Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.

Iberostar's Grand Collection: Standing majestically on the shores of Riviera Maya, no expense was spared in creating this all-inclusive playground reserved exclusively for adults. Experience the ultimate in luxury at the Conde Nast award-winning Iberostar Grand Paraiso. Here, personalized butler service fulfills every whim. Dining is unforgettable. A world-class spa melts the world away. Each suite is, in a word, spectacular. Stunning architecture, endless spoils, worlds of flavors, and international delicacies await those fortunate enough to find themselves here. 

Iberostar Resorts have always been recognized for their amazing cuisine, and the Iberostar Grand Paraiso is no exception! Six specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair! 

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course. Every evening, enjoy shows in the theater, live music, a disco, and a casino. And of course, if you feel like experiencing the amenities at other Iberostar properties, you can enjoy exchange privileges with Iberostar Paraiso Maya, Iberostar Paraiso Lindo, and Iberostar Paraiso Del Mar. 

Iberostar Grand Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 23 miles

Property Information

Year Built: 2006
Accessible rooms: 2
Floors: 3
Total rooms: 310

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 star tripadvisor rating Based on 7381 reviews
  • 5.0 star tripadvisor rating
    Wonderful throughout

    This place is outstanding and you will definitely have a nice holiday/vacation due to it being a beautiful hotel, beautiful spacious rooms, superb food, the list goes on but what really makes this place are the friendly staff they have. They are so friendly and kind, always wanting to do their best for the guests. Service with a smile and immaculate. Our butler Irmin was amazing, nothing too much trouble what ever we asked for. He asked us what drinks we would like in our mini bar and made sure they were replenished every day aswell as ice. Very attentive and always wanting to make sure we were having a pleasant stay. Our Butler Marcelo was also just as helpful and kind and caring. Concierge desk at the end of every corridor of rooms offered professional service and booked a la carte restaurants for us. Arturo I would also like to mention Laura, public relations manager for all her professional help and for the kind flowers which we loved. I haven’t gone into too much personal detail about my holiday but these people know they made our stay wonderful and we thank you so much. This also brings me onto the entertainment team STAR FRIENDS so caring and friendly about their guests and good fun around the pool with all their activities, they chat to you getting to know u and welcome new guests when they arrive. SALLIN thank you for being so lovely and caring and she is very talented in all the languages she speaks. Tsunami such a sweet girl, kind and great bike tours around the resort. I hope to come back and have another fantastic experience. THANK YOU

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Absolutely amazing!!

    We stayed for three nights at the Iberostar Grand and were treated like absolute royalty. Hotel was beautiful, fantastic food and drinks, staff was extremely welcoming and kind, fun activities at the pool and beach with Daniel.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Fantastic Staff

    Iberostar Grand Paraíso has the best staff ever. Daniel was one of the best Star Friends. We met him on day 1! He was always checking on us and making sure we knew what activities were going on. Miguel at the pool bar for more than one reasons 😂. But what an awesome time.

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    The perfect vacation

    It’s my second vacation at the Grand and it was just perfect. The service is **Excellent** staff members are so friendly they did everything they can and more to make sure I’m enjoying my vacation. The property is super clean, well designed and decorated. Amenities- I had all I needed. Don’t hesitate to book a room it’s amazing place for people who need to relax. The beach is clean no seaweed, nice SPA on site and another SPA at the mall, 3 different pools on site. Super delicious food and premium alcohol all day long in different bars and restaurants. Only polite and cool people. Adults only. One thing the hotel need to improve is the benefits for Expedia VIP - no benefits. We will come back again due to the great service and attitude!

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Excellent!

    Iberostar Grand Paraiso is the largest resort we have visited. There’s quite a bit of Walking which we enjoyed or you ca always get a ride in a golf cart. The wildlife and jungle sounds make this place unique we ate buffet for breakfast and supper every night. There were lots of choices. Room service was very good also. The entertainment was really good at the theater. That is something we really enjoy at Iberostar knowing we have a show at 9:30 every night We will definitely go back to this resort When you stay at the Grand you can walk to any of the Iberostar properties that are next door and enjoy the same benefits as their guest I love Iberostar! 4 Iberostar visits so far and never had bad service

    Aug 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519