Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.
Iberostar's Premium Collection: Welcome to a vacation that offers so much to do, yet also invites you to do nothing at all. Iberostar Punta Cana is the Caribbean setting of your dreams, complete with swaying palm trees and the clear aquamarine waters of the famed Punta Cana coast. And yet this resort also features every diversion imaginable, from refreshing pools to a Caribbean-style shopping street to multiple specialty restaurants and even a casino. Numerous activities are offered, or you can simply relax and enjoy the magnificent Playa Bavaro waterfront.
LocationPunta Cana - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
SPRING BREAK GROUPS POLICY: Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers
reservations. The valid period is March 1st, 2019 to April 21st, 2019. Spring Breakers are defined as Students/youth between 16
and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible
for the students’ behaviour.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical
damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 7844 reviews
most amazing vacation so far. thanks everyone for all the attention and service. special thanks to Mignolia in the restaurant deparment and Elizabeth in the reception. I love when somebody goes one more step beyong to meet clints satisfaction.if you are looking to be treated as a king/queen, then you need to visit this place.
THE WORST ALL INCLUSIVE RESORT EVER - DO NOT BOOK
We travel a good bit and have done many all inclusive resorts - this was not a good experience - the only reason I am giving it a one is because the excursions were fun. The food is disgusting. Birds actually fly to the buffets and eat and poop on the food. Workers did not seem to care. Recycled food. You could only make reservations at two of the restaurants for the six days we were there. The rest of the time breakfast, lunch and dinner was the buffets. Yes could could upgrade to a premier status at additional 150.00 per day per person. We were a party of six. Main pool was closed, no credits or upgrades were given. You had the choice of ONE BEER. Liquor was substandard and watered down. Don't waste your time - the money you pay for this trip you can go elsewhere. Very disappointed
Beautiful place, less than helpful service
Let me start by saying the hotel was very clean, and the beach and grounds are beautiful. Food generally was less than great, but I never went hungry. I ran into a few issues with staff and security, and when the issues were raised with management, I was told I must have my story wrong because those things didn't happen (but they absolutely did). Had to arrange airport transfers independently because the resort never returned calls or emails. Was told my thermostat was "the dial with numbers", and when i said I noticed a dial but no numbers and asked which way to turn it, was told I was wrong. "Just turn it to the number you want." I took a picture. There are no numbers, and I just had to turn it and wait an hour to see if it felt hotter or colder. The very frequent instances of being told I was lying and being denied the assistance I asked for was frustrating to say the least. I would never stay there again. Family had similar issues at the Iberostar Grand Bavaro - wouldn't stay there either.
Just stayed here from May 23-30th (leaving tomorrow) with a group of 16 people consisting of family, friends and young children. This resort is directly connected to Iberostar Dominicana and they both share the grounds, including restaurants, pools, beach, entertainment etc. The beach is beautiful, however there are no non-smoking sections...it's 2019! When on vacation, we should not need to breathe in second hand smoke from other people. Please set up smoking sections for everyone's health. The pool is okay...no swim up bar which is always a key highlight to have on vacation. Rooms were nice, clean and updated. Great air-conditioning and lots of bottled water given every day. Activities - the resort has an app and many options for things to do while you are here. I enjoyed the yoga classes and beach yoga. Food- typical buffet with lots of fresh options, however there are no gluten free options which would be a great thing to include for guests. I am vegan and had to stick to rice, fruits and salad every day. It was disappointing to see the sushi rolls even had cream cheese inside them...never a dairy free option available. There are definitely better resorts in Punta Cana but if you are looking for a smaller resort where things are all relatively close together, this is a good option.
Gleidys Simons and Angel from club are great conceriege!! They helped us have great vacation! Grounds,food and staff were impeccable. They arranged wonderful excusions snorkeling and parasailing. Always most helpful and attentive😊😊😊