Resort Details

Dining
OnSite Dining
  • Cozumel Buffet

    Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties. 

  • El Cedral Smokehouse Restaurant

    A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.

  • Las 2 Marias Tex-Mex Restaurant

    Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.

  • Palapa El Cedral

    Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.

  • Various bars/lounges

    Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
On-Site Wedding Services

  • The resort provides the following wedding packages:

    - Star Wedding Package
    - Silver Star Wedding Package
    - Gold Star Wedding Package

    Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite

    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.

    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 

    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 

    · Record short films, become a journalist, publicist or the stars of an improvised video. 

    · Discover the inner artist by working with clay. 

    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 

    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 

    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 

    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old


    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles


    Star Camp Shows:

    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 

    What's New!

    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show

  • Direct access to a beach
  • Fitness center on-site
  • General
    Activities include: 

    Aerobics
    Yoga
    Shooting tournaments
    Archery
    Basketball
    Billiards
    Bocce
    Gymnastics
    Table tennis
  • Motorized Water Sports †
  • Non-Motorized Water Sports

    Activities include:

    Catamarans
    Kayaking
    Water aerobics
    Water polo

  • Pool
    There are 3 outdoor pools.
  • Sailing †
  • Spa †
    The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
  • Tennis court
On-Site Attraction
  • On-site Entertainment

    Live nightly shows in theater/disco

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8504 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Day Pass - Hit or Miss

    This is about a day pass only. The highlights: Pool Engaging kid’s club Drinks Beach The negatives: The water was off. You couldn’t flush the toilets in public restrooms, wash your hands, take a shower as promised. It was gross, especially for what we paid for a day pass. The food wasn’t great. My family was happy to be getting back on our cruise since the food was better on the ship. The icing on the cake was that there was no apology for the water being out. I emailed the resort with the email provided on my day passes and got no response. Thank goodness we were only there for a day.

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Employees that treat you like family.

    If anyone wants to vacation with people that make you feel like family then the Cozumel Iberostar is the place to be. I came with a group at least once a year. At first it was because within our group there were three husbands that were divers. Dressel Divers is a top notch company. Since losing my husband I still return because of the employees that make you feel like family with recognition and warm hugs. Be on the lookout for Cindy, Wilbert, and Fabian in the restaurants if you want to be treated like you are the most important guest in the place. The Iberostar is a lovely place to vacation but these three are definitely the reason i will continue to visit each year.

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top Notch Experience! Amazing Resort and Staff!!

    Incredible experience! This was my first time staying with Iberostar and 8 days at Iberostar Waves Cozumel was top notch because of the resort and the wonderful staff!! I specifically came for diving (my Dressel Dive review is 10/10), but had no idea the resort would offer so much more which is very different than any other dive resorts I’ve been to before!! I didn’t know what I’d been missing out on until now. They had different activities and competitions to join everyday, entertainment at night, the friendliest staff who truly enhance our experience and really brought more guests together through these events! Azael and Gerry were the greatest entertainment hosts and we had so much fun and many laughs together! The resort is stunning, feeling like you’re hidden in a jungle until you approach the breathtaking pool and ocean view. The pool is huge with a double sided swim up bar (all inclusive). It was fun to see our incredible dive master Andres at the pool giving beginner lessons to people wanting to learn to dive and seeing how much fun those guests were having, experiencing diving for the first time! The ocean view is just stunning and a little more removed from the action for more R&R! All the food was incredible and they can accommodate any dietary needs. Maria made fresh tortillas everyday for the best lunch tacos and was so kind and happy! The chefs were always so friendly and checking in on guests if they needed or wanted anything else during breakfast, lunch, and dinner. The best all inclusive I have ever experienced but the people there and at the dive shop are the difference maker! Overall, I’m not sure I could see myself staying anywhere else in Cozumel in the future!

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful experience at Iberostaor

    Loved every minute of our stay at iberostar. The staff was accommodating, kind and always lovely to be around. Enjoyed the food and drinks. Very clean with beautiful landscaping. Overall I felt this resort exceeded expectations for the cost. I will be back.

    Apr 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Another relaxing visit

    We had a really relaxing 10 nights. This was my 6th time here and my husband’s 5th. We also had 4 friends fly down separately to join us this trip. The room was great, very comfortable and firm bed and good water pressure in the shower. It really doesn’t matter where our room is. Wandering around the jungle is so fun, as is sitting on our patio watching all the animals go by. A few things were different this time. Reservations are no longer required for the dinner restaurants, so that was great. That unfortunately means the concierge is free to try a timeshare pitch when we checked in. No. Just no. All the food was good again, great variety. The theme nights in the buffet were fun. The Asian and Mexican restaurants have zero chocolate desserts, so we end up at the buffet every night for dessert. Gala night and Mexican night were the best. Breakfast is always good and has everything. Coffee service is hit or miss. The machines work 50% of the time. The staff here is the best. We love Ana/Argely at breakfast, Joshua at the lunch buffet, and Guadalupe and Ana the pool waitresses are outstanding and friendly. Isidro at the beach bar is exceptional and friendly. Our room cleaner was fantastic and we always had plenty of Coke Zero in our mini bar. Aqua Fit and Aqua fun with Manolo were always good, and probably the only activity we did this time. The current entertainment staff wasn’t as good as years past… The rock show was always awesome and so fun before but it was silly and embarrassing this year, and not because the band isn’t excellent. My only real complaint is that there needs to be more beach palapas. The beach is spectacular but we need more shade, and every palapa was reserved by 7 am every single day. The beach has room for 50 more, make it happen.

    Apr 16, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
    - All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
    - Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    - In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
    without reimbursement or refund of the remaining nights.

    SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
    - The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
    - In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
    refund of the remaining nights.

    Effective:11/01/2019

    SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
    - One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.
    -  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.