Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.
Iberostar's Premium Collection: Welcome to a vacation that offers so much to do, yet also invites you to do nothing at all. Iberostar Punta Cana is the Caribbean setting of your dreams, complete with swaying palm trees and the clear aquamarine waters of the famed Punta Cana coast. And yet this resort also features every diversion imaginable, from refreshing pools to a Caribbean-style shopping street to multiple specialty restaurants and even a casino. Numerous activities are offered, or you can simply relax and enjoy the magnificent Playa Bavaro waterfront.
LocationPunta Cana - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
SPRING BREAK GROUPS POLICY: Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers
reservations. The valid period is March 1st, 2019 to April 21st, 2019. Spring Breakers are defined as Students/youth between 16
and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible
for the students’ behaviour.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical
damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 7967 reviews
Punta Cana resort was amazing. The rooms were cozy, the food was fresh and good, the landscaping and beach breathtaking. The staff was very welcoming and willing to assist with any needs-no matter how small. I was sad to leave..felt like home away from home.
Service and food excellent
We were in this hotel for eight days. In truth we had a great time attended by all the staff that works there. We must highlight the beautiful maintenance of its gardens which enhance the beauty of the hotel. Small details that should not go unnoticed and are: the food will have to improve, without meaning that it is bad, but it could be better. The fans are full of dust. This hotel definitely has a gem with the staff that works in this place. We must mention Giovanny Concierge always with a smile and willing to help in all our requirements. Susana and Ashley are very kind in public relations. Zobeyda at check-in. There are waiters who approach the tables singing or dancing which is a very nice gesture to break the ice. Also very friendly public relations Dahna. We would like to mention more names but I would not reach space, so everyone deserves a big round of applause. Of course we will return another time.
Vacationers please be aware!!! This was the 3rd time for me in this particular resort, so I was a repeat customer. Previous 2 visits were exceptional in every way. I would like to mention that staff and service was great also, specially man at the desk Damian Arias, ladies at the bar Angelica, Rosa, and all the others. Thumbs up 👍 for service. Now the second part. I went there for 8 nights, 7 days, so two weekends. This place on the weekends turns into a water park, literally, bus loads of people come in and it gets bad. I mean, I saw kids puking in the pool area, adults drinking and dumping half finished drinks in the pool, bottom of the pool had empty drink ware constantly. If that wasn’t enough, it was all out war to hold on to your pool chairs, because the moment you got up to get a drink, people would have invaded your chairs, and would be laying on your towels and clothes. When you asked nicely to take back your chairs, it was like pulling teeth. So the second part was thumbs down 👎👎👎, way down. This was me parting ways for good with this brand, I am not a complainer by any means, but this was over the top.
Vacation in Paradise
I recently stayed at Iberostar Punta Cana in June of 2019, I have to admit this has been the best resort I have ever visited in the Dominican Republic. Why do I believe it the best resort? Its the best resort because of its amazing staff an hospitality, as soon as we arrived we were greeted by Luis Valdez who works as a concierge at Iberostar Punta Cana, he made sure me, and the people I traveled with were well informed of all the actives provided, informed us of the amazing food options available on the premises, and overall made sure we were enjoying our time and felt good during our stay. He checked in with us everyday to made sure we felt good. His hospitality made my stay at Iberostar feel as if I was at home. The staff made the resort feel as if everyone is family, I felt as if I was at home with my family in paradise, and that made the difference for me. I am a 37 year old female and I felt very safe at all times, I consumed a variety of foods and drinks at the resort, it was all delicious. One of my favorite activities is enjoying and relaxing by the beach.... I'm a beach bum, I love the beach, and the beach at this resort was absolutely beautiful (postcard quality). Shout out to Elvin De La Rosa who served us beverages on the beach, and Railin who works as part of the Maintenance Team on the beach, they both work so hard, but always have a big smile on their face, they made my stay memorable. The Entertainment Team was amazing as well, they keep everyone engaged in different activities. Mr. Cool from the Entertainment Team motivates you to have lots fun. There is no need to be shy here because every one feel as if they are home, you can be a goof no body is judging you. I also looked forward to the evening show in the Theater, the shows were always amazing. After the show I loved dancing at the night club for a bit, and then doing it all over the next day!! I went on a snorkeling excursion, which was amazing... big thanks to Marcus for his amazing service and recommendation. Needless to say, I did not want to leave!! Thanks to everyone that made my stay so memorable. I will visit again soon. Joanna P.S. I forgot to mention the stunning garden!!!
The best place for families with teens
We had a wonderful time at Iberostar Punta Cana last week, mainly because of the lady in charge of the teen's Club, Heidi. She invited our daughter to participate in the club activities and also introduced her to kids from all over the world who where with their families at the hotel like us. Heidi and the staff were all the time with the teens, playing games,soccer,volley or at the pool. They had lunch together and enjoyed music and movies at the teen’s club. My daughter had a blast and it was hard for her to leave the group to go on to our second part of the trip.Thank you Iberorstar and Thank you Heidi for creating these unforgettable memories in our vacations!