Resort Details

Dining
OnSite Dining
  • Cozumel Buffet

    Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties. 

  • El Cedral Smokehouse Restaurant

    A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.

  • Las 2 Marias Tex-Mex Restaurant

    Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.

  • Palapa El Cedral

    Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.

  • Various bars/lounges

    Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
On-Site Wedding Services

  • The resort provides the following wedding packages:

    - Star Wedding Package
    - Silver Star Wedding Package
    - Gold Star Wedding Package

    Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite

    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.

    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 

    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 

    · Record short films, become a journalist, publicist or the stars of an improvised video. 

    · Discover the inner artist by working with clay. 

    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 

    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 

    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 

    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old


    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles


    Star Camp Shows:

    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 

    What's New!

    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show

  • Direct access to a beach
  • Fitness center on-site
  • General
    Activities include: 

    Aerobics
    Yoga
    Shooting tournaments
    Archery
    Basketball
    Billiards
    Bocce
    Gymnastics
    Table tennis
  • Motorized Water Sports †
  • Non-Motorized Water Sports

    Activities include:

    Catamarans
    Kayaking
    Water aerobics
    Water polo

  • Pool
    There are 3 outdoor pools.
  • Sailing †
  • Spa †
    The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
  • Tennis court
On-Site Attraction
  • On-site Entertainment

    Live nightly shows in theater/disco

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8745 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely get away.

    We had the best time with our kids and their spouses at the Iberostar Cozumel. The grounds are beautiful and the rooms are comfy. We spent a lot of time by the pool and joined in on a lot of fun activities. Most of all, the people working there are lovely. Highly recommend.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointing Presidential Suite Experience

    My wife and I have visited Iberostar Cozumel on several occasions in the past and have found it to be an exceptional value. That is until this visit. When we first discovered this resort, we were initially attracted by the $700 per person weekly rate which was amazing. The cheapest rate is now more than double that. This time, we chose the Presidential Suite and found it to be a disappointing experience. The online literature promised direct beach access. The only beach access is exclusive to their Prestige program guests and was not available to us. When we checked in we were told that to celebrate our anniversary they were going to drop a bottle of champagne off at our room, no follow through there even though we reminded them. Also at check in they told us that we qualified for 2 hours late check out if we called 24 hours in advance and requested it. When we called they said they can’t offer it because it takes an hour to clean this suite. The point is, don’t offer things that you don’t follow through on. On day one, there wasn’t any hot water. After a visit by maintenance, there was hot water but only after a very long wait and not on all occasions. The safe failed and we waited an hour and a half for someone to come fix it; they would not fix it while we were away even though we told them our valuables had been removed. For Iberostar management, you have one Presidential suite. How difficult would it be to offer some premium amenities? For example, For a room at this price point at Sandals, you get a butler, liquor of your choosing in the mini bar and a number of other premium services. Cruise ships are also your competition. At this price point they also offer a host of upgrades and premium amenities. Couldn’t you offer your Presidential suite guests access to the Prestige lounge which is right next door? That would be an excellent way to introduce guests to your Prestige program. The private pool was pretty to look at but without heat and limited sunshine due to shade from buildings and trees, it was much too cold to use. While we may visit again in the future, we will certainly not be spending triple the price for this room again.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great all inclusive resort with lots of tropical vibes

    2nd time visiting within 6 months. Staff is very friendly and attentive.

    Feb 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ⭐️⭐️⭐️⭐️⭐️ A True Diver’s Paradise!

    Iberostar Waves Cozumel is everything a diver could dream of and more. If you’re coming to Cozumel for world-class diving, this is the place. The on-site Dressel Divers centre and long pier makes everything seamless, and being able to walk from your room to the dock is unbeatable. All drift-diving in crystal clear water, stunning reefs, incredible visibility — absolute diver’s paradise. But the entire resort experience, beyond the diving, is exceptional. The food is delicious and varied, with multiple restaurants offering something for everyone. From fresh seafood to authentic Mexican cuisine Chinese and barbeque, every meal was excellent. There are several bars throughout the property, including a fantastic swim-up bar at the main pool. Whether you want a quiet cocktail in the evening or something refreshing after a dive, you’re covered. The rooms are clean, comfortable, and spacious, each with its own private patio and hammock — perfect for relaxing between dives or just soaking in the tropical vibe. Waking up to palm trees and ocean breeze never gets old. There are activities daily, from guacamole-making classes to sunset beach yoga, and the nightly shows are genuinely entertaining. There’s always something happening, but it never feels overwhelming. You can be as active or as relaxed as you want. And the staff? Absolutely amazing! Friendly, attentive, and genuinely eager to help. Every interaction felt warm and authentic. A special shout-out to Christian Ocampo in Guest Services, who went above and beyond to help me track down an adapter I needed for my tablet. That level of care makes all the difference. I can’t recommend Iberostar Waves Cozumel highly enough. Whether you’re an avid diver or just looking for a beautiful, laid-back all-inclusive experience, this place delivers. I’ll definitely be back!

    Feb 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    impromptu getaway

    the concierge was great for my car rental. alberto was very helpful in helping me with car rentsls and ideas on new ateas to explore. He was instrumental in making this impromptu getaway an even better experience. I also appreciate the dive shop personal, they are wonderful!

    Feb 11, 2026
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Government fee: 82.12 MXN (approx. $4.79 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
    - All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
    - Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    - In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
    without reimbursement or refund of the remaining nights.

    SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
    - The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
    - In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
    refund of the remaining nights.

    Effective:11/01/2019

    SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
    - One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.
    -  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.