Hotel Overview

2019 Resort Added Values!
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.

Free Symbolic Weddings: Receive the Reflect Wedding Package complimentary when booking at least 7 nights in the required room category or higher. Restrictions apply-see

Honeymoon: Receive the Reflect Honeymoon Package complimentary when booking the minimum required room category or higher for a minimum of 7 nights (restrictions apply*).

Family: Two kids 12 & under Stay, Play, and Eat Free during select dates. 

Travel to Los Cabos and enjoy your stay at the beautiful Reflect Krystal Grand Los Cabos! Situated just 15 minutes from Los Cabos International Airport, 10 minutes from downtown Los Cabos, and 45 minutes from Cabo San Lucas, this resort boasts luxurious accommodations and a variety of activities for singles, couples, and families. 

Stay in one of 429 rooms and enjoy luxurious accommodations that include stunning views, daily restocked mini-bars, and private balconies in some rooms. Upgrade to the Altitude Club and receive private check-in and check-out, butler service, daily continental breakfast, coffee and pastries during the day, hors d'oeuvres and house wine in the evening, complimentary access to the fitness center, and more! 

Dine at twelve restaurants and bars during your stay and savor gourmet cuisine that includes Asian, Italian, and Mexican offerings. If you can't make up your mind, be sure to visit the buffet for a variety of different options! Sip cocktails during your meal or visit one of several bars to mingle with friends and enjoy a refreshing drink. 

When it comes to activities, adults and children alike will always have something fun to do! From the 24-hour exercise room, free WiFi in public areas, and a Shopping and Gourmet Center, the options at Reflect Krystal Grand Los Cabos are endless! 

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Reflect Wedding Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.

Property Information

Total rooms: 424


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 1506 reviews
  • 5.0 star tripadvisor rating
    Sky Bar

    This resort is amazing. Wonderful service and kind people everywhere. The food and drinks are outstanding. Take a trip up to the Sky Bar is you can, Alfonso at the Sky Bar makes the most delicious drinks!!!

    Aug 12, 2019
  • 2.0 star tripadvisor rating
    This is not a 4 Star Resort!

    This is not a 4 star resort! I honestly can’t believe this resort is part of the Amresort group because this place does not compare to the other resorts. My husband and I came here for a baby/honeymoon and we were so disappointed. We had to change rooms 3 times: the first room had a broken curtain, dirty refrigerator, the door wouldn’t close/lock unless pulled shut multiple times and it was super noisy because it was facing the highway! The second room had a broken toilet that ended up flooding our room (toilet water everywhere) and the last room was a decent room. All we were given for our troubles was access to Altitude, which didn’t mean anything to me because I’m pregnant and came here to relax. The resort looks like 2 different hotels in one, some rooms are updated and some look super outdated. The room that flooded looked very outdated (Old looking run, curtains and decor). For whatever reason this place is extremely cheap when it comes to giving out bottled water! It was impossible to get bottled water at any restaurant or bar, even when I told them I was pregnant and did not want to drink water from the gun (it had a taste) they refused to give me bottled water. This is the first resort I’ve been to that refused to give outcbottled water. The food here is mediocre at best. Room service takes forever, minimum of 1.5-2 hours. This place has potential, but needs work. There isn’t enough entertainment to keep adults entertained and there aren’t enough food options open throughout the day. I’m giving this place 2 stars because the main area was nice and I enjoyed my prenatal massage. I wish I could’ve enjoyed the beach more, but it was closed the entire time I was there. Overall, I wouldn’t go back!

    Aug 11, 2019
  • 4.0 star tripadvisor rating
    Great Place for a Short Getaway

    We were only able to get away for a few days and managed to get a great deal on a swim out room. We're so glad we did! It was definitely worth it! We camped out on beach chairs all three days and had the BEST service by Pablo! He was AMAZING and made sure we always had cold, fresh drinks in our hands - no matter if we were on the beach or swimming in the pool! He definitely made sure our short time away was spent feeling very spoiled.

    Aug 11, 2019
  • 3.0 star tripadvisor rating

    The resort was mediocre. My initial encounter with the concierge was horrible they tried charging an excessive amount for an upgrade one staff quoted a price and when asked for management she went into the back and came back alone as if I didn't request to speak to someone. A supervisor came out quoted a different rate than the first person and stated that was the rate. I finally got it down to a somewhat affordable rate and when I got the room it was all wrong. I had to go back down and the woman Andrea was rude and speaking in her language which I felt was unprofessional and I called her on it. The food was not good at all but the wait staff was great they were all kind and helpful Juan was absolutely amazing, We enjoyed ourselves because we were in a group of 21 people. With that many people, you would think some would be very kind

    Aug 09, 2019
  • 4.0 star tripadvisor rating
    Wonderful Staff

    I enjoyed the layout of this resort, it was beautiful with 3 pools and beach access. I really liked the adult pool being a bit distant from the children's pool, although they didn't have music at the adult pool, it would have made the area a lot more live and enjoyable. You can get rooms that have private pools , or you can get the lower rooms that have a combined pool for the few guests staying in the surrounding rooms. My room was located by the walk out pool and it was awesome. They have a sports bar that is open late night, they play all kinds of music in there and you can even request songs, had a great time. The food here is not very good, It was bland and simple. I feel the restaurants could improve greatly. I want authentic Mexican food not frozen hamburgers from the bar/snacks. The workers here were phenomenal, between Juan, David, Pablo , Ofrinda and Javier they did whatever they could to make sure my stay was amazing. Very helpful and polite , I would come back just to see all of them again!

    Aug 08, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519