Hotel Overview

2019 Resort Added Values!
Extra Value: American breakfast daily per adult (valid 1/02-4/16; 4/21-12/19/19).

The quaint, ocean-view Hotel Irma is a boutique resort located in Zihuatanejo, Mexico, about eight miles northwest of Ixtapa-Zihuatanejo International Airport.

Perched on a cliff atop La Madera Beach overlooking a beautiful bay, this comfortable hotel provides a spa and wellness center, sunset bar, sun deck, a swim-up bar, and two swimming pools and beach club at Villa Mexicana. Take part in a variety of exciting watersports nearby including kayaking, diving, fishing, and surfing. Guests are encouraged to venture throughout the resort for a memorable ecotourism adventure. Selva de los Troncones and Playa Linda stand out among the ecological preservation areas, particularly the latter, where turtles and other reptiles nestle quietly. It is even possible to camp in some of these areas, spending the night beneath the stars as you exchange stories with friends or family around a crackling fire.

Only steps from the hotel lobby, Las Naranjas Restaurant will delight you with its delicious Mexican cuisine. Offering relaxing meals and an unforgettable experience, the chef will prepare the most original and sumptuous Mexican and international dinners that will ever touch your lips.

Enjoy a refreshing view of the town from your air-conditioned, ocean view room. Guests are provided with a dressing table and chair, private bathroom, luxurious bathroom amenities, soft towels, and exceptional room service.


Ixtapa/Zihuatanejo, Guerrero, Mexico - International (ZIH) : 5 miles

Property Information

Year Built: 1970
Last Renovation: 2006
Floors: 4
Total rooms: 74


Hotel Details


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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. -Maid Service $1.00 per room daily -Bellman $2.00 in and out per room The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory Gratuities are not included. Payable at passengers discretion.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 1:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:  This hotel cannot guarantee a spring-break-free environment.

General Information:  Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Service Charges:
Maid Service - Additional fees apply, payable to hotel directly.
Bellman - Additional fees apply, payable to hotel directly.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 528 reviews
  • 4.0 star tripadvisor rating
    Return stay

    Once again we found ourselves back at Hotel Irma, staff just as awesome and hotel very clean. Certainly we feel the lunch and dinner menu is limited and the chef needs to improve on their skills, more people would eat at the hotel if improvements were made. Breakfast is decent except but why store bought orange juice? Coffee is weak also.It is very difficult to book directly with Irma. I agree with the reviewer that the older heavy set woman at desk needs to imrove on her people skills. Please add more shade to the pool deck. We had some problems with loud partiers but called down and it was taken care of pretty quickly.

    Dec 23, 2019
  • 4.0 star tripadvisor rating
    Great Staff, great location, great value

    We stayed at Hotel Irma Dec 2 to Dec 14th. Check in was a breeze. We were up on the 6th floor so lots of steps but the view of the harbour was spectacular. Weather was a little hot to sit out on the balcony with the sun on you for most of the day. The area was very quiet . The beds were fairly firm (which I like). Hot water was a little inconsistent but with it being so hot the cold was plenty warm enough. 1 Bottle of water was given per day which meant we needed to hit the tienda regularly to make sure we had lots. We never did get a cooler for the room but it is my understanding that you can get them from the hotel and purchase ice for cold drinks. The wifi was sketchy at best. We knew that going in but it was still a little frustrating at times. Staff was really friendly and we took advantage of mucho happy hours! There were ots of restaurants nearby and taxis to La Ropa beach were 55 pesos. The pool was great, and at this time of year there was no fighting for spots (the well known "towel game"). I think overall given the location, cleanliness, view etc. this was great value for the price

    Dec 20, 2019
  • 5.0 star tripadvisor rating
    Great Place

    We had a room with an oceanfront view on the 6th floor and the view was fantastic. There are quite a number of stairs required to get to the 5th and 6th floors so it is not for the faint of heart. But, it’s a great workout and the view is spectacular. Also, from the pool and restaurant you are able to take in the great backdrop. The only recommendation I would provide in regards to the pool area would be to try and provide more shaded area. The pool area gets very toasty during the day and shaded spots can be limited at times. We only ate at the hotel for breakfast, but we throughly enjoyed it. Thought the service overall was very good. Very nice servers, front desk staff, and Yara of course was awesome. We recently got engaged and she decorated our room with flowers upon hearing the news. In addition, she was always asking how we were doing and was happy to help in any way she could. Amazing experience and value for money. We will definitely return. Thanks to all at Hotel Irma for making this stay a memorable one.

    Nov 28, 2019
  • 3.0 star tripadvisor rating
    Hotel Irma Has Room for Improvements

    There are so many things to like about Hotel Irma such as, the friendly staff, excellent breakfasts, clean rooms and pools, the amazing views and traditional architecture. It is small and feels authentic. Our suggestions to the owner is that even though the coffee is passable the restaurant should have a cappachino machine so that a lodger does not have to rent one for the room and buy packets of coffee. We noticed most guests go out for dinner because the food just doesn't measure up to local fare. The chef needs more training and the food needs to be a better quality. Even then we will return as we have for several years.

    Nov 17, 2019
  • 3.0 star tripadvisor rating
    Great Rates, Great Breakfast. Has some flaws.

    How can you complain about a hotel with that view overlooking the ocean and beach and all of Zihuatanejo? The pool is awesome. This is not America so the stairway to the beach requires serious caution and there are no safety rails where you might expect them. The room was clean and nice. TV requires some skill to turn on and get channels to English but it works if you know how. AC was good but the wifi was almost zero in the room #201. Works great in the restaurant and laundry room. Staff was all amazingly helpful with one exception. The one, heavy set, woman at the front desk is not nice. She seems to go out of her way to be as difficult as possible. I would go back for sure. Hopefully they can fix the wifi and fix the one employee.

    Oct 20, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319