Hotel Overview

2019 Resort Added Values!
Honeymoon: Room upgrade (based on availability) and bottle of champagne (restrictions apply).

Take a trip to InterContinental San Juan Resort, where the island of enchantment is right at your fingertips. Experience the gorgeous beachfront resort and soothing ocean views, and the individual cabanas dotting the remodeled pool and decadent lounge area. Indulge in the spa and sauna, spoil yourself with the rich restaurant choices and find entertainment for every interest in the myriad of activities hosted by InterContinental San Juan Resort, a premier luxury resort of choice in Isla Verde and beyond.

Indulge yourself with the rejuvenating spa and beauty facial treatments at Akua Spa. Among the most popular treatments are the Caribbean wrap: an intensive body care wrap that uses minerals and vitamins to improve skin condition, and the After Sun Pampering Massage: a relaxing, pampering massage that harmoniously blends different products to help improve the elasticity of connective tissue and smooth the skin.

Feast on traditional, fresh sushi at Momoyama, or opt for Mediterranean fare at the casual, ocean-view cafe Ciao. Poolside you will find the Splash Pool bar, serving up light snacks and sandwiches. For a fancier dinner, there's Ruth's Chris Steakhouse, which has been voted the best upscale steakhouse in San Juan.

Retire to the hotel's extended outside balcony where you can take in the cool Caribbean breeze from the nearby ocean and enjoy the lush landscaped grounds surrounding the sparkling pool.

InterContinental San Juan's location also offers many exciting off-site activities. Take a Spanish Colonial Times night tour and discover the legends and love stories of historic Puerto Rico. Or learn about art and history on a gallery and museum tour of Old San Juan. For nature lovers, explore tropical rainforests with a licensed guide to learn about the local flora and fauna while taking in incredible views of the local wildlife in El Yunque Rainforest.


Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International (SJU) : 5 miles

Property Information

Year Built: 1963
Last Renovation: 2013
Accessible rooms: 12
Floors: 16
Total rooms: 402


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The destination of Puerto Rico is non-smoking in all public areas including hotel/resort grounds. Some hotels may still have smoking designated guestrooms and may allow smoking on the beach.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

General Information - Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3177 reviews
  • 5.0 star tripadvisor rating
    Customer Service Never Fails

    Great rooms, great beach, great pools, great food, but the real magic of El San Juan is the customer service at all points in the resort- the best we’ve encountered. Arrived to hotel with a wardrobe malfunction but Michelle at the front desk, went the extra mile and secured a tool from engineering and bravo-zipper fixed!

    Jul 10, 2019
  • 5.0 star tripadvisor rating
    Great for a Bachelorette Party

    Three of my girlfriends took me to the Intercontinental in San Juan for a bachelorette weekend mid-May. We choose PR as we wanted to participate in the island's recovery from the hurricane and since i have been there before, and the Intercontinental for it's resort atmosphere and proximity to the beach, not to mention high security standards. I highly suggest wearing the obligatory "Bride to Be" sash pretty much everywhere you go for fun shouts and plenty of upgrades. The lead concierge, Nestor Colon, provided us with ample drink tickets and complimentary night club passes to ensure a good time. Pedro at the pool was very quick- an important thing when there are many and was able to manage guests orders and chatter appropriately so you always knew he saw you. I highly recommend Marmalade Restaurant for the 15 course tasting menu (you can opt for alcohol free too (which is key) when you are there. However, don't go there before your trip to the night club like we did- lol or you just might want to go to bed instead.

    Jul 08, 2019
  • 5.0 star tripadvisor rating
    Intercontinental hotel Puerto Rico

    Excellent site for Holidays and business trips. My family and I enjoyed the beatifyl beach of Isla Verde in Carolina, Puerto Rico. The best service and attention. Ocean Brezze restaurant is a good choice on the beach and in the pool

    Jul 01, 2019
  • 5.0 star tripadvisor rating
    Amazing hotel

    Hotel located at the heart of Isla Verde Beach, the staff is just absolutely incredible. It has a really good beach front with impressive facilities, the Akua Club spa and showers its an excellent place to relax. The bar its great, get the local beer Medalla. Will come back here for sure!

    Jul 01, 2019
  • 4.0 star tripadvisor rating
    Almost a perfect stay

    I stayed at this hotel because of the experiences that I had at other Intercontinental across the country, and wanted to experience it for my birthday. When I arrived at the hotel I was greeted with a smile and a helping hand from the gentlemen at the door. To be honest all my experiences with Andy and the rest of the guys was great my entire stay there. My room was nice with an outstanding view of the pools and the beach. I was very pleased with the size of the room and the furniture in the room. Other than sleeping I didn’t spend much time in the room. Nestor and Luis at the Concierge Desk were very helpful. They were honest and very helpful with finding activates to do, where to find gifts for my family members to even helping me identify areas on the island to look into since I am looking to retire there in the near future. Both had a wealth of information. And then there is the pool bar crew: Pedro, Francisco, Michele, Lauri, and Coralis. This crew always kept a smile on my face and just a pleasure to be around. They knew what I wanted to order before I sat down. Other guests and I were treated like friends and not customers; they took the time to remember faces and things that the guest liked to drink and eat. By the way, the Passionfruit Zombie is the best and helped me when I had a bad experience with the front desk. With all the people that they help on a day to day basis they do an outstanding job. The pool area was always clean no one ever had to wait to he helped and the food and drink turn around was very quick, no matter where you were in the pool area. Even when I was out on the beach I would walk back to this bar for drinks and food. I recently booked my flight there for next year. I was informed that the hotel is being remodeled and I’m looking forward to seeing it.

    Jun 23, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519