These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One couple photo per booking.
- One Ice Bath Breathing Therapy Treatment pp/ps (max 2) Max of 2 per room.
This can be used for all AMR Resort coupons:
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- CAPRI GRILLEChic and modern, this sophisticated spot serves coastal mediterranean cuisine in addition to grilled entrees and other rustic dishes
- COFFEE REPUBLICFuel up any time of day with your favorite coffee drink or satisfy your sweet tooth with a scoop of gelato or a scrumptious pastry.
- EL COMEDORThis chef-driven buffet takes guests on a journey through various cultures and gastronomies, offering something delicious for every taste and desire.
- LEGENDS SPORTS BARKick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order a drink from the hefty drink menu and enjoy your favorite bar bites.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- OLASTropical hand-blended drinks, crisp margaritas and cold beers are among the many refreshments offered from within the water (or right beside it) at this swim-up bar overlooking the sea.
- SOCIALThis craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the ideal hotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.
- TEMPESTCentered around a sushi bar and teppan tables, a tasteful fusion of Asian cuisine and design comes together in this innovative restaurant that combines the traditional and modern.
- THE MARKETThis Food & Beverage concierge is where culinary wishes come to life, whether you would like to book a romantic dinner, purchase an upgraded bottle of wine or attend a chef’s tasting.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- Laundry Facilities†
- Meeting rooms†
- Pool†
- Restaurant†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Dancing †
- Fitness center on-site †
- Pool †
- Spa †Spa by Babor
- Volleyball †
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1211 reviews-
Mar 23, 2025Good visit and surprise old friend
The trip did not start well as we were notified Hyatt Zilara was moving us to a different resort 48hrs before we arrived. We had a group of 18 and with less than 24 hrs before arrival we were back at Hyatt Zilara Rivera Maya. The resort is nice for a smaller resort. Dinner options are slightly limited with only three restaurants, but over all the food was very good. The best part was a surprise to find the best entertainment person, Fermin(ator). Feeling was at a different resort I was at several times previously, and he is the best. Super friendly and funny. Pool staff was also great, especially Julio. I did the tequila tasting with Julio and Fermin, and it was a great experience and I learned a lot. Nightly entertainment was also very good. The entire entertainment staff was great. We did walk to the cenote along the beach. The walk was about 20 minutes, but it was worth it. Nice resort if you are ok with something smaller and limited dining options. Alcohol selection is ok, but no Malibu or Disaronno. Attached are photos of the resort, a few dinners, and the cenote.
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Mar 22, 2025Bang for the Buck!!
We just returned from a week's stay at this resort and still love the place. This was our second consecutive trip here. Normally we stay at Secrets and Sandals but after the amazing first time stay last year we headed back - no disappointments at all. The other resorts are pricing themselves out of our comfort zone for a week away. Enrique was our go to guy at the Tempest Japanese restaurant (was our favorite place to eat & were there for more than half the meals) he should be in management- what a great employee the Hyatt folks have in him. ALL the staff at the Coco Cafe started our mornings off on the right foot. The entire resort staff here all seem to genuinely care about their jobs, workplace and customers & much the same as last year will make this an option for us when plan our next trip. Facilities, beach, rooms, food everything was very good! Recommend this place to all!
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Mar 19, 2025
Exceeded expectations
This mid-sized resort is a beautiful facility in a marvelous part of the world. All the staff gives a friendly greeting. The food and drinks were very good. We especially liked the Capri restaurant. The two workers in the coffee shop in the morning really enjoyed providing treats for the guests who came for something special. Sofia, our butler, and Grace in VIP Services could not have been more gracious and helpful. Our next visit to this resort cannot come soon enough.
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Mar 19, 2025
A beautiful and clean resort
A beautiful, clean and low key resort. Not for anyone who wants a lot of activity and restaurant choices. The staff and service here is fantastic!! We stayed in a king garden view for which we like privacy but please note that there is construction going on during the day behind it. It didn't bother us as we were out in the beautiful weather at the time.
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Mar 17, 2025
Pleasant stay
My husband and I chose our stay for 5 nights at Hyatt Zilara Rivera Maya. We had the ocean view room which was very nice. Our check in process was very simple & we were greeted with cold champagne which was very pleasant especially after a 40 minute ride from Cancun International Airport. Our room was not ready so we were able to get lunch at the pool restaurant which we ate at every day. The breakfast buffet has a large variety of omelets made to order, breads, fruits, assorted pastries & gluten free options. The coffee shop was an added bonus where you are able to grab a cup of americano or cappuccino anytime of the day. They also have mini sandwiches, cookies & Delicious gelato. It was my favorite go to during the day. Dinner at Capri was fantastic. Raciel was an exceptional waiter. Room was cleaned daily however they don’t do turn down service which would’ve been nice. The only downside was the gym. It was very, very dark. For a gym facility it should be well lit. Equipment was a little rickety too. All in all we had a nice time and would return especially in February when the weather is perfect.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.