Hotel Overview

2019 Resort Added Values
Extra Value: $600 Resort Credit per room (minimum 5 night stay; usage and duration restrictions apply).

Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites, and beautiful, aromatic flora and fauna. Hotel Marina El Cid Spa & Beach Resort Riviera Maya invites you to experience the best of Riviera Maya. This luxurious all-inclusive resort is situated near the charming fishing village of Puerto Morelos.

For sports enthusiasts, a variety of non-motorized watersports are offered, including windsurfing, kayaking, Hobie cats, paddleboats, and boogie boards; or dive the reefs of Puerto Morelos National Reef Park, the second largest reef in the world. Relax in the magnificent 22,000-square-foot pool, dotted with waterfalls, children's slides, and a swim-up bar. Be pampered at El Cocay Spa. This beachfront spa preserves the ancient traditions of Mayan healers - rejuvenating guests through a harmony of mind, body, and spirit. Hotel Marina El Cid Spa & Beach Resort Rivera Maya also has a private, full-service marina featuring 120 slips, dive shop, mini-supermarket, and sport fishing fleet.

For the enjoyment of younger guests, El Cid Kids Club offers a full day of fun, featuring snorkeling lessons, Spanish and Mexican cooking classes, kayaking, water polo, and Mexican games. Each day offers something new!

Hotel Marina El Cid Spa & Beach Resort Riviera Maya prouly boasts a tantalizing array of Riviera Maya restaurants showcasing casual Caribbean elegance and world-class cuisine. Savor fusion Asian-Mediterranean fare and a diverse wine list at El Alcazar, a chic restaurant ideal for romantic dinners and celebrations. Alhambra features sumptuous buffets and intriguing themed specials. Poolside Hacienda Arrecife serves up gourmet Mexican favorites accompanied by more than 100 tequilas.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2006
Floors: 5
Total rooms: 350

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Spring Break Policy: Minimum age to check-in at hotel without an adult in the same room is 25 years old. Valid passport will be required.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory Spring Break Policy: Minimum age to check-in at hotel without an adult in the same room is 25 years old. Valid passport will be required.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 8339 reviews
  • 4.0 star tripadvisor rating
    Beautiful, Clean Resort

    We stayed at Hotel Marina El Cid during 2019 November. The resort is impeccably clean and very pretty, with infinity pools, gardens, a lagoon and a wide selection of restaurants. The food at the buffet is fantastic - on any given day you can choose from Mexican food (with hot sauce that is actually spicy), Asian fusion, pizza, seafood, crepes, coffee and fresh bakery items. There are free excursions like bike rides which are a fun way to get out of the resort and see the town. We had zero issue with time share sales or any staff pushing to sell us anything. Only downsides are mosquitos (many, bring spray!!!), wifi (very very slow and expensive) and the beach is pretty small. If you can upgrade to Ventus side, it’s well worth it as it’s more modern with swim up room options and less mosquitos. If you want a quieter room, avoid building 26 which is right across from the disco. Overall, it’s a beautiful, clean place to stay with friendly staff and great food.

    Nov 15, 2019
  • 5.0 star tripadvisor rating
    Nice resort, respectful staff,

    Beautiful resort, very clean, hardworking and very polite staff, nice restaurants with lots of different food. the only down point, is that they do not give the night show schedules for the whole week. they give it day by day. also bring mosquito repellent with you, there are a lot. other than that, it is a great resort, I highly recommend.

    Nov 15, 2019
  • 1.0 star tripadvisor rating
    WARNING! TIMESHARE SCAM!

    We were offered "free" activities to attend a 90-minute timeshare presentation. After more than 3 hours, we felt pressured into purchasing a "vacation club" account. We rescinded the contract within 5 business days via Certified Mail (per the contract requirements). We have yet to receive a refund despite following ALL of the rules outlined in the contract. The company's only response was to offer a "Trial" membership at the cost of over $4,000 BUT WE HAVE TO ATTEND ANOTHER PRESENTATION!!! El Cid made our honeymoon a complete disaster!

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    25th Anniversary

    My wife and I went to El Cid for our 25th anniversary and we have to say we had a great time. the staff was awesome but we have to give a special shout out to our concierge marcella we believe she went above and beyond to make sure our vacation and anniversary would be a memorable one. the night of our anniversary we went to dinner with family and friends when we were done they brought us out a anniversary cake But it doesn't stop there later that night we went back to our Room to find a bottle of champagne and hearts made out of towels and rose petals on our bed. I just want to say thank you marcella for doing that for us on our anniversary

    Nov 13, 2019
  • 4.0 star tripadvisor rating
    We continue to come back year after year

    We love the El Cid properties and have no regrets purchasing a timeshare with them. The staff is responsive and kind. Service is a top priority at this property. The grounds are impeccable and the buildings are well kept and clean. As a VIP timeshare owner, however, we have seen the Platinum service decline a bit. We were given rooms without a view except to the back of a bunch of trees. But we could hear the ocean. I suppose that counts for something. Having said that, our VIP status is supposed to allow requesting specific rooms. Our butlers were very attentive and asked daily if there was anything we needed. They were timely in picking us up for departure and setting up our hotel to airport arrangements as well as a taxi to go into Puerto Morelos. Here is my ONE complaint. The food was mediocre at best and was frequently cold. The pancakes at Il De France and at De Giulio were cold everyday. I was mostly disappointed in the Chiquillas. I wait for an entire year to get them and they were terrible. Sometimes cold. Sometimes with chicken. Sometimes with a strange smokey flavor added. I was so disappointed! We at mostly ate at Delores De Mercado. Lastly, we declined the timeshare update because of how badly we were treated in 2018. The woman who greeted us and attempted to schedule a meeting was overly pushy and told me to write a note as to why we would not be participating in an "update". It's never an update. It is always a push (shove) to get you to buy more points. This is my vacation and my choice. Why waste a timeshare salesperson's time? Going forward we will not be participating. Overall, El Cid is a spectacular experience. That is why we return year after year.

    Nov 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319