Hotel Overview

2019 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.

Iberostar's Grand Collection:Standing majestically on the shores of Riviera Maya, no expense was spared in creating this all-inclusive playground reserved exclusively for adults. Experience the ultimate in luxury at the Conde Nast award-winning Iberostar Grand Paraiso. Here, personalized butler service fulfills every whim. Dining is unforgettable. A world-class spa melts the world away. Each suite is, in a word, spectacular. Stunning architecture, endless spoils, worlds of flavors, and international delicacies await those fortunate enough to find themselves here.

Iberostar Resorts have always been recognized for their amazing cuisine, and the Iberostar Grand Paraiso is no exception! Six specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course. Every evening, enjoy shows in the theater, live music, a disco, and a casino. And of course, if you feel like experiencing the amenities at other Iberostar properties, you can enjoy exchange privileges with Iberostar Paraiso Maya, Iberostar Paraiso Lindo, and Iberostar Paraiso Del Mar.

Iberostar Grand Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Find out more about Iberostar Hotels & Resorts.
Learn more about Riviera Maya.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 23 miles

Property Information

Year Built: 2006
Accessible rooms: 2
Floors: 3
Total rooms: 310

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 star tripadvisor rating Based on 7180 reviews
  • 5.0 star tripadvisor rating
    5 Star Hotel ..Staff made the trip perfect

    Great location 35 minutes from the airport . Happy Shuttle for transportation (perfect). Hotel you have to see it to believe it. Fine dining and top shelf liquor. The hotel staff made our trip ...from check-in , to the porters to the housekeeping, service at he bars and restaurants. They all were as pleasant as can be always a smile. The activity staff was absolutely the best. They love their jobs and it shows. Great customer service. Their main concern is that you are having fun . I'll miss them the most. Adrian,Octavia,Orlando,and the others take great pride in what they do and that makes for a great experience . Sailin from Cuba ...she was the best ( sorry guys but she's better looking then you) she gives it a 110% and always with a kind word and a beautiful smile. What a great trip ...take in all the entertainment from the lobby bar to the pool bar. The hotel is total luxury. Can't wait to go back !!

    May 21, 2019
  • 5.0 star tripadvisor rating
    Wonderful Hotel

    I have recently returned from Iberostar Grand Hotel, it was a fantastic experience which really impressed my husband and I,the hotel rooms were absolutely lovely, the food was outstanding in the buffet, we had a butler called Fernando who dealt with all our needs promptly with a smile, our room was kept spotlessly clean by Elena, nothing was too much trouble for Octavio in the restaurant who arranged a octupus dish specially for my husband, my special mention is for Adrian who worked in entertainment he was a real gem always making us feel welcome, always trying to get us involved with the biggest smile, I will go away and have really happy memories with the people involved. Would I go back again definately.

    May 20, 2019
  • 5.0 star tripadvisor rating
    Milestone birthday trip!

    This was my first trip to Mexico and first time (definitely not my last time) staying at an Iberostar resort - it exceeded all my expectations!! It was the perfect choice to celebrate turning 50! The staff was incredible - Fernando our butler, Daniel and Aaron our Star Friends to Alejandro and Luilly our espresso martini making bartenders - all played an important role to make us feel special every day of our trip!! Choose Iberostar Grand Paraiso - you will feel like a star in Beverly Hills!

    May 19, 2019
  • 5.0 star tripadvisor rating
    Great resort, great service

    Just returned back from resort, It was one of best resorts for food. Breakfast had a good variety. You can order lobster blinis from menu. Freshly squeezed juices. Tried green juice, it was so tasty. Great yogurts. A lot of varieties, omelettes, Mexican food. Miss my Mimosas. For lunch again it's a great buffet with different stations including poke bar, And you can order grilled lobsters, fajitas, hamburger, beef tenderloin.....from menu. Had lobsters every day, ask for hot melted butter. Lobsters were the best!!! Tony's Surf and Turf: try thinly sliced pear for salad, hot crab terrine for appetizer, surf and turf. Caribbean Raw Bar and Grill: grilled king crab legs are the best, avocado cannelloni, grilled octopus can recommend too, Japanese restaurant: try crispy crab salad, tempura,grilled lobster with red curry, But our favorite was L"Atelier. Chillean seabass was unbelievable, Loved roasted lamb. Also try diamonds of brie cheese, golden terrine and pistachio coulant for dessert. Checked dinner buffet, a lot of different dishes. Large selection of cheeses, seafood, great deserts. Chef Octavio was the best, he was checking all restaurants and buffets all day long, was so helpful and friendly. The only thing we didn't like it was reservation system. It's not that complicated but at the same time I don't think 5 star resort has to use reservations. It will make everybody's life much easier without reservations. Alcohol - Grey Goose, Belvedere, Don Julio repossado. BUT no anejo tequilas, only for additional charge. Really? Seaweed situation is unbelievable. Resort is working very hard to clean it which is absolutely impossible. It's too much. But pools are beautiful. Main salt water pool is huge. Spa pool has hydrotherapy jets which are great, used it every day, Try also juice bar, Hope to return there back one day. Thanks all personnel for taking great care of guests. Use Iberostar app on your phone, you can see all activities, schedule, menus on it. Also can do the reservations for restaurant when at the resort.

    May 19, 2019
  • 5.0 star tripadvisor rating
    Best of stays with the best team :)

    Hi, My husband and I went for a quick romantic vacation at the Grand Paraiso. We stayed there 4 nights but what a great vacation it was! We are members of the Iberostar Club since 2015, so had plenty of opportunity (over 22 trips) to visit every Iberostar resorts within Americas. Our little trip to the Grand was our second one... The first one was when we upgraded our membership and we didn't think the Grands resorts were for us. We are really simple and non-complicated people, and our first experience was too much for us. But then, there was a big sale and I booked us a little getaway. OH MY GOD did I do right for doing so! It was the best experience ever. And it wasn't snob at all, like we were afraid of. The staff was awesome, as well as the hotel itself. Big shout out to Stephannie, a Star Prestige Concierge and to Mar, their supervisor. We experienced the greatness of the Iberostar resorts. Aside to Playa Mita which was the best we had in our 22 visits to Iberostars resorts, now, Grand Paraiso is up there with them! We had such a good experience, we just booked another romantic get away for next autumn. We had the best massage with Esther, best service in the VIP beach area with Ernesto (who was simply the nicest waiter) and Umberto who was our beach area concierge. The Tony's Surf and Turf restaurant was really good with our great waiter Leonardo. Superb attitude, super friendly and what a smile! At the Japanese, we chose the tables on the side and Hernan was our waiter, we loved him so much! We were there just 5 days (4 nights) but we felt right at home. We spent a couple of hours talking and joking with Stephannie, the concierge at the Prestige lounge, never we had the impression of disturbing... We loved our stay, we would recommend to anyone. Even if you're not Club or if you don't choose to purchase Prestige, you won't be disappointed. Best time ever, awesome staff, great food, superb rooms... Just amazing! Thanks To everyone at Grand Paraiso for such a lovely stay!

    May 18, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819