Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine, fruit basket and Iberostar gift.

Iberostar's Premium Gold Collection: Located just minutes from the heart of the hotel zone, AAA Four Diamond Iberostar Selection Cancœn is a stunning architectural gem. Featuring an onsite 18-hole championship golf course, a soothing spa, ten pools, including an infinity pool with swim-up bar, and a supervised Kids Club  complete with splash park  Iberostar Selection Cancœn offers the ideal setting for every member of the family. Spacious accommodations and an excellent selection of dining options, plus the only convention center in Cancun with ocean views, help ensure your Iberostar Selection Cancœn vacation exceeds every expectation.

But the fun doesn't stop there; you can also enjoy an array of services and amenities to meet the needs of any Cancun vacationer. The resort is one of the very best hotels in Cancun, and is the ideal venue for a Cancun family vacation or beachfront Cancun wedding. Enjoy activities including target shooting, basketball, beach volleyball, dance lessons, darts, soccer, water aerobics, ping pong, tennis, water polo, and complimentary access to the fitness center. The mini and teen clubs keep the kids entertained while Dad plays golf and Mom is pampered at the spa.

The Iberostar Selection Cancun is located on one of the finest beaches in Cancun, Mexico, just 15 minutes from Cancun International Airport and easily accessible to major tourist attractions in the region such as archeological sites, shops, restaurants, and entertainment spots.

The rooms at this family-friendly hotel are spacious, comfortable, and feature luxurious decor and beautiful views of the Caribbean. Guests of the Iberostar Selection Cancun Hotel will enjoy an unforgettable dining experience in Cancun. In addition to 24-hour room service, enjoy casual dining at the poolside snack bar through 6pm. Two international buffets and four specialty restaurants feature global cuisine: gourmet, Japanese, Mexican, and more. Meat lovers will be in heaven at the Steak House while the hotel's seven bars offer some of the best scenes in Cancun to relax and enjoy a drink. After dinner, don't miss the live show at the theater.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Green Globe Certified and focuses on preserving the environment and natural wildlife in each hotel location.

The Iberostar brand also embraces ethical management and company policies, the improvement of products that benefit guests, employees, and the environment, and the well-being of local residents and the community.

Location

Cancun - Beach
Cancun International Airport (CUN) : 9 miles

Property Information

Accessible rooms: 5
Floors: 3
Total rooms: 426

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Benito Juarez will be charging an Eco Tax of 24.18 Mexico Pesos (approx. $1.26 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy: A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information: Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
· In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.

STUDENT/YOUTH GROUPS POLICY:  In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any
person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
· All student/youth groups must be preapproved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
· In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 6045 reviews
  • 3.0 star tripadvisor rating
    Meh

    The place was large - I think there there 20 pools. According to my kids, they should add a lazy river. The resort was not too crowded. The food needed to have more variety. One person in our group did get sick and vomited several times. The person never left the resort, so we think it was the food. There was a doctor on site to assist. From a customer service perspective, it would have been nice if the hotel followed up with us. With the exception of that, the remaining staff was eager to please. The rooms were nice but dated. There was a stocked mini bar which was convenience. The air conditioning was inconsistent. We had to keep opening and closing the balcony doors as they had a sensor that triggered when the AC would turn on. The WiFi was slow. The beach had a lot of seaweed, but what can be done about that? Not sure if we will return to the resort.

    Aug 10, 2019
  • 3.0 star tripadvisor rating
    Not a five start hotel

    Rooms are very small and very dated. Not very clean. There were noises on the above floor, like doing construction. This is my second iberostart. The first one in Cuban. The Cuban's room are much bigger and the drinks are very similar. Not good at all. The food at the buffet is very repetitive. The theater is very small and there is only one big fan. If you seat outside the fan area you are going to sweat heavily because it is very hot. The GYM and the store are very small. There are not national beers like modelo and corona. The drinks are not very good. I can make better margaritas, There are only three elevators for over 400 rooms. When you come out of the pool (all wet) you have to go through the main lobby which is cold; this may get small children sick. Overall, I will not come back to this hotel.

    Aug 09, 2019
  • 3.0 star tripadvisor rating
    Not a five start hotel

    This hotel is not a five start. Rooms are small and very dated, not very clean. There is not national beers, margaritas are not that good. The food at the buffet is boring and limited selection. Only 4 restaurants and one of them does not accept children. There are 3 elevators for over 400 rooms. The store and the gym are very small. i will not come back to this hotel.

    Aug 08, 2019
  • 5.0 star tripadvisor rating
    Amazing holiday 🏝❤️

    Just returned from a fabulous holiday in cancun staying at the Iberostar in cancun. We thoroughly enjoyed our stay in the hotel. The pool area and facilities were fantastic very beautiful pool area right onto the beach with infinity pool swim up bar just perfect. The buffet and food choice were fantastic which is where we used most having kids it made life easy pleasing everyone. There are other restaurants onsite which you can use as part of the all inclusive aswell but need to be booked in advance. Very pretty reception entrance area with coffee shop which was very handy and open 24 hours pastries sandwiches and teas coffee etc a great little addition if you didn’t fancy a full on breakfast everyday. Spa was lovely to I had a lovely manicure. The entertainment staff I have to say animation team were great putting on shows every night and entertaining everyone each day at the pool with games etc to fantastic bunch of people I have to say a special mention goes to Alex who made us feel very special and is just a lovely person who went that extra mile to be so friendly and look after us. Thank you Alex from Escocia. 😁 Loved it would recommend and would definitely return. Only thing to point out is a small issue we had with our room having paid for a superior room with balcony and sea view it didn’t quite meet my expectations room was side to back of hotel and not the wow factor view we hoped we paid for however I spoke to reception staff and was moved the next morning and was much happier with my room so despite this blip the issue was dealt with view amazing and we continued on to have a perfect holiday. Thank you 👍🏼🏝😁

    Aug 08, 2019
  • 5.0 star tripadvisor rating
    Great Trip

    Excellent location Very friendly staff Good cleaning services Hotel is well kept all around Very good food with lots of variety Amazing a la carte restaurants (we tried the Japanese, american and steakhouse. Japanese was the best one) Entertainment was very good with a different show every night in a nice theatre Only problem was the seaweed in the beach but of course that just depends on the season you visit

    Aug 07, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519