Resort Details

Dining
OnSite Dining
  • Cozumel Buffet

    Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties. 

  • El Cedral Smokehouse Restaurant

    A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.

  • Las 2 Marias Tex-Mex Restaurant

    Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.

  • Palapa El Cedral

    Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.

  • Various bars/lounges

    Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
On-Site Wedding Services

  • The resort provides the following wedding packages:

    - Star Wedding Package
    - Silver Star Wedding Package
    - Gold Star Wedding Package

    Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite

    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.

    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 

    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 

    · Record short films, become a journalist, publicist or the stars of an improvised video. 

    · Discover the inner artist by working with clay. 

    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 

    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 

    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 

    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old


    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles


    Star Camp Shows:

    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 

    What's New!

    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show

  • Direct access to a beach
  • Fitness center on-site
  • General
    Activities include: 

    Aerobics
    Yoga
    Shooting tournaments
    Archery
    Basketball
    Billiards
    Bocce
    Gymnastics
    Table tennis
  • Motorized Water Sports †
  • Non-Motorized Water Sports

    Activities include:

    Catamarans
    Kayaking
    Water aerobics
    Water polo

  • Pool
    There are 3 outdoor pools.
  • Sailing †
  • Spa †
    The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
  • Tennis court
On-Site Attraction
  • On-site Entertainment

    Live nightly shows in theater/disco

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8383 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun chill dive resort

    Nice chill vibe resort, as busy as you like it. Rocky entry, as the dock and stairs are under construction, so bring water shoes. Slight construction noise as they work all day on dock. Lots of chairs and shaded area's on bech Excellent diving resort with Dressel Divers Smoke house and buffets are great Fun interactive activities crew. They are very personable and engaging. Big shout out to Fabian, and Jerry so fun :) Great bar tenders, Reyes and David make yummy cocktails I would highly recommend this resort . Always pop over next door to Albertos beach bar for a rockin live house band and seafood

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort and staff.

    Came for a dive trip, but was blown away by the service, entertainment team and Pilates/yoga on the beach. Specifically Gery, Monsi, Eduardo, and Fabian with the entertainment team and Manolo with Fitness. This group makes the downtime from diving so much fun and engaging (if you want to engage) Dressel Diver also being onsite makes for amazing diving. Longest boat ride was less than 10 minutes! The resort is laid out very nicely with small casitas intertwined with a lot of trees and plants. Not like the big sprawling resorts. Smokehouse was our favorite place to eat

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Second visit even better than the first!

    This was our second stay at Iberostar Waves and it did not disappoint! It's as if the resort was carved out of the jungle. The folage is lush but still well maintained. The resort is smaller so if has a more personal vibe. The staff was excellent and very polite. In particular Juan Carlos went out of his way to help us anyway he could. He even reached out to their entertainment staff to have our NFL game show on the lobby TV! The food and drinks were awesome with some quality spirits available for no extra charge. We will be back next year!

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cozumel 5 star!

    Fantastic stay at this Iberostar Cozumel. As expected from an Iberostar, everything was super quality! (3rd time visit to an Iberostar hotel in Mexico, but 1st time in Cozumel) FOOD The most important thing on a vacation is quality of food and variety of food. Everything was top notch. There is a different theme for every night at the buffet. The variety is more than your eyes can see and your mouth can eat. For every taste. If you want something different, there are 3 restaurants (Mexican, Grill and Oriental). No reservation is required. We've been only to the oriental one and it was very well and worth it. Thank you to David for his service at the lobby bar! BEACH The 2nd most important thing on a beach vacation. White sand and clear water. Never has waves (because of a coral reef I assume). You have to come prepared and bring water shoes to get in the water, because there are Corals in the first few meters but then you can easily swim in a clear crystal water. No need to reserve your lounge chair, there is place for everybody. There is a pier right on the beach where boats come and go to get divers and snorkelers, but this is an advantage because you don't have to go anywhere else for an excursion. But if you don't like seeing boats, because it's Cozumel, and that's why people come here, to see Sea life, than don't go to Cozumel (every hotel has its own pier on the beach). Snorkeling is great from the beach of the hotel, especially around the pier, there are hundreds of different species of fish that swim beside you (we've seen star fish, a barracuda and other people even saw a stingray and a nurse shark). Yoga at the sunset, with Manolo, is a must!!! HOTEL AREA What makes this hotel special is the majestic flora and fauna!!!! Covered with tropical plants. As you walk in the jungle, you see flamingos, peacocks, coatis and parrots. There are even cats that live in the hotel and they are well taken care of by the hotel (vaccination, food, vermifuge). There are more green space than not and that brings a lot of shade in the walking spaces. Very clean. Service is 5 stars! All the staff is polite and helpful. ENVIRONMENT FRIENDLY No plastic bottles: only glass reusable ones. Separate garbage bins for different kind of waste. No mini bottles of shampoo: big soap and shampoo dispensers. Great environmental initiative! THINGS TO VISIT The hotel is 25 min drive from the airport. We rented a car for a day at the hotel (the same morning) and went to visit Las Ruinas de San Gervasio and the city of San Miguel de Cozumel. Walking on the beach is a great way to move during your stay. On each side of the hotel, you can walk for more than an hour, seeing other hotels and beach clubs. If you have to choose an activity, than go for a boat snorkeling (or diving) excursion. Amazing! We went with Alberto's boat (reserved in the lobby of the hotel). 2h30 of snorkeling in 3 different sites (El Cielo, Columbia reef and Palancar). Thousands of fish, star fish, turles, nurse shark and even eagle sting rays!!!! (Cozumel is a world-class snorkeling destination after all)

    Jan 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Scuba/Family vacation

    Our third time in Cozumel, first at Iberostar. We loved the bungalow rooms, ours ocean front, and the food was the best all inclusive food we have had on the island. The dive shop was amazing, attentive and experienced in all local sites, locations and our 7 days of diving were amazing. Our 8 yr old daughter loved the pool and beach activities which were only steps from our room. We will be back 10/2025!

    Jan 11, 2025
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
    - All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
    - Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    - In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
    without reimbursement or refund of the remaining nights.

    SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
    - The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
    - In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
    refund of the remaining nights.

    Effective:11/01/2019

    SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
    - One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.
    -  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.