Hotel Overview

2019 Resort Added Values 
Honeymoon: Bottle of champagne, fruit basket and Iberostar gift.

Gracing the shores of Riviera Nayarit, the all-inclusive, AAA Four Diamond Iberostar Selection Playa Mita is an unforgettable resort in one of the most beautiful destinations. Here, nestled between the Pacific Ocean and the Western Sierra Madre Mountains, you will find spacious accommodations complete with the finest amenities, specialty dining to please every palate, and a wide range of activities.

Guests of all ages will find excitement at Iberostar Selection Playa Mita during their all-inclusive stay. Experience the high energy of the Splash Park and a disco, stay fit at the gym and tennis courts, shop within the resort, or relax on the beach or in the library. Enjoy the waves with non-motorized watersports from windsurfing to kayaking to parasailing. Revel in exclusive treatments at the SPA Sensations, where private treatment rooms, a beauty salon, relaxation room, and an isolated garden give way to rejuvenation.

Experience international and local cuisine at the abundant Nopal buffet restaurant. Four a la carte restaurants offer a variety of options, including Japanese cuisine at Tsuba, gourmet at Pacific Express, meat at La Bahia, and local Mexican cuisine at Cuate Pancho. Or stay in your room and let your meal come to you, with room service available 24 hours a day. Cool off with a cold drink at any of the eight bars located throughout the resort.

Endless activities, excellent dining, and unlimited relaxation make this resort perfect for an unforgettable getaway. 

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Green Globe Certified and focuses on preserving the environment and natural wildlife in each hotel location. 

The Iberostar brand also embraces ethical management and company policies, the improvement of products that benefit guests, employees, and the environment, and the well-being of local residents and the community.

Location

Riviera Nayarit - Beach
Puerto Vallarta International Airport (PVR) : 25 miles

Property Information

Year Built: 2013
Accessible rooms: 4
Suites: 122
Total rooms: 452

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Hotel Details

Onsite Dining

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Amenities

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Activities

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General Policies & Fine Print

Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behaviour.

-  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.


SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 4146 reviews
  • 5.0 star tripadvisor rating
    Wonderful

    My family and I visited this resort this month for 5 nights. The customer service was above amazing, housekeeping constantly kept our room clean and organized, the bartenders at the swim up bar were extremely knowledgeable and quick! The beach was so clean, and the scenery was gorgeous. The food was incredible, a nice variety. My favorite was the steakhouse! My children had such a blast at the kiddy water park and kids club( I have a two year old and 6 year old). The kids club was amazing! They had different things to offer everyday; making tie dye t shirts, arts and crafts, they even took them to the kiddy pool themselves. They also would throw the kids plays and dance parties after dinner time. They provided a safe and loving environment the entire time as well. I also noticed that majority of the staff spoke English which was very nice. Best resort I have been to in Mexico by far!

