Hotel Overview

2020 Resort Added Values

Honeymoon: Welcome card, special room decoration, surprise gift, bottle of sparking wine and chocolates upon arrival, turndown service, 20% discount on spa treatments, and late check-out (proof of marriage and advance request required; subject to availability).

Luxury Bahia Principe Akumal offers exquisite facilities, just steps from the beach with the very best in services and amenities. With personalized butler service, magnificent dining, beach waiter and endless activities in the clear blue waters of Akumal. Based on individual treatment and excellent service, this hotel offers exquisite facilities, a beachfront location, and authentic Mexican hospitality.

Located within the Grand Bahia Principe Complex, this property offers all Superior Junior Suites for the utmost in relaxation and luxury. The complex offers several lake style swimming pools, extensive sunbathing terraces, tennis courts, a kids' waterpark, and an on-site Dolphinarium. Experience the fine white sand of the Riviera Maya, and engage in a variety of watersports. Guests also have 24-hour access to complimentary Wifi throughout the resort. The community of Akumal is renowned for its spectacular snorkeling and diving due to its location where fresh water meets salt water, providing nutrient-rich waters for exotic fish and sea turtles.

Dining options are plentiful with seven restaurants within the hotel and 25 total restaurants throughout the complex. Enjoy unlimited dining at sumptuous à la carte options and international buffets. All of the bars serve unlimited premium cocktails, beer, and soft drinks. Enjoy access to the resort's sister properties within the complex, the Luxury Bahia Principe Sian Ka'an, Grand Bahia Principe Coba, and Grand Bahia Principe Tulum. Unwind and rejuvenate at the Bahia Spa, where numerous massages and treatments are available, all inspired by ancient Mayan recipes. Then dance the night away at the Hacienda Do–a Isabel Disco!

Guests can enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Coba, Grand Bahia Principe Tulum, and Luxury Bahia Principe Sian Ka'an Adults only** (except main buffets).

*Proof of marriage required. Must be within 6 months of original wedding date.

**Must be over 18 years old.


Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2001
Accessible rooms: 12
Floors: 3
Total rooms: 630


Hotel Details


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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12347 reviews
  • 4.0 star tripadvisor rating
    Tui holidays disgraceful performance as a tour operator

    I would like to make the public aware not to use tui tour operators as my 18month old child caught hand , foot and mouth virus from the pool area of this hotel and had to be kept in isolation from other children for 4 days before and was unable to fly back until 6 days later than planned as instructed by the hospital . Tui was aware of an outbreak of foot and mouth only a number of months earlier as I was informed by there representative but this had not been made public or I would have not booked this hotel . You can imagine the stress and nightmare we had trying to get new flights pay for extra hotel extension find our own airport transfer, pay for car pk extension back at Birmingham airport and all this with no help at all from my tour operator tui who took our money and ran . Only for a operations manager named Gladys who tried to assist the best she can we would have seriously been in a mess . In addition to the above I have received a phone call today from a gentleman from tui customer support team reference my complaint and informed me tui will not be compensating me family for any of the issues that I have highlighted above in the most abrupt aggressive manner I have ever witnessed in my life ..i travel a fair bit and this is the first review I have ever wrote I I can’t advise you all avoid TUI TOUR OPERATORS

    Jan 22, 2020
  • 5.0 star tripadvisor rating
    Perfect break in January

    Just returned last night and want to express our thanks for a quick and very restful break from our cold weather. We stayed in the adults only section and really appreciated all the 'luxuries' (butler, dedicated golf cart, location, rooms) there. The food in all restaurants was excellent; the Arlequin absolutely outstanding. This was our third stay at this group of hotels and, as before, admired and appreciated the first rate customer service,the tremendous choice of food on the buffets, the landscaping, the cleanliness, the friendliness of the staff, the housekeeping and the abundance of excellent facilities. We came on an Air Transat package and were 100% happy. Looking forward to coming again and relaxing as we did this time.

    Jan 21, 2020
  • 5.0 star tripadvisor rating
    2 week stay January 2020

    From entering the hotel you are met with a 5 star service from check in. Everything done with ease and staff available to answer your questions. Lobby staff then take you and your luggage to your room (all done within 20 minutes of arrival). This is a large hotel with excellent facilities for families and couples. We were in room 83101, adult only section overlooking the front of the block with views of adult pool and los corlaes restaurant. The room is bright and spacious with a large bathroom with 2 wash hand basins, shower and jacuzzi bath. The block has the additional luxury of a butler service which is excellent. All your reservations can be booked by the butler and any room issues will be fixed immediately. The cleaning staff are fantastic and regularly pop into the room to ensure everything is “tip top”. The restaurants are endless and of the highest quality. Golf buggies run frequently throughout the hotel and the sister hotels to allow you to make use of everything on offer. The entertainment staff are magnificent, Angelo, Caesar, Roberto you all make the day at the infinity pool full of fun and laughter without disturbing the guests who would rather relax. The entertainment team also have different shows each evening of the highest quality which you can watch at any hotel. The Coba children’s pool has excellent facilities for children although we are here as two adults, I am sure every child would be delighted with what is on offer. There is also a 24 hour cafeteria, which is great for a late snack if you wish. The beach has plenty of loungers for guests and the jetty area is fantastic for watching the fish swim around you. The golf course has improved 100% from our visit last year. I am not sure if they have new management, but whatever they have done the service is fantastic and the course play time is now a realistic 4 hours. All in all, his hotel is magnificent and it should be on your vacation list.

    Jan 20, 2020
  • 4.0 star tripadvisor rating
    Another Great Stay

    This was our second visit and we had a great time. We were surprised to see the addition of a sports bar which I did not personally like, as I think it lowers the tone of the hotel in my view, but appreciate that many enjoyed it. I was disappointed to see that hot drinks are no longer served on the patio during the day a self service now takes its place. I am disappointed with that too as it was an area where you met and could chat to others in the day, as at night time the music is loud which limits conversation but that I do understand. The staff were all pleasant but perpetuo in the old beach bar restaurant where they also hold the Brazilian night provided us with the best customer service anywhere we have stayed. The hotel is well maintained but lobster night has been taken away which was disappointing but all meals on the sites were of a high quality as was the buffet. All staff very helpful and we will willingly recommend this as ideal location and service. The addition of a day trip to Playa Del Carmen was a great afternoon out.

    Jan 18, 2020
  • 5.0 star tripadvisor rating
    Most luxurious vacation ever

    Our second trip to Akumal and it just gets better and better. The servers are friendly and so hospitable. Coming here is like a dream. The food is fantastic and the selection is huge. There is always something fun going on. The beach is right there, the snack bar restaurant and room service are excellent bonuses. Our sons are in their 20s and they have a great time and stay up late partying and dancing. My husband loves the sports bar, and I like the quiet areas where I can read my book and relax with a cappuccino. There is so much here for everyone. Fantastic holiday.

    Jan 18, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319