LocationGuanacaste - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - This fee will allow you to enjoy the Resort even more as you will get new benefits/activities and experiences included. A summary of these benefits are detailed below:
- Upgraded welcome drink
- Welcome gift for adults and children
- Upgraded Wi-Fi for the duration of your stay
- 1 hour of bicycle use for 2 people daily
- Movie night (according to season calendar)
- Use of pool and beach toys
Activities included in the Resort Fee each to be experienced once during your stay according to a preset activity calendar are as follows:
- 1 Nature walk with binoculars and professional guide
- 1 Yoga class with professional instructor
- 1 Mixology Class with instructor
- 1 Cooking class with instructor
- 1 Sunset Cocktail experience
- 1 Bonfire on the beach with live music and marshmallows experience
- 1 Astronomy observatory
A detailed weekly program and tickets for each activity will be delivered during check-in. The tickets will be assigned per person, per day taking into account the number of nights each guest is staying. Please note that these inclusions are subject to change at any time without prior notification.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3086 reviews
Robbed by the police !!!!!!!
My girlfriend and I just visited November 2019. The property is about 25 minutes south of Tamarindo. We decided to rent a car a take a ride to rincon national park . We spent the day a during our return drive back we saw a road block with about 5 police. One of the policeman approached my window and asked for our ID. Drivers licenses and passport. As I had read in other travel blogs we did not have our original passport it was in the safe at the hotel. He told us to pull over and then proceeded to extort us for money. He threatened to take us to jail and inpound our vehicle. He continued to get very rude and nasty when I would not conform to his demands. After about 15 minutes of this (my girlfriend was shaking and shooked) I decided it was best to pay him $50 dollars and he finally let us go. This happened on the one and only road back to our hotel and is a highly traveled one. We had to continue another hour on the same road back to the hotel. What makes the situation worse is when we got back to the hotel we reported it to Lora at the front desk and she made me and my girlfriend feel worse by saying it happens everywhere , no sorry that happened to you or apology. Just terrible customer service on there behalf. Additionally why did they not inform guest that this was so common. Overall this incident ruined our vacation and total faith in the police of Costa Rica. If you can’t feel safe from the people that are suppose to serve and protect you then why would you want to visit it ever return again. There are to many beautiful places in the world to visit without the threat of being robbed or extorted by the very people that are suppose to make you feel safe.The best way to fix this problem is to not go and spend money that is the lifeblood of there livelihood. Hit them in there pocketbook s the best and only way to stop this injustice. In summary DONT GO TO COSTA RICA ,,,,,,,
Very Nice Resort Hotel
We stayed two nights with a 9-day tour group for Costa Rica, and this hotel is great and one of the best for sea resort with a large beautiful room and ice service in the evening every day. All inclusive meals were delicious and very impressive.
Great stay at jw marriott , extremely friendly and attentive staff. Hotel are very clean band satisfied with the entire place. Excursions : Pininos adventures Help us with all our excursions , sport fishing , Atv tour , buena vista mega combo tour and Liberia Airport transfer, we had the best time with our tour guide carlos Lopez , definitely highly recommend this family business company while you are in Costa Rica . We planing to get back soon to Costa Rica .
Nice time of year to visit
Excellent -> Staff + Room + Grounds, Very Very Good-> Pool + Restaurants, Fair -> Location (far from popular tourist sites), Poor -> Beach Riptide & Sand Quality + Resort Fee (have to pay $30 a day for things you have zero interest in doing no opt out)
Marimba Suite Rm 339
What a wonderful resort. From the moment you enter, you feel very welcomed. Check-in process was very simple and quick. I used 2 of my suite night awards, that were accepted. We were given an ocean-front suite on the 3rd floor with great views of the ocean and pool. Plus, as a Titanium member, we given two metal water bottles as a thank you gift. Lastly, we selected the breakfast as our welcome gift (best choice). As we made our way to the room, we were given a welcome drink in a coconut shell. The room was amazing. It had a large sitting room, 1.5 baths, separate bedroom with a king bed, walk-in closet and a large balcony overlooking the ocean and a partial view of the pool. Both rooms were very spacious and had a traditional hacienda feel that made if feel very cozy. The sitting room very comfortable, with a large couch and two chairs. The king bed was comfortable and we woke up refreshed. The bathroom was unreal, there was a separate “shower” room. The room also featured, 2 TVs, ceiling fans, a fridge, safe and 4 complementary bottles of waters daily. It was so peaceful just sitting on the balcony, reading a book, listening to the waves crash on the beach. We were there during low season, so there was no problem getting a lounge chair around the pool. The lounge chairs were very comfortable as they are padded and each set of chairs has an umbrella for shade with direct access to the pool. There is pool service for drinks and snacks, along with two restaurants near the pool. The grounds are beautiful and well kept. We did not venture into the ocean as it’s very rocky with riptides. Food was good. Breakfast was the best meal we had. The buffet was extensive with a waffle station, omelet station, fruit station along with traditional beads, pastries, bacon, sausage and local cheeses. There are several restaurants on property but are only opened on a rotational basis. The chimichurri steak and burger were good at Azul. But if you really want a burger, go to Nau Lounge for a better menu and more choices. You can also order off the room service menu in Nau. The service was fantastic, everyone we interacted with were friendly, engaging and helpful. While I was a bit disappointed to see resort fees in Costa Rica, it was inevitable. The resort fee was $30 a day which included several planned activities throughout the week. We participated in the morning nature walk and sunset drink on the beach with appetizer. They also offer cooking classes, Spanish language class, bonfire and marshmallow on the beach, along with others. Overall our stay was awesome and would certainly return for some rest and relaxation. Pura Vida