Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.

Discover a slice of Eden in flourishing gardens with a never-ending pool weaving through the contours of the resort like a tropical lagoon and creating a fantasy that adults as well as kids will love! The Iberostar Paraiso del Mar Hotel offers one of the largest pools in all of Riviera Maya- over 3,280 feet in length! Its white sand beach is one of the best in all of Mexico. 

Scuba diving enthusiasts will love the convenience of the five star PADI and SSI diving center offering excursions to the treasures of the Caribbean reefs (fee). Play a game of tennis, work out in the gym or just relax in the Jacuzzi while the little ones are entertained and supervised in the Kids Club. Sports aficionados who enjoy the great outdoors will be impressed by the Iberostar Paraiso del Mar's extensive list of sports and leisure offerings. Enjoy great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course. 

Enjoy appetizing specialties from Mexican fare to international cuisine. Choose from seven specialty restaurants (a la carte dining restrictions apply) connected by walkways over lagoons near the open-air lobby. Additionally, the two abundant buffets offer delectable choices. For casual diners, there's the two grills/snack bars and the ice cream parlor! Eight bars and lounges offer tropical spirits to your heart's content, while teens can enjoy their own disco. At night, enjoy live entertainment in the theater.

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.    

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 5627 reviews
  • 5.0 star tripadvisor rating
    Family vacation

    It's the second time that we come, we absolutely love it here. The hype men do a really good job, we have fun with my brother Mike. The food is amazing and the service is done of the best we have ever experienced. We highly recommended it. Mike and the other staff speak various languages so it's easy to make your way through.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Excellent vacation and staff!!

    We just returned from our 1st vacation in the Riviera Maya. One word - Excelente! Everything and everyone were awesome! We’re already scheduling our next visit. A shout out to Andres who was very helpful throughout our stay; and Ivan from Amstar!!

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Vacation #5 to same resort

    Have meant to write this a while back but have been extremely busy. We stayed at the Paraiso Del Mar for a 5th time (3rd trip was with large group for our sons wedding which was fantastic) and have again come away with wanting to return. This time we did have a concern as the A/C in our bldg was not working correctly. Our concerns were handled very well by management and repairs that were already in progress when we got there were complete on our 2nd day. The people that we contacted to help us through were incredible in trying to make us a comfortable as they could until repairs were complete. We were treated to a number of extras (massages/bottles of wine/chocolates and more) to help us get through. As we have come to expect the hotel and entire staff was excellent - grounds were a treat to be around / food and entertainment was great. A special thank you to Herminio and Christion (hope spelling is correct) for all there efforts to make us comfortable the first days and then continue on to be incredible after problems were fixed.

    Aug 09, 2019
  • 1.0 star tripadvisor rating
    TAINTED ALCOHOL!!!!

    My husband and I are (regrettably) still here at the hotel. He had two tequila sunrises and blacked out. He became another person and has absolutely zero memory. Went to the hotels doctor and his blood pressure was 169/105. She ran some sobriety tests and said he clearly was not drunk, but something else had caused all of his symptoms. She urged us to go to the hospital but we did not go. If we didn’t feel safe in the resort, we certainly wouldn’t feel safe out in the town. Talked to hotel staff and the apple vacations representative the next day only to be accused of drinking too much and were accused of using drugs. They said “it’s ok you can tell us, we had our wild days too”, implying that we were lying about not using drugs. We came here wanting one last getaway before we start a family and to celebrate our five year anniversary. I can honestly say I have never been more scared and angry in my entire life. We’re trying to make the best of the last few days of our trip on the beach, which is nice, but it’s hard to relax. Sad we wasted our hard earned money on this place. I truly could have returned home without my husband!!!!

    Aug 07, 2019
  • 1.0 star tripadvisor rating
    Ok resort, issue with alcohol

    I recently consumed some tequila while staying at Iberostar Paraíso Del Mar with my wife in August 2019. We had brought our own alcohol since there had been reported cases of alcohol poisoning and such at the resort. I had been drinking my own alcohol and decided to order a tequila sunrise while on the beach from a waiter. After consuming three of them, I began to act irrationally, had to be persuaded by my wife to come back to our hotel room to “sleep it off” and became verbally aggressive and paranoid. I do not remember two hours of my day and lost my memory of what happened after I came to. When I awoke in my room not understanding where I was or how I got there, my wife suggested that I got to the hospital and I said yes since I was truly terrified. The doctor said that even though I smelled like alcohol, I passed the field sobriety tests and didn’t appear to show any signs of overconsumption of alcohol. I drank some pedialite and attempted to calm myself and salvage the time we had left on our vacation. The next day when we went to report this incident, the hotel employees in a condescending and almost mocking manner, told my wife and I that I probably had a bad reaction to the drinks. One employee went as far as trying to convince us that we did some drugs. He then told us that this little inconvenience shouldn’t stop us from drinking and enjoying our time left at the resort. Having drank for a long time and being a larger framed male, I knew that this was not the case at all. The employees attempted to make us come back to talk to a manager about my issues and they tracked us down later in the day to attempt to get us to talk with the manager. The manager was reassuring and told us that they do so much to prevent alcohol tampering and issues in relation to drug usage at the resort. I am still having memory issues of the day and I know that I drank tequila that was not normal.

    Aug 07, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519