Resort Details

Dining
OnSite Dining
  • Aromaz
    Enjoy made-to-order Jamaican coffee drinks, freshly blended tropical smoothies as well as delicious pastries, sandwiches and chocolates at this breezy coffee bar.
  • Barefoot Jerkz - Jamaican Barbecue
    Located on the Hyatt Ziva Rose Hall beach shore, Barefoot JerkZ is a traditional shack eatery. Hungry beachgoers can grab a plate of jerk chicken or jerk pork with rice and peas and enjoy at one of our picnic tables.
  • Bitez - Sweet Treats & Pastries
    BiteZ is a casual café serving Jamaican coffee and sweet treats located in the Hyatt Ziva Rose Hall Village. Pastries, ice creams, freshly baked cookies, and homemade desserts are available from the grab-and-go counter. BiteZ also serves tea, soft drinks, and non-alcoholic beverages.
  • Blue Grill at Calypzo - Seafood
    CalypZo is a beachfront grill house serving up fresh seafood at Hyatt Ziva Rose Hall. Blue Grill at CalypZo dinner includes local specialties such as curry seafood and marinated shrimp salad.
  • Choicez - Buffet Restaurant
    ChoiceZ at Hyatt Ziva Rose Hall offers a smorgasbord of international flavors in hot and cold buffets with live cooking stations and themed buffet dinners changing nightly.
  • Di Roza - Italian Cuisine
    Di RoZa serves traditional Italian cuisine, including homemade pasta and authentic wood-fired pizza, made from the finest and freshest ingredients. Peruse our extensive wine list at this Hyatt Ziva Rose Hall gem.
  • Fuzion - Modern Asian Grill
    At FuZion, talented chefs prepare modern Asian cuisine at one of our three dining concepts. To include our Yakitori station, Wok station or A la carte located at Hyatt Ziva Rose Hall. Choose from a variety of Asian beers and Sake wines to complement your meal.
  • Grindz - Coffee House
    GrindZ serves fresh-brewed Jamaican coffee in a cozy coffeehouse near the lobby at Hyatt Ziva Rose Hall. The coffee bar also serves delicious pastries and snacks, including sandwiches, salads, fruit, cookies, and a selection of homemade desserts.
  • Islandz - Swim-Up Bar
    Enjoy a cold beer or a refreshing cocktail without leaving the water at IslandZ Swim-Up Bar at the Hyatt Zilara Rose Hall adults-only pool. Our talented bartenders mix up creative tropical cocktails made with fresh-squeezed juices. Choose from a variety of alcoholic and non-alcoholic beverages, including draft beer, wine, soda, and bottled water.
  • Lagoonz - Swim-Up Bar
    Grab a cold beer or a refreshing drink without leaving the water at LagoonZ Swim-Up Bar at the main pool at Hyatt Ziva Rose Hall. Choose from a variety of alcoholic and non-alcoholic beverages, including draft beer, wine, soda, and bottled water.
  • Petit Pariz
    Petit PariZ is an upscale restaurant where guests can enjoy French-style cuisine in a nice intimate setting perfect for two or a small group.
  • Shakerz - Open Air Bar
    The circular bar at ShakerZ, located at Hyatt Ziva Rose Hall, offers a casual outdoor ambiance with comfortable lounge sofas, fire pits, and views of the beach and ocean. Mixologists craft signature cocktails with fresh island juices and Jamaican rum, and the menu features refreshing cold beer, wine, and sangria.
  • Stirz - Piano Bar
    This welcoming gathering spot serves signature cocktails and drinks with a side of relaxing piano music in the lobby of Hyatt Ziva Rose Hall.
  • The Store at Potionz
    The Store at Potionz offers a relaxing ambiance in the Hyatt Zilara Rose Hall lobby. The dance party starts after 6:00 p.m. with DJ music and a wide variety of rums and wines poured all night long.
  • Union Jack’z - English Sport's Club
    Union Jack’Z serves tavern food and a variety of international beers and global spirits in a fun sports pub environment. Watch the game on one of the big-screen TVs. Enjoy English pub specialties like fish and chips. After hours, Union Jack’Z is your entertainment hotspot with live DJs spinning a dance party until 2 a.m. at Hyatt Ziva Rose Hall.
  • Urban Heat by Flavorz
    This casual-meets-elegant dining spot serves à la carte, full-service breakfast. For dinner, the international menu is constantly changing, offering trendy flavors combined with modern cooking techniques.
  • West End Grill
    You don’t even have to dry off to enjoy a burger or chicken sandwich at this poolside grill, serving up delicious lunch and snacks made to order.
On-Site Amenities
  • 24-hour front desk
  • Air conditioning
  • Concierge desk
  • Housekeeping†
  • Laundry Facilities†
  • Parking†
  • Pool
  • Smoke-free property
  • Wi-Fi