    Aug 11, 2019
  • 4.0 star tripadvisor rating
    Great stay

    My husband, daughter & parents just returned from a wonderful 7 night stay. There were (as anywhere) positives and negatives but overall it is a great facility with beautiful views & we will return. The bad (to get it over with): front desk staff is consistently rude and not helpful. They had my bed type incorrect & repeatedly argued they were “full at capacity” & we realized over our stay they were not. Through making friends with a concierge supervisor (Ines) we were able to move rooms day 2 to have 2 beds. The food was OK, nothing impressive. Unlike another resort we have visited you cannot order food at the pool. They do serve lunch poolside (though the selection is repetitive) but no snacks. You can get dressed & go to the steakhouse or by the beach but no ability to order it at the pool. Rooms are a bit dated & in need of a little TLC. It is challenging to get a restaurant reservation unless you do so ahead of arrival (even though restaurants are not full). Our sheets were never changed. I know because I had a mosquito bite that bled & the mark remained the entire stay. We had a glass slide off the counter one night from sweating (so humid)- I called the front desk twice & they promised to send someone & never did. Front desk is in dire need of better customer service (we had a bad experience trying to pay them for photos as well). Pool drink service was slow but the pool bar was great. They are adding a grill by the pool bar & were doing loud construction during the day through out stay which became a bit annoying (particularly the day they ran a jackhammer for hours). The good: EVERYONE else was so wonderful from servers to bartenders to housekeeping to entertainment staff. My daughter adored this trip & is begging to return- at 16 she was never bored & we didn’t even leave the resort! All entertainment staff were kind, warm & remembered our names. We particularly enjoyed: Marco, Jose, Alex, Johnny, Giovanni, & Marina. They made our stay! Esteban was our favorite bar tender, Carlos was great for water aerobics. The pool is so big & never seems overly crowded (though tiles were coming off like crazy). The pool bar had wonderful drinks & Tony in Adventure photos was so great also. We had great drinks & enjoyed the shows each evening in the awesome theater. All the performers were great. Pool & beach activities go on through the day & provided great entertainment. Ivan & Jovita at the beach side bar are so nice & make awesome drinks & fries! The beach was gorgeous, very little seaweed & the gentleman who sets up chairs & umbrellas works HARD! Amazing walks on the beach & we always felt safe. The french restaurant “Gourmet Express” was yummy! The lamb was wonderful. Tsuba was OK (staff not as friendly and very salty). The steakhouse has the best lunch by far! All staff are appreciative of interaction & tips & they deserve it! Enjoy- its a clean, beautiful facility.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Best resort ever

    This resort is the best we’ve ever been in Mexico. Grounds are kept so well & clean throughout. Food is amazing,whether Buffet or reservation restaurants. Pool are great too & lounge chairs everywhere. It is a busy place so you still need to save your spot but not before 9am,unless you sit in your spot. People working here are great & friendly. Only drawback is the distance to the city of Puerto Vallarta. Too expensive to cab it.

    Aug 09, 2019
  • 5.0 star tripadvisor rating
    Great family vacation

    We stayed for 7 nights and we have 0 complains everything was great !!! Taxi from the airport was $750 pesos using the yellow taxis across the street from the airport on the way back the bellboy called a taxi for us and same thing $750 pesos. When we first arrived made reservations for all 4 a la carte restaurants with no issues at all our favorite was the French. Room was nice and clean we got room service twice a day. Pool and beach were Great there were some vendors on the beach but they leave alone all you have to say is no thank you Never had an issue finding a lounge chair on either one. Great facilities, great food ,great activities,great shows and the entertainment team was excellent thank you Tony, Marco, Johnny, Chris, Alex and Charly you guys made sooo much fun!!! At first we were afraid because of some bad reviews we read.. but realized people are so unhappy with their lives that they have the need to look for small things to complain about instead of being grateful for all the other great things. If you want the best of the best of best of the best.... then don't be cheap and spend $5000 dollars per person at a place that would be at your level and stop complaining . This was a happy vacation for us and I would recommend it to everyone i know.

    Aug 07, 2019
  • 5.0 star tripadvisor rating
    great all inclusive

    We traveled with our 7 and 5 year old. The resort was fantastic! We had an ocean view room. The entertainment was really good, we enjoyed the food at the specialty restaurants as well as the buffet. The pool was great! The entertainment staff was wonderful. We loved the ocean and jumping in the waves. All of the staff were courteous and friendly. Special thanks to the kids club StarCamp. Andrea, Karla, Cristian, Sandra, Dane, Edith, and Luci. Our children loved the kids club and that gave us a nice break too. A great vacation when our children are safe and happy and doing what they love and we were able to relax and enjoy as well. Thanks to Marco for the dance lessons! We had a wonderful time and the facilities were great! They put so much thought into the smallest detail and it shows. Highly recommend Iberostar Playa Mita. Highly recommend couples massage. Cynthia and Alma were wonderful!

    Aug 06, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519