Hotel Overview

2019 Resort Added Values!
Family: Two kids 12 and under Stay, Play, and Eat Free.

The beachfront Holiday Inn Resort, Montego Bay, Jamaica boasts fresh accommodations, conscientious staff and endless activities. With the all-inclusive vacation package, you can leave your worries at home. This family-friendly resort is conveniently located just five minutes from Sangster International Airport and 15 minutes from downtown Montego Bay.

Holiday Inn Resort, Montego Bay, Jamaica has some of the island's best chefs whipping up everything from frothy cappuccinos and spicy jerk to midnight snacks and kids' fare. Whether you choose to feast on a fusion of Jamaican-Caribbean specialties by the ocean's edge or pass the pasta in our terrace trattoria, you will certainly savor every bite.

Relax, rejuvenate, and unwind in the comfort of the unique Spa and Beauty Salon ideally located in the lush Garden Courtyard. Choose a Swedish or Aromatherapy massage, a smooth Body scrub with honey and ginger, a Caviar and Peel facial, or treat yourself at the Nail bar or full-service hair salon.

For active guests, watersports include snorkeling, pedal boats, kayaks, catamarans, and a lagoon shaped, free-form swimming pool with wheelchair accessibility. There is also an adults-only pool featuring a swim-up bar and whirlpool. On-site activities include a state-of-the-art fitness center with 24-hour room key access. The facility is equipped with Life cycles, stair steppers, treadmills, universal and free weights.

The KidSpree Vacation Club is open daily and completely Free! Open daily from 9am to 9pm, children between the ages of 6 months and 3 years are welcome in the Granny's Nursery, 4 to 7 years for the Adventurers, and 8 to 12 years for the Wonder Years. The kids' club is complete with an adjacent playground, jungle gyms and slides that are safely located in a fenced playground right on the beach. The older kids will enjoy the new state-of-the-art Game Room featuring a wide variety of indoor and outdoor activities. Some of those include Xbox36¨ (fee), pool tables, shuffleboards, volleyball, a basketball court, 9-hole miniature golf course, water fountain, and much more!

Location

Montego Bay - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 7 miles
Norman Manley (KIN) : 95 miles

Property Information

Year Built: 1971
Last Renovation: 2015
Accessible rooms: 7
Floors: 4
Suites: 27
Total rooms: 520

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Holiday Inn Resort Montego Bay is undergoing refurbishment work on Big Smaddy Bar (adult pool and swim-up bar). This bar will be temporarily closed and there will be drilling and hammering during the first week, thereafter, the work will be more mild. The work hours are 10am to 5pm. To ensure guests have minimum inconvenience, a temporary beach bar will be set up with increased bar servers on hand. Please note renovation dates and times are subject to change at any time without any notification.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 3568 reviews
  • 3.0 star tripadvisor rating
    Lovely beach and delicious food

    I will review in point form in order to make it a quick read. FOOD = No complains. Buffet was as good as a buffet can be. Plenty of vegetarian and even vegan options. Omelette station staff were on fire! Jamaican restaurant, seafood restaurant and Italian restaurant were all ace!!!! BEACH = Very clean, beautiful sand, gorgeous clear water and lots of little fish, barracuda, stingrays and crabs to see. POOLS = Clean and there is always lifeguards in duty. We did have to make a formal complaint about one of the lifeguards for making homophobic comments towards my wife and I, then had to explain to our 7 year old daughter what homophobia is. It was rather appalling that a staff member would be so unprofessional and rude to a kind family. Nothing was ever said to the straight couples literally making out in the pool, but we got a warning for cuddling on the side watching our daughter swim and were told that children didn’t need to see that. DISGUSTING! EVENING ENTERTAINMENT = It was very mediocre. Not at all the kind of evening entertainment you see in Cuba, Mexico or the Dominican. We were rather disappointed but we played Yahtzee and had fun anyway, lol. ROOMS = Very clean, comfortable beds and pillows. AC worked very well but was extremely loud. Bathroom was tiny but had a large clean shower (no bath). KIDS CLUB = I was appalled to say the least! The staff were completely useless, rude, refused to smile and made excuse after excuse as to why the kids could not be in the kids club. They clearly didn’t want to work so the kids club remained pretty much empty the week we were there. The adults vacationing on the resort came together to take turns watching each other’s kids. Perhaps they should hire new staff that like children. Overall, I would recommend this resort for people that don’t have a high enough budget to go to a place with better service. I do not recommend this resort for gay people or families.

