Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.

Iberostar's Grand Collection: Standing majestically on the shores of Riviera Maya, no expense was spared in creating this all-inclusive playground reserved exclusively for adults. Experience the ultimate in luxury at the Conde Nast award-winning Iberostar Grand Paraiso. Here, personalized butler service fulfills every whim. Dining is unforgettable. A world-class spa melts the world away. Each suite is, in a word, spectacular. Stunning architecture, endless spoils, worlds of flavors, and international delicacies await those fortunate enough to find themselves here. 

Iberostar Resorts have always been recognized for their amazing cuisine, and the Iberostar Grand Paraiso is no exception! Six specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair! 

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course. Every evening, enjoy shows in the theater, live music, a disco, and a casino. And of course, if you feel like experiencing the amenities at other Iberostar properties, you can enjoy exchange privileges with Iberostar Paraiso Maya, Iberostar Paraiso Lindo, and Iberostar Paraiso Del Mar. 

Iberostar Grand Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 23 miles

Property Information

Year Built: 2006
Accessible rooms: 2
Floors: 3
Total rooms: 310

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policy - Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


Spring Break Groups Policy  - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 star tripadvisor rating 7740 reviews
  • 5.0 star tripadvisor rating
    25th Wedding Anniversary Vacation

    We had an exceptional time at the Iberostar Grand. The quality of the food and drinks was excellent, and there was always a wide variety to choose from. We stayed in an ocean front suite and the room was incredible. Also the service from our concierge Victor was the best, he went out of his way to make us feel special and help out with special requests. Another thing I liked about this resort was that the gym and exercise classes were great. I took a TRX class and really liked it. The gym is also very clean and well air conditioned. The resort also offered many instructional/informational classes that focused on being healthy, and they made the classes fun. For example, one day there was a presentation on smoothies. We golfed twice and it was the nicest course we've been on. The Star Friends were a lot of fun by the pool. If you're looking for a frat party atmosphere, this isn't your place. Looking forward to going back soon!

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Fabulous Stay

    We have stayed at Iberostar properties in the past, but this was our favorite. there is not a bad room in the place, but we stayed oceanfront. The entire resort is like an art exhibit. So much beauty. The staff is friendly and meets all your needs. The food is outstanding--so many wonderful choices. Make your reservations early to be sure you get to enjoy each experience. The entertainment is tops! So much talent. Especially the Celtic show--violinist was exceptional. Dancers were delightful. Pools are wonderful. Main bar area is delightful. We will definitely return. Rain did not keep us from enjoying our stay.

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Most amazing experience ever!

    This was absolutely the best vacation experience of my life! The quality of everything is amazing but what makes the experience was the staff! Everyone is super friendly and will do absolutely anything to make your experience the best! I cannot say one bad thing about it!

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    5 star service

    With the hotel at very high occupancy, I thought the service was going to go down last week. However, there was no shortage of staff and everyone was working really hard. The service was way more than my wife and I could even take advantage of. We stayed in a Villa and will probably do it again. We were often stopped on the walking path if there was anything at all they could do for us. I'd like to mention a few people's names who really stuck out to my wife and I throughout our stay... Orlando was an amazing Star Friend and knew my name from our first conversation. Nicole Star Friend was great to talk to as well and was able to help my wife and I on some questions we had. She would stop by frequently as well. The best waiter we experienced was Hugo from the Haiku restaurant (I think it was Friday night). The baggage people outside (for checkin/checkout assistance as well) were absolutely fantastic. They kept track of private transfers for multiple guests at once and we felt total confidence we wouldn't be forgotten. I think their names were Ricardo and Leonardo...I think one was the manager and the other an assistant. Either way, both were perfect. They told my wife and I to just go inside and have a final drink and they'd come get us when our 3rd party transportation was there. There were others but I'm so incredibly poor with names. But I do want to mention the concierge staff at the beach side building (closest to the Villas) were fantastic as well. Always asking what else they could do for us as we walked by heading to or from the beach. With a reminder of our room number one person even knew we were checking out the next day. All were quick to resolve any concerns/questions we had and did it all with a smile. My wife and I went to IGP 5 years ago for the first time and wasn't very impressed. We then went back to IG Rose Hall a few times and enjoyed that hotel more. We then decided to try IGP again and felt it far exceeded our hopes and certainly better than IG Rose Hall. We'll be back!

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    The BEST staff and entertainment team!

    What a great resort! Beautiful place and the staff is super friendly and attentive. Oscar and Orlando from the entertainment team were awesome -- they greeted us from the first day we got there and made us feel like family our entire stire. They always made sure we didn't miss a game of volleyball! They say that sometimes it's the people that make an experience instead of the place, but at Iberostar, it is definitely both!

    Nov 17, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319