Hotel Overview

2019 Resort Added Values
Extra Value: $600 Resort Credit per room (minimum 5 night stay; usage and duration restrictions apply).

Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites, and beautiful, aromatic flora and fauna. Hotel Marina El Cid Spa & Beach Resort Riviera Maya invites you to experience the best of Riviera Maya. This luxurious all-inclusive resort is situated near the charming fishing village of Puerto Morelos.

For sports enthusiasts, a variety of non-motorized watersports are offered, including windsurfing, kayaking, Hobie cats, paddleboats, and boogie boards; or dive the reefs of Puerto Morelos National Reef Park, the second largest reef in the world. Relax in the magnificent 22,000-square-foot pool, dotted with waterfalls, children's slides, and a swim-up bar. Be pampered at El Cocay Spa. This beachfront spa preserves the ancient traditions of Mayan healers - rejuvenating guests through a harmony of mind, body, and spirit. Hotel Marina El Cid Spa & Beach Resort Rivera Maya also has a private, full-service marina featuring 120 slips, dive shop, mini-supermarket, and sport fishing fleet.

For the enjoyment of younger guests, El Cid Kids Club offers a full day of fun, featuring snorkeling lessons, Spanish and Mexican cooking classes, kayaking, water polo, and Mexican games. Each day offers something new!

Hotel Marina El Cid Spa & Beach Resort Riviera Maya prouly boasts a tantalizing array of Riviera Maya restaurants showcasing casual Caribbean elegance and world-class cuisine. Savor fusion Asian-Mediterranean fare and a diverse wine list at El Alcazar, a chic restaurant ideal for romantic dinners and celebrations. Alhambra features sumptuous buffets and intriguing themed specials. Poolside Hacienda Arrecife serves up gourmet Mexican favorites accompanied by more than 100 tequilas.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2006
Floors: 5
Total rooms: 350

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Spring Break Policy: Minimum age to check-in at hotel without an adult in the same room is 25 years old. Valid passport will be required.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 8244 reviews
  • 3.0 star tripadvisor rating
    Hotel Staff and Facilities Beautiful but Beach Unswimmable

    Great family vacation, pools were fun and beautiful and staff was very accommodating. Food was excellent and there were activities all the time and the nightly shows were top botch and each only an hour long which was perfect to keep our teenagers attentions! Big disappointment was the beaches were unswimmable due to a super macro algae bloom called sargassum. Water was washing up brown and had a horrible smell that was rotting seaweed and smelled like sewage throughout the hotel and grounds. The hotel was doing what they could to clean up the seaweed and had people with masks on shoveling the seaweed off the beach daily, but couldn't keep up. Also, we were at dinner one late afternoon and saw a plume of smoke come from the back of a building. I thought I would see flames the plume was so big. Employees were walking by like it was nothing and when I asked a waiter, he freely told me that it was insecticide to kill the mosquitoes. We saw this happen twice in the six days that we were there and this was in the middle of the hotel grounds where guests were walking. Overall, we had a great time with our family and enjoyed all of the all inclusive amenites, but these two things were a little unsettling and could affect ones health.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Great family vacation

    We visited El CID July 27- Aug 3rd, 2019 as a family. We have a 4 year old and 8 year old. On arrival, RTI hounded us to buy a timeshare, keeping us in the lobby forever until we figured out what they were doing. We quickly told them no and then were taken to our hotel room. Don’t get trapped in that speech! We had an amazing view. Rooms were clean and our butler had snack and drinks to our room within 30 minutes for the week! The family pool was amazing. Our son loved jumping off the cliff and my daughter loved the baby slide and pool. Do not go down the regular slide! I watched several people almost flip out and land upside down!! It’s too fast! The restaurants were delicious, but there were limited options. There is a market that has lots of options for lunch and dinner, but if you want to have a nice sit down dinner with a waiter, there are only 3 options. Italian, Seafood and Mediterranean. It got old after 6 nights of the same food. I recommend doing the market more or ordering room service to break it up. As for excursions, we did the Dolphin experience, which was right next door. That was amazing! Highly recommended! We also did Deep Sea fishing, which was not so great and a trip to Isla Mujeres, which we highly recommend!!! A big special thanks to Fernando for setting this trip up!! Our Butler was Angel, but we were never really impressed by him. Fernando was always around and always helpful even we were technically not his clients. We were appreciative of him going above and beyond! Overall we had a great stay and our kids loved it! We enjoyed all the evening festivities and shows and the family games during the day! Lots of things to do to keep kids busy! Oh and the spa hydro therapy is amazing!! Worth doing! The only downfall was the seaweed overtaking the beach. They can’t help that and were doing a lot to get rid of it, but it did keep us from going on the beach.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    MEXICO DESTINATION

    While this resort is nice, it is somewhat isolated which makes it a less than desirable location. And with the seaweed problem throughout the region, you cannot use the beach. Room was very nice, and the grounds are clean and maintained very well.

    Aug 11, 2019
  • 4.0 star tripadvisor rating
    Good, clean, fun resort

    Visited the resort in early July and had a great time. Decided to go here because of the activities for the kids...ours are 9 and 15. They loved the pools and cliff to jump off of. Food was great...the only thing I was disappointed in was that we couldn’t go to the French restaurant because our daughter was younger than 12. Yet she is perfectly well behaved. Probably more than what our 15 year old is! Workers work really hard there, please bring tips for them. Beach isn’t the best but nothing can be done about that.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    It's a good time

    I stayed at el CID last summer but this year I booked at grand Riviera princess because I figured it was a larger resort and would have more amenities. So this resort was more expensive than el CID but was not better. So if your going with family and kids book at el CID you will have a better time. The pool is awesome and everything is included. At grand Riviera only the regular pool is included and the kids and teens club cant compare to el CID. El CID kids club is open to all guests from 8 am to 8pm at riviera princess you have to pay for the kids club $9 per day or go to a smaller one where the kids stay outside and it's only open 10-1 and 230 -5, so there is no dropping your kids off for you to do an excursion. El CID you get everything it's a better experience for everyone.

    Aug 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519