Hotel Overview

2019 Exceptional Values
Honeymoon*: Bottle of domestic sparkling wine, box of chocolates, surprise gift and 20% discount on spa treatments.

Luxury Bahia Principe Akumal offers exquisite facilities, just steps from the beach with the very best in services and amenities. With personalized butler service, magnificent dining, beach waiter and endless activities in the clear blue waters of Akumal. Based on individual treatment and excellent service, this hotel offers exquisite facilities, a beachfront location, and authentic Mexican hospitality.

Located within the Grand Bahia Principe Complex, this property offers all Superior Junior Suites for the utmost in relaxation and luxury. The complex offers several lake style swimming pools, extensive sunbathing terraces, tennis courts, a kids' waterpark, and an on-site Dolphinarium. Experience the fine white sand of the Riviera Maya, and engage in a variety of watersports. Guests also have 24-hour access to complimentary Wifi throughout the resort. The community of Akumal is renowned for its spectacular snorkeling and diving due to its location where fresh water meets salt water, providing nutrient-rich waters for exotic fish and sea turtles.

Dining options are plentiful with seven restaurants within the hotel and 25 total restaurants throughout the complex. Enjoy unlimited dining at sumptuous a la carte options and international buffets. All of the bars serve unlimited premium cocktails, beer, and soft drinks. Enjoy access to the resort's sister properties within the complex, the Luxury Bahia Principe Sian Ka'an, Grand Bahia Principe Coba, and Grand Bahia Principe Tulum. Unwind and rejuvenate at the Bahia Spa, where numerous massages and treatments are available, all inspired by ancient Mayan recipes. Then dance the night away at the Hacienda Do–a Isabel Disco!

Guests can enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Coba, Grand Bahia Principe Tulum, and Luxury Bahia Principe Sian Ka'an Adults only** (except main buffets).


*Proof of marriage required. Must be within 6 months of original wedding date.
**Must be over 18 years old.

Location

Tulum
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2001
Accessible rooms: 12
Floors: 3
Total rooms: 630

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 11696 reviews
  • 5.0 star tripadvisor rating
    Paradise is real!

    Amazing, pools, food, attention of personal in all parts of resort, nothing of your imagination will left without attention, so many patience and desires to make your vacations unique. Tnanks!Volveré!

    May 20, 2019
  • 5.0 star tripadvisor rating
    Girls week

    Eight ladies stayed at the all adult section of the Akumal in February. The staff went above and beyond to make sure our rooms were near each other. The rooms were lovely. Housekeeping services were outstanding. The all adult unit is almost directly on the beach. Lovely view . This section has its own buffet area for breakfast and lunch. The food was fabulous with lots of choices. Staff did everything they could to accommodate. We had an a la carte each evening. All were delicious with service second to none. The only drawback for some, is that the beach is not fabulous. The area has quite a bit of coral so you might need water shoes. I would return in a heartbeat.

    May 20, 2019
  • 5.0 star tripadvisor rating
    Grand Bahía scouts akumal kids club

    The kids club is amazing. I never thought I would feel comfortable to leave my daughter in a club but one of the staff Yazmin was amazing and made us feel so safe leaving our daughter. Our daughter absolutely loved it and had so much fun to the point it was difficult To get her to leave. Yazmin; thank you so much for looking after our daughter and giving her so much fun, you are amazing Thank you xx

    May 19, 2019
  • 4.0 star tripadvisor rating
    Large resort for pool lovers

    This resort is great for those who like pool options and buffets. The resort does not sit on a swimming sandy beach. The beach is rocky and sea grass is removed daily. The resort is massive and you need to take a golf cart to get places like from your room to the lobby or to the different restaurants you have access to you based on this resort being linked to the Bahia Principe Tulum, Coba, and Si'in Kaan. (Based on you having paid to stay at the more expensive Akumal resort). I believe the resorts does a great job coordinating the golf carts schedules and frequency. Breakfast and lunch are both buffet options only. The resort is just too massive to have al a cart during these times. I enjoyed the Brazil restaurant and Portofino Italian (lasagne) and Alux French (lobster). Waitstaff service was mediocre at the buffets. It was a apparent that this was their job versus other resort's waitstaff where they make you feel welcome, appear happy to see you and just make you feel important. I did not get that vibe here. Overall, again. Great for those who love pools and large resorts.

    May 19, 2019
  • 3.0 star tripadvisor rating
    Disappointed

    Not sure if I would return at Luxury Bahia principe akumal. E-mailed 2-3 weeks prior to our arrival. Explaining that it was my wife's birthday and if they can do smth nice on that day. Con 1. At arrival check-in was disappointed. Arrived in the resort @ 1.30pm. Our son was already tired from the flight, the drive to the resort and the heat. The receptionist told us that our room will be ready @ 2.45pm. No problem whatsoever regarding the time at that point, as the check-in is at 3.00 PM. I get to the reception @ 3.00 PM. The ROOM wasn't ready. They told me that the ROOM will be ready in 15-20 mins. It's ok....I can live with it. 20 mins. After 20 mins I was told again 15-20 mins. That's when I got upset, as we were treated just like "kids".... This is NOT ACCEPTABLE ...DEFINITELY. a returning customer being treated like that?!!!! Our 2 yrs old son wanted to rest. He was cranky. Got the keys of the room @ 4.00 PM after I insisted to get the room. Con 2. The room had double beds where they expected my family and I to sleep on. We are still a young family. Lol. How stupid is that from the receptionist to get us that room?!!! Asked for another room with a king size bed. No answer whatsoever. Our room was in the building 80. Almost in the adult area.....and it really felt that we were in that area. Trust me. I e-mailed twice to the management. No Reply. Oh, I almost lied. They replied when I got home. 4 days after my vacation was done. Unacceptable. Cons 3. The room never cleaned properly. They would make the beds. Sweep the floor and that's it. But they made sure everyday to "sweep" that tip from the nightstand. Pros . 1. Grounds were always clean. 2. The ocean shore was always clean. 3. Food was great. The Chef was always on top of the Buffet, to make sure nothing was missing. 4. Waiters were always on top. Arsenio, our waiter for breakfast and lunch, would always accommodate and take care of us. Arsenio got something nice for my son as well.

    May 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819