Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.

Iberostar's Grand Collection: Standing majestically on the shores of Riviera Maya, no expense was spared in creating this all-inclusive playground reserved exclusively for adults. Experience the ultimate in luxury at the Conde Nast award-winning Iberostar Grand Paraiso. Here, personalized butler service fulfills every whim. Dining is unforgettable. A world-class spa melts the world away. Each suite is, in a word, spectacular. Stunning architecture, endless spoils, worlds of flavors, and international delicacies await those fortunate enough to find themselves here. 

Iberostar Resorts have always been recognized for their amazing cuisine, and the Iberostar Grand Paraiso is no exception! Six specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair! 

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course. Every evening, enjoy shows in the theater, live music, a disco, and a casino. And of course, if you feel like experiencing the amenities at other Iberostar properties, you can enjoy exchange privileges with Iberostar Paraiso Maya, Iberostar Paraiso Lindo, and Iberostar Paraiso Del Mar. 

Iberostar Grand Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 23 miles

Property Information

Year Built: 2006
Accessible rooms: 2
Floors: 3
Total rooms: 310

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 star tripadvisor rating Based on 7258 reviews
  • 5.0 star tripadvisor rating
    Fun at Grand Paraiso

    Adrian Soto of the entertainment team made our trip to the Grand unforgettable. My friends and I looked forward to seeing which activities he was hosting each day. He treated us as if we were friends and there was never a dull moment with him.

    Jun 20, 2019
  • 5.0 star tripadvisor rating
    Paradise & Amazing Service

    This resort was great overall! We stayed June 4th-June 9th and the weather was seriously perfect!! The service is beyond words! The entertainment team was fun and engaging which was nice since we were one of the only younger couples on the resort. Adrian, Octavio, Jonathon, & Daniel were great! If you do one thing at this resort, go see Alejandro at the Rhapsody Bar in the lobby. This is a real craft cocktail bar with true mixologists that will make anything off-menu for you. Also, Alejandro is a great merengue dancer! Though this resort is easily given a 5 star rating, If I were to give constructive criticism, it would be that the Galaxy night club felt juvenile and it was missing top shelf liquor offered at the resort. As this was really the only place you could go to at night to dance/party, this would be where the resort fell short. The pool is HUGE! Amazing food is available somewhere at any given point. Each room is assigned a butler who is amazing! Angel made sure we never did without! Andrea who did our turn-down service at night decorated our room with roses and other cute romantic things! If I had to give one example of impeccable service, it would be the fact that one of the gentlemen who does pool maintenance jumped into the pool at 8pm to retrieve my phone that had fallen in! I would have never asked him to do that and felt terrible! Either way, he deserves the "Best Service" award. If only I had gotten his name!!

    Jun 20, 2019
  • 4.0 star tripadvisor rating
    A fantastic resort!

    This has to be the best resort we've ever stayed in. Everyone was so friendly & helpful. We didn't want for anything. I would like to give an excellent overall rating but we were extremely disappointed by the seaweed and the rocks in the water. The seaweed was so bad you couIdn't even get in the water. They were doing their best to clean it up but I think it was a little overwhelming. The beach was not like the pictures we saw online. However, if you don't care about a beach then this resort is the place to be!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Awesome!

    The wife and I are on our last night at the Iberostar Grand Paraiso. We travel to the Caribbean frequently (twice a year) and like nicer resorts (Sandals etc...). We were incredibly impressed with this resort! Food: Food was outstanding! Buffets were actually awesome and you have to check them out. Best breakfast buffet we’ve ever been to. Wife is celiac and Octavio the chef came out each dinner to make sure she knew what she could eat and let her know if she needed something special. Rooms: Extremely comfortable. Beach front very nice. This may sound small, but their air conditioning is awesome! We haven’t seen a place with central air that you set for a temperature and keeps it at that temperature with no noise or drafts. We slept awesome! Entertainment: the Star Staff really go beyond to get you involved and get to know you. Oscar was an awesome dude and I appreciated him making my 50th birthday special. Staff: Concierge and butlers. What a great set up with people that will bend over backwards for you! Marcelo, Marco, Victor and Arturo really made our stay special and my birthday awesome. Came back to the room tonight to a run bath and flowers on the bed without asking for it. Wife loved it. We can’t say enough good things about this resort. We will be back and is an incredible bargain for the money! Thanks folks!!!

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Nothing like it!

    Six of us (ages 27-60) stayed for a week in early June and had the best experience ever! Every single staff member, from housekeeping, to bars and restaurants, to entertainment, was so friendly and gave excellent service. We celebrated our daughter's birthday while we were there, and everyone went out of their way to make it the most special day for her. The resort was immaculately kept and shined like the sun everywhere you went. We were blessed with perfect weather every day and spent our days at the pool. Mirna greeted us every morning and covered all of our chairs with towels and a neck roll. We enjoyed the buffet for lunch each afternoon, and especially loved the grilled lobster or filet we could order with lunch! There was quiet music music at the pool most of the day, but activities at twelve and four kept the pool really fun, too! The activity staff was very outgoing and super nice, and made sure all of us were having fun day and night. Selin and her amazing staff were so fun and professional, and deserve so much credit for making the Grand the best place ever! The food was terrific, whether you went to the buffet morning, noon, or night, or the restaurants. Plentiful and delicious, especially the desserts, which is unusual for a resort in my experience. Don't miss the Mixology bar - great stop and a memorable experience! The drinks are creative, amazing and a sheer work of art! On our last day, we all tried to think of something that could have made the resort better - we could not think of one bad thing to say. Truly!!! Thank you Iberostar for another great vacation!!!

    Jun 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519