† Fees may apply

On-Site Recreation
  • Fitness center on-site
  • Golf †
  • Spa †

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8102 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Sucks dealing with Zilara so called Concierge desk

    The worst Concierge Desk at Hyatt Zilara Adult side ever. Let’s start w the Discover card snafu on Hotels part. I ordered Door Decor w ballon’s for my daughter’s bachelorette party. Took 4 days to get it done over the phone and emails Tanese Lawrence promised to take a picture of the completed project when completed. Never happened. They botched the decor order and when I tried to correct it , they went ahead anyway. I complained to manager Kerian Davis told her white only ballon’s and could they make a correction. She insisted they refund my money but I didn’t request a refund just a correction. Nope she refunded my money and had the door decor removed frm my daughter’s room. So unprofessional rude and Petty. Kerian Davis does not have the common sense for a management position imo. Staff is short handed and I’m sure could have been more productive doing anything more important. Rated F for failure

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Stay

    From the moment we arrived at the resort, we knew we were in for something special. The warm Jamaican welcome, complete with refreshing drinks and friendly smiles, instantly set the tone for what turned out to be one of the best vacations we've ever had. The bed was incredibly comfortable, the mini bar was always stocked, and housekeeping was prompt and courteous. We especially loved the balcony where we spent every morning sipping coffee and soaking in the sunshine.

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best hotel experience in Jamaica!

    The best kept secret in Montego Bay. This hotel has it all. You will mot be disappointed. I brought over 100 people to this resort for my wedding last December. My family, friends and coworkers are still raving over their wonderful experience at this resort!

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not Adults Only

    I first visited this resort with my adult daughter in 2018 and had the most amazing holiday. As soon as we came back I told my husband I’d like me and him to go back asap as it was so good. Sadly with Covid and other family celebrations we couldn’t get back there until June 2025. Unfortunately this was the worst holiday we’d ever had. We booked the Zilara side, adults only. We were given room 1305 which in our opinion was the family side, not adults. The lounge/piano bar was 20 feet from you room and most nights we could hear screaming children up until midnight on a kareoke. There was children running up and down our corridor screaming dad and night. We’ve nothing against kids, but when you work all year and pay over £6.5k for an adults only holiday you do not want that. We were there for 2 weeks, I went to the front desk twice and begged them to move us but they wanted another £1k off me. We spent a lot of time around to pool and met many other guests and many of them told us they had had a free up grade but we couldn’t even get moved to a quieter room. We used the gym most mornings and on one of you our last days there was even small children in the gym. We are so upset as we were so looking forward to this break. I think guests should also be monitored how much they drink. We witnessed 2 people been wheeled away from the beach in wheel chairs to taken to a medical room as they had drank so much. The food was okay. No where near as good as the last time I visited. The staff were the friendliest in choices but the food was always luke warm or even cold. You cold her hot food if you stood in a queue for 10 minutes and catch the chef cook meat, it them you can’t sit with you family for most of the dining experience of they are having something else. Housekeeping was done so late in the afternoon so it clashed several times with us coming back to the room to get ready to go to dinner. We were also opposite the service room so we heard the house keeping staff constantly moaning about their work load. There were a few members of staff we met who were lovey and helpful. Dunesha was amazing. She made our day when we visited Choices. It’s not her fault the food isn’t hot. Her and her team was always very smily and kind. Also Ricardo, Tashae and Diamond from Choices went out there way to look after us. Mervette the bar supervisor was really lovely we had some really interesting chats with her, and of course Toni Ann at the beach buffet bar was lovely. I remembered her from my previous visit. I’m sorry Hyatt Zilara you really let us down. I agree with what may people have said, you seem to prioritise American visitors who are there for few days over people from the UK who come for a 2 week vacation. I will not be visiting again or recommending any friends to visit. I recommend you sort out that adults only room which is not adults only.

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Awesome resort

    Patricia is a great housekeeper. ToniAnn D was very attentive on the beach. Donjay at Islandz makes great drinks. Would definitely visit again

    Jul 05, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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