Hotel Overview

Iberostar's Premium Collection: Dazzling sandy beaches along with the Palancar and Santa Rosa Wall reefs beckoning offshore make Cozumel a diver's and nature lover's retreat. Relaxed and rejuvenating, Iberostar Waves Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Pathways and gardens connect guests to the many pleasures of this all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring the areas famed reefs. 

Savor quiet moments alongside the enormous lake pool, where you can either enjoy the rays of a warm Mexican sun or relax beneath the shade of a tropical palm or palapa. The all-inclusive program includes non-motorized watersports, as well as all meals, drinks, and a wide variety of activities and entertainment. Children can be entertained at the Kids Club while parents enjoy some alone-time. 

Dine on tempting selections at three specialty restaurants, an international buffet, and a poolside snack bar/grill. National and international drinks are available at five bars, including a swim-up bar. At the theatre, enjoy a wide array of entertaining live shows and performances every night. 

To take full advantage of the fascinating natural beauty and rich Mayan history throughout the region, guests of the Iberostar Waves Cozumel have the opportunity to take a full-day excursion to another premium category Iberostar hotel along Riviera Maya (transportation not included). 

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property was the first hotel in Cozumel to earn Green Globe Certification for sustainable management and operations. The hotel has also fulfilled 78% of Green Globe criteria, establishing environmental benchmarks for energy, water, and waste in Cozumel.

Location

Beach
Cozumel International Airport (CZM) : 30 miles

Property Information

Year Built: 1999
Last Renovation: 2015
Accessible rooms: 3
Floors: 2
Total rooms: 293

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.

SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.

Effective:11/01/2019

SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.
-  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8343 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best vacation ever

    Food was good and pool and games were very fun. Best vacation ever and people were very nice. Gerardo from the entertainment staff was the best and made us laugh. The beach was very nice and the water is super clear and I like the swing very much.

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved it!

    Gerardo was great at teaching and helping us enjoy our time here. The whole entertainment crew does a great job at getting the crowds in involved and making the experience enjoyable! They have plenty of fun games to play and good music to go along with them! The award ceremonies are fun to attend.

    Nov 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience!

    My experience here was great. The entertainment team were all super friendly and engaging. Gerardo was especially energetic and got my family involved in all of the awesome activities offered here. I would definitely recommend this resort!

    Nov 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great Cozumel experience with family

    Can't say enough good things about this resort! Food and service are excellent. The grounds are immaculately maintained. The entertainment staff is so talented; Jerry, Umberto ("super sexy" in English), Zoey, Alexi, Abner, and Roberto really deliver the energy every night and they are exceptionally talented!!!

    Nov 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can’t wait to go back!

    This resort was so much fun to stay at. It was a beautiful tropical setting and the staff was all so nice. The entertainment team was great to work with and you can tell they work really hard to make sure everyone is having fun! We got to interact a lot with Gerry, Max, Jireh, & Ahtziry. The awards ceremony and show was always a fun way to end the night. The pool bartenders were fun and accommodating (Kevin & Reyes), and the food was excellent at every meal. We even got to interact with the Star Camp team a bit and Ismael was so nice to talk to! Everyone we met from start to finish was so great. We look forward to going back again.

    Nov 26, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.