Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.
Iberostar's Premium Gold Collection: You have found it! The resort that gives you the space and natural beauty to relax completely. At Iberostar Selection Bavaro, you'll find island-style, bungalow suites, an expansive adult pool and the exquisite shade of countless palm trees and thatched roofs allowing you to enjoy the gentle, cooling breeze. Stroll alongside the quaint shops of Caribbean Street. Watch a pink flamingo stretch its legs in a garden pond. Enjoy a massage in the Spa. Try your luck at the on-site casino. Swing into a round of golf at the PB Dye-designed on-site 18-hole golf course. Snorkel among colorful fish. Here, relaxation comes naturally.
75 two-story bungalow-type villas are set in abundant gardens of tropical flowers, lagoons, and soaring palms. The resort features all junior suite accommodations, each with a sunken living room and balcony or patio.
Dining options include four bars and five specialty restaurants, along with an international buffet and grill snack bar, offer varied and tasty menus and themed atmospheres. Guests also have full access and dining privileges at neighboring Iberostar Punta Cana and Iberostar Dominicana.
The on-site 18-hole P.B. Dye Golf Course provides a great game for the golf enthusiast. The hotel's activity offerings will please any sports fan, including tennis, snorkeling, kayaking, windsurfing, aerobics, table tennis, and volleyball. After your workout, be pampered by skilled, expert therapists in the Sensations Spa.
At night, enjoy live entertainment at the theatre, or check out the disco at neighboring Iberostar Dominicana. You can end the evening at the disco which is in the theme of an old DC6 airplane, with the cone as the DJ booth and the wings as the bar counters; the imagination runs wild in this incredible resort!
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policy - Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Spring Break Groups Policy: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating11579 reviews
Nice Resort on Bavaro Beach
This is our 3rd time to Punta Cana and the 2nd time at this hotel. The hotel itself is in good shape. Our room was large and clean. The pools are great. We loved the zero-entry pool because of our 1-year-old. It's very easy for little ones to get in and out of the pool. The food was average for an all-inclusive. We had great service at the front desk, but the service is hit or miss for the wait staff or cleaning staff. Everyone was nice enough though. I really wish they had more music and activities near the pool and beach areas. After staying at many Iberostar's in the past, I feel that this hotel was not as "active". Overall, it's a great family-friendly resort.
7 day nightmare
This was for a wedding group in May - we were a group of 55 and Iberostar was highly recommended by agencies when we were searching for a perfect place in the Dominican, reviews were mostly positive and we booked rooms more than a year in advance. We were told our suites would be in the same area but it wasn't due to us arriving late? First of all, our flights were delayed!! We absolutely had no control over this... Upon check in, staff were absolutely cranky as it was past midnight and a group of 55 just came in wanting to check in, fine let's just get to our clean rooms oh wait... Ants, sand-y water and smelly sheets - this wasn't the case for everyone but enough to request to changes. The front desk agent, scoffed and said our group has too many problems then shooed us away. Later in that day we made reservations for all of us in one of their restaurants. They "lost" our reservation. Ok, let's make a new one for the next day. Nope "too last minute." We expressed our concerns to multiple staff and only met 3 useful agents BUT in another department, not front desk. Management did absolutely nothing for us until the second last day. Everytime we made any type of complaint, we were shooed away - litreally with their hands. We asked to speak to management the very first day, and no one was ever available. About the property, we went when they were doing renovations. They were so busy with that they didn't care to clean up the beach (kelp, tree branches) the rooms or the dining area 🤢 we found out on the 5th day, someone in the wedding group had a renovated room, it was beautiful. The wedding couple? Basis suite like everyone else. They asked for an upgrade, paid for it - only to be moved to a room that was next door to their wedding guests that didn't pay for their apparent "upgrade." There was only one 24 hour restaurant in another resort that we had access too. Of the 4 resorts nearby - selection is second tier yet we barely had 4.5 star service. We had no choice but to order room service, cold food, same seasoning on every item on the menu... The fruits were good? Anyway, I'm triggered we went to a 4.5 star resort for the wedding week that was under renovations, not everything was open and the beach was dirty. Yikes
Love it - we will be back!
We visited 6 years ago and due to a change in circumstances, booked at late notice for this hotel - i am SO GLAD we did! We had an amazing stay and could fault anything. The food choice was amazing, special thanks to Margarito and Mariel for looking after us every day - they are lovely people. Rooms were clean and spacious for three of us with very comfortable beds. When an issue with the air con was reported, it was fixed within a matter of hours. Entertainment was of a very high quality in the evening and all of the Star entertainment team were brilliant. Two bits of feedback, please update the app as this was regularly saying one thing when it didn't appear to happen. It's a great idea but if it isn't accurate, people stop using it. When booking the A La Carte restaurants, please provide more tables for larger groups. There was only 6 of us but we were told we could book a couple of the restaurants as they couldn't accommodate a table of that size which was disappointing. I'm really keen to come back after the renovation to see how the hotel has improved even further - please ensure all of your wonderful staff are back as they made the holiday for us.
You can go and come back!
We didn’t know this hotel. We went the weekend 16-18 august. We had a very good experience since we arrived. The men at the lobby with cars, very helpful and attentive. At the check in we received the best best best experience at the concierge. Sincerely we want to congratulate to: Yomaira, Javier, Daniel King for Excellent service, Five stars! Also Livio waiter at the restaurant. We wanted to reserve for dinner and the restaurant was full but she made all possible to permit the entrance to us. They called us to the room just to ask is everything was fine. If you need transportation just call a driver and they are so fast, excellent service 100%. The host man at the show is ver ver good too and this is a good ambient to seat. There are many lakes and peacefully places to read. The food at breakfast and the snack midnight can be better and more variety but is ok. The room service is very fast. This hotel is closing to remodel all the rooms, build a water park and re open dec15 2019. Definitely we want to go back! Thanks for everything! :)
Renovation Horrible Experience
I must say I was very dissapointed with this hotel. Having heard of great experiences with Iberostar chains, I was expecting a lot. The local tour operator with whom I made the reserve mentioned the hotel was closing the weekend I would stay in order to renovate the premises. HOWEVER never did the tour operator nor the hotel when I checked in indicated that me and my group of 25 pax would be having LIMITED OPTIONS... When I tried to make reservations for the steak restaurant for my 25 pax group @8am the public relations or guest service staff could not place me in any - in the selection because all specialty restaurants were closed due to the renovations and neither in the nearby hotels... so from a total of 10 hotels, I could be placed in NONE. Only 2 buffett restaurants and the french available. Activities were limited as well. Kids club was closed for renovations, the pool with the bar had some sort of wood platform that prevented users to cross from one section of the pool to another. On the very last day, it was obnoxious to watch hotel employees waiting for guests to move, in order to dismantle everything. Attentions I must admit were superb... Rooms were ok. Overall I did not had a pleasant stay - for the money paid, being in the selection under those conditions I would have never chose that location.