Hotel Overview

2019 Resort Added Values!
Honeymoon: Bottle of wine, fruit basket, and guaranteed room upgrade.

A beauty on Mexico's Gold Coast, Holiday Inn Resort Ixtapa All Inclusive presents one of Mexico's most enjoyable all-inclusive vacation experiences. Located just across the street from Ixtapa's shopping center, this deluxe resort offers well-appointed rooms with Mexican flair, from the red tile floors to the hammock on the balcony. Holiday Inn Resort Ixtapa's contemporary Mexican architecture lends an atmosphere of early Mexican colonialism and features Mexican colonial gardens and fountains throughout the resort.

Chiqui-Club offers non-stop fun for the youngest members of the family with age-appropriate games and educational activities, many with a Mexican theme. For the adults there are two lively theme parties every week. Or take an excursion to try your hand at deep-sea fishing. Enjoy the fitness center and work up a sweat in the steam room or sauna. Take in the live nightly entertainment and music right on the resort. Of course, if you're feeling adventurous, the best nightlife that Ixtapa has to offer is within walking distance.

Exquisite dining is available at the four restaurants. Enjoy a gourmet experience or dig in to some authentic Italian cuisine. If you just can't decide, there is always the buffet with an array of delicious choices to tempt your taste buds. It's all here and it's all included!


Ixtapa/Zihuatanejo, Guerrero, Mexico - International (ZIH) : 15 miles

Property Information

Year Built: 1978
Last Renovation: 2010
Accessible rooms: 2
Floors: 11
Total rooms: 420


Hotel Details

Onsite Dining

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 1:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 2176 reviews
  • 5.0 star tripadvisor rating
    Good vacation, can't complain

    We visited Ixtapa and stayed at the Holiday inn resort. The experience was great, the food was so-so but the accommodations were good. We had an issue with our a/c but the manager changed our rooms the next day and we were happy with that. The beach was clean. They definitely need more beach chairs, but if you get there early you'll find some. Overall, it's worth visiting and the experience was good.

    Aug 05, 2019
  • 5.0 star tripadvisor rating
    Family Vacations

    The road is wonderful for seen and all the trees, is exercising, the animators Uriel, Carlos, Cristopher and Hugo with a grateful deal, it was too great!! Every activity is enjoyable for do it with family. The restaurants’ food so delicius and smell uff

    Jul 13, 2019
  • 5.0 star tripadvisor rating
    Excellent experience

    I highly recommend this resort if you visit Ixtapa. I visited this resort with some friends and we really enjoy the experience. There’s always an activity in the hotel and we were always entertained. They have excellent food and very good wines and beverages. The rooms are very clean and spacious. The beach is wonderful and it is rewarded with the blue flag. This means it is one of the cleanest beaches in Mexico. The staff is very friendly and they were very helpful. I will not doubt to visit again holiday inn in my next visit to ixtapa. ¡Muchas gracias por la gran experiencia!

    Jul 11, 2019
  • 5.0 star tripadvisor rating
    Summer experience

    I highly recommend this resort, I came with some friends and it was amazing, friendly staff, room always tidy, good service everywhere, full with activities, cycling tour where you can see crocodiles and parrots to playa linda, beach volleyball, basketball and even dancing and shows From the room you are able to see the bay, which has a blue flag award (meaning one of the cleanest beaches in Mexico). In the kitchen lots of diferent types of food and even wines imported from Spain. I am 100% sure that I will visit again! If you are visiting Ixtapa Zihuatanejo Holiday Inn is a great place to stay!

    Jul 11, 2019
  • 1.0 star tripadvisor rating
    Adjust your expectations

    We just returned from our week long stay at the Holiday Inn Resort in Ixtapa. I will outline some of the events that occurred during our stay. I want to start by saying that not everything was bad. The staff was amazing and always helpful and kind. But was this hotel worth 50,000 points or more than $200 per night? Absolutely not. And there is a perfectly good explanation for that. Because we were the only people in the whole resort that paid nearly that much. When we arrived, it became obvious that this was not what we paid for. The person at the front desk told us that there were about 1,000 people staying at the hotel. We watched as entire buses of people arrived and some people even arriving in the back of pickup trucks. There were many female guests that swam in their bra's and tee shirts, more than one mother was breastfeeding next to the pool, and a naked baby boy was enjoying the sun. After speaking with some other guests (my wife is a native from Mexico), we found out that the resort was using travel agents in the surrounding cities to fill the hotel to capacity. The guests we spoke to paid between 1,500 and 1,800 pesos per night for a room (which is about $75 to $90 USD). This explains everything. If I would have paid $75 per night for my whole family to visit this all-inclusive, then my expectations would have been adjusted. I spoke to a friend of mine who recently visited the resort (both of us are IHG Spire members, so we've stayed at a lot of Holiday Inn brand resorts). His experience was totally different. I guess we just picked a very unlucky week where the resort chose to offer steep local discounts, creating an atmosphere that felt like a public pool with an open bar. For what my friends and I paid online, this is completely unacceptable. For the same price/points (or even less), we've stayed at the Intercontinental in Cozumel and the Holiday Inn Resorts in both Los Cabos and Montego Bay. This resort doesn't hold a candle to those other hotels and it feels like I was robbed, paying 2 to 3 times more than every other person in the resort. I've attached some photos that include: One of the many buses that dropped off guests. Tons of arriving guests and their luggage. A family of 4 arriving in the back of a little pickup truck. The "quiet pool" overrun with people. The pool bar, which was the only bar open at this time. No children are supposed to be permitted beyond the red buoys. How many kids do you see? This is not all of the pictures or videos, which also include water not working in our room multiple times and a malfunctioning elevator that only opened 1 inch, then had to be pulled apart to get out (and two women weren't strong enough to pull it open, I had to free us).

    Jul 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519