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Best Holiday and Great Service

    The location is great and the overall property is wonderful. Great food selection, a world-class spa, beautiful white sandy beaches, entertainment is great and the suites are huge. Make sure to request building 7. The staff and management are friendly, excellent customer services, over 5 restaurants, and the food is great, I would definitely return as a guest and recommend it to my family and friends.

    Nov 12, 2019
  • 5.0 star tripadvisor rating
    Clean

    I like it! Very nice and clean hotel. I will come back again and i will choose the same hotel. Staff friendly, they helped me with everything i need it. I called in the night and they helped me with some extra towels

    Nov 12, 2019
  • 5.0 star tripadvisor rating
    Best Holiday Ever

    The only bad thing I can think of to say about this hotel is the lack of air conditioning. There are A/C units in the rooms and you can set them as low as 61F (16C) but they really don't get any lower than 25C or so. They're also very noisy and kept me awake at night. But that's literally the only thing I didn't like. Rooms: we booked a standard room with a partial sea view. We were on the top floor of building 2 and the view was only obscured with a few palm trees and the ice cream hut. It was beautiful. The room was spotlessly clean and had 2 Queen sized beds, a sofa, a desk and chair, plenty of drawer and hanger space, and a television. The bathroom was small but adequate with a bath and overhead shower. The water pressure was great! Food: the buffet was genuinely the best I've ever had at an all inclusive resort with a good mix of Jamaican and American foods. Breakfast was pretty much the same every day with cereals, bread, fresh fruit, yoghurt, and various cooked items. There was also smoked salmon, bagels, and an omelette station. There are 4 a la carte restaurants and we tried the Italian which was OK and the seafood place which was excellent. We paid a $29 surcharge for the premium menu and it was totally worth it. Facilities: there are 2 pools; one just for adults which has a swim-up bar that we really liked, and a huge main pool. There was a water sports hut where you could hire snorkels, kayaks and pedal boats free of charge. They've also got a gym and tennis and basketball courts but we didn't use them as who wants to exercise on holiday?? Staff: most of the staff were friendly and efficient. Shout out to Yvonne who works in the lobby bar. She always had a smile and remembered what our favourite drinks were. I had a massage from Tashana in the spa and it was great and she was lovely. I have to say I found Ms Hooper, the manager, to be extremely rude in our dealings with her. We had an issue with our key one day and went to guest services to sort it out. The lady behind the counter immediately tried to assist us but Ms Hooper was standing over her and told her, without addressing us at all, "tell them they need to go join the queue at reception." We'd just come out the pool and were soaking wet and wrapped in towels and the queue at reception was very long as a bus load of new arrivals were checking in. It ended up taking around 45 mins to get into our room as they kept resetting our key and sending us back upstairs before eventually figuring out that the battery in the lock needed changing. The entertainment team were amazing and really tried hard to engage the guests in the daily games and activities. Overall we had a fantastic ten days and the holiday Inn is amazing value for money. It's not a 5 star resort but you're not paying for a 5 star resort. It's clean, the food is nice, the drinks are good, the facilities are way above average and the water sports being included in the price is a really nice touch. The beach is beautiful and maintained to a high standard and there's a lovely cat who lives on it!

    Nov 12, 2019
  • 4.0 star tripadvisor rating
    Wonderful

    Had an amazing two weeks at this hotel! Is it five star? No!! Did you pay for five star ? No!!! Bargain for the price we paid! Rooms were ample clean ,tidy and nice bedding! Air con noisy didn’t bother us no more than having a fan on in summer! Buffett ample sometimes dry mostly average standard all inclusive Sea breeze restaurant too hot needs air con I was brought a fan when I complained Italian was just wonderful was hot on one visit as air con was broken it was even better the second visit when it was working! Snack bar lovely staff great ice cream and popcorn here Barefoot bar food was great and the bar staff were outstanding!! Ewan and Delano made our holiday! Give these staff a bonus! We will return because of them! Kids club my daughter loved it wanted in there all the time! And lastly the beach I will miss that view until I can return! Great job holiday inn

    Nov 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319