LocationGuanacaste - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
This hotel is charging a resort fee effective 04/01/19. This fee will allow you to enjoy the Resort even more as you will get new benefits/activities and experiences included.
A summary of these benefits are detailed below:
-Upgraded welcome drink
-Welcome gift for adult and for children
-Upgraded Wi-Fi for the duration of your stay
-1 hour of Bicycle use for 2 people daily
-Movie night (according to season calendar)
-Use of Pool and beach toys
Activities included in the Resort Fee each to be experienced once during your stay according to a preset activity calendar are as follows:
-1 Nature walk with binoculars and professional guide
-1 Yoga class with professional instructor
-1 Mixology Class with instructor
-1 Cooking class with instructor
-1 Sunset Cocktail experience
-1 Bonfire on the beach with live music and marshmallows experience
-1 Astronomy observatory (starting June 1st 2019)
A detailed weekly program and tickets for each activity will be delivered during check in. The tickets will be assigned per person, per day taking into account the number of nights each guest is staying. Please note that these inclusions are subject to change
at any time without prior notification.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 3055 reviews
Remote resort that is family friendly
Pros - Ocean front suite is large with a great shower - Friendly staff - Lot's of activities included Cons - Regular rooms can be tight and have double beds, not queen beds - Not much night life - Activities book up quickly - Food is pricey, especially the on-site store For our first trip to Costa Rica we chose to stay 8 nights at the resort. We arranged transportation for our group through the hotel ($240 one way for 8 people in a sprinter) and our driver was there waiting to take us the 1 hr 20 min drive to the resort. Upon entering the "area," it's still about a 10 minute drive further to reach the resort. There isn't a lot close by, so if you don't have a car, you will have to arrange for transportation to go anywhere. They have a shuttle that drops you off in Tamarindo (20 min drive) for $20 RT. There is also a free shuttle (if arranged by the concierge) that will take you to a nearby Beach Club that the hotel has an affiliation with. Make sure to bring your towels so you don't pay for that, and it has a limited surfboard and boogie board rental supply. Further down the beach (15 min walk) is Lola's, that has a bigger and better surfboard and boogie board rental and also a bar (closes at 6 pm) and kitchen (closes at 5 pm). The surf there is a beach break, while the Beach Club is for advanced surfers as it has a reef. I found Tamarindo to be a lot like Mexican surf towns, lot's of souvenirs and vendors on the beach trying to sell you things. The hotel offers some activities - we enjoyed the cooking class, mixology, and beach cocktails. We also went to the movies, which was nice as the evenings are pretty quiet there. The give you random amounts of tickets for the classes, and I am sure you could probably ask for more. Some classes say there is a fee, but we were not charged as we had tickets for everything. The yoga class is more of a stretching and breathing class, not much active yoga. And, the nature walk was a little slow and repetitive, so we left that one. The gym is well equipped and open 24/7 as well as the pool. But, at night, the pool is very dimly lit. In terms of eating, we ate at Azul and Tamarine, both were okay, but over-priced. The buffet has a large selection of items, and some local food, but for $30 you need to make sure that you eat enough to get your money's worth. We looked into some off-site activities and found them to be pricey. We ended up renting a catamaran and got different pricing from different people in the tour office. We ended up spending $1800 for a half day with lunch, and while not cheap, it was our favorite activity. The crew was very accommodating and we saw turtles, whales, and snorkeled. The snorkeling is not vibrant as in some tropical areas, but is a fun activity. For those who are looking for lot's of activity, the resort is isolated and you will need to leave and drive at least 20 mins for more activities. Overall, I would say the resort is a nicer than average resort, but not "luxury" as the service and amenities don't rise to that of the higher end chains. I erred on the side of generous in my rating as it wasn't average, but if you are looking for a "Four Seasons" experience, this is not it. But, for what you pay for, it's definitely fair. And, despite weather reports of daily thunderstorms, it rained and thundered only 2 days, but definitely humid and hot when the sun is fully out. It wasn't too buggy and while I brought bug spray, didn't use it and got just a few bites.
THE BEST resort we have EVER stayed at!!!
EVERYTHING about this resort was EXCEPTIONAL!! From the moment we got there to when we left...A+++ The staff was amazing and friendly; the food was incredible (even the ketchup tasted amazing); the pool; the rooms; walks on the beach; the wildlife; the excursions; the marketplace, the hammocks...EVERYTHING!! My family and I, which include my wife and two teenage children (19-year-old son and 17-year-old daughter) have been fortunate enough to vacation to quite a bit of places (Hawaii, Mexico, Atlantis, Disney multiple times, multiple cruises) and BY FAR we all agree that this place was THE BEST!! Will DEFINITELY go back and DEFINITELY recommend!!
We chose this hotel based on the reviews we read on Trip Advisor and are so glad that we did. The hotel is beautiful and the views from our ocean view room is breathtaking, all of the staff are so nice and super accommodating. The hotel is exceptionally clean and the food at ALL of their restaurants was great. We can’t say one bad thing to say about this hotel.
An Unbelievable Resort!
We are loyal Marriott people and often stay at JW Marriotts when possible. This has to be the best one yet. The resort itself is absolutely beautiful, right on the beach. The decor is equally nice. The pool is ridiculously huge (open 24/7) and also has an infinity pool beach side. The room itself was also beautiful. As with all Marriotts, the beds were heavenly. Lots of space in the bathroom, huge balcony with roll up/down screen and large close/drawer space. When staying here, you also gain access to the separate but adjacent Beach Club. They have a gym, spa, equally awesome pool and a restaurant. Beach Club closes at 6PM. The staff is very friendly and especially welcoming to all. The greeted us upon check-in with a fresh coconut and they gave our children each a stuffed sloth animal. What a nice touch. Particularly help fun was Carlos who greeted us. The concierge was also super-helpful and gave us great advice for other local beaches and activities. Speaking of activities, there are multiple activities every day included, even for the kids. So many to name but a few are morning nature walks, free bike rentals, yoga, movie night, all are very cool. Not to mention but we booked a serious tour right from the hotel which I will review separately that included zip line, horse riding, a 1200 ft. water slide, lunch and mud bath & hot springs. Absolutely amazing and a really great price. I could go on and on but you have to see and experience for yourself, please trust me on this one...
Comfortable rooms and good food, don't forget the wildlife
We were part of Caravan Tours and our room was the nicest of all hotels we stayed. The grounds were very pretty and there was lots of common space besides the pool to lounge and enjoy. We spent an entire day here resting while others on our tour went zip-lining, ATV, leatherback turtle area, etc.. The JW Marriott is remote so you must take transportation to activities which we found to be cost-prohibitive for us. The pool at the Marriot is huge but there were plenty of little alcoves to find some privacy; except by the end of the “infinity” part of the pool. The gym is excellent and classes are offered. Free and for-pay activities are also offered on the property including water aerobics (which was a lot of fun), cooking classes,and Latin dancing lessons. The food was really good with lots of variety especially the Ceviche, rice pudding, homemade tortillas, fresh fruit, and local dishes. UNFORTUNATELY, the wait-staff at the restaurant and poolside was slow and even sassy/disrespectful. The maids, reception, grounds-keepers, etc, were pleasant. Here is a tip: take and evening or early morning stroll up the road from the hotel to see many birds, monkeys and squirrels. At night we saw raccoon, skunk and Coatimundi