov 1" was a fabrication. Because there WAS NO continental breakfast. We were mortified. It wasn't crowded but there were other guests there, too. I was not about to be treated like a third-class citizen and handed a coffee and a danish and watched over to make sure I didn't steal an egg or a slice of bacon. Instead, we decided to go to the lobby and BUY a coffee and danish. The breakfast manager felt awkward and offered to buy it for us from the stand, but the damage was already done. I already felt like dirt. I called Hotels.com and they tried to resolve the issue with the hotel for over an hour. They eventually gave me a credit of $25 toward a future stay for something out of this direct control. The manager called my room an hour later to ask that I send her the confirmation email showing breakfast (obviously she was now interested). She could have solved this the night prior by asking the same from me, but customer service is not in the wheelhouse. We never did get any other response (or breakfast), despite being emailed a direct copy of the actual reservation stating breakfast was included. This hotel does NOT honor its commitments. Otherwise the staff was very pleasant. Here's the bottom line: A modicum of managerial ownership and common sense would have solved this issue immediately by just RECOGNIZING that the deal your company made with Hotels.com was to INCLUDE BREAKFAST and give it to us and deal with it later. It would have cost almost nothing, but instead cost all the potential goodwill you could have instilled.
A nice place to stay....
Myself and my husband stayed here before we moved to another hotel... this place was clean and a nice setting. The rooms were slightly tired but a good size and well equipped! The beach is a 1 minute walk and did lovely take away coffees! We arrived at 10pm at night and then moved on the next day... so wasn’t here long but from what I saw was very nice... not sure I would have wanted to stay here for a long time though... and we moved onto the Kimpton sea fire which was amazing!