Family: Kids 18 and under Stay Free.
Discover a Big Island hotel like no other - Hilton Waikoloa Village. A destination in itself, this impressive property is nestled within 62 oceanfront acres, offering breathtaking tropical gardens and abundant wildlife. Explore this waterfront resort by sleek air-conditioned trams or mahogany canal boat rides. Or take a leisurely stroll along flagstone walkways flanked by Polynesian and Asian artwork.
The comfortable rooms and elegant suites are spread among three architecturally unique towers. The beautiful grounds and scenery of this resort can be enjoyed from the private lanai of every room. The exceptional Big Island, Hawaii accommodations make up 1,240 guest rooms and suites, featuring art treasures and antiques, with furnishings that are refined yet relaxed. Delight in experiencing the Spirit of Aloha in a beautiful oceanfront setting.
Discover the pure enjoyment of the water at this impressive Waikoloa beach resort. Offering a choice of swimming pools in truly distinctive environments, this resort provides perfect recreational opportunities. The unique salt-water lagoon is set along a soft, white-sand beach, the ideal setting for undeniable relaxation, featuring an array of water sports. Take pleasure in the pools and beach, and enjoy the only interactive dolphin program on the island. Delight in all this exceptional Kohala Coast hotel has to offer, a brilliant destination for making memories to last a lifetime.
A culinary adventure awaits you at Hilton Waikoloa Village, offering the best Waikoloa restaurants. Discover an abundance of dining options ranging from savory island inspired dishes to exotic Japanese delicacies. Savor favorites like perfect grilled steaks and the freshest island seafood. Our charming Waikoloa Hawaii restaurants offer outdoor dining with casual fare to please all tastes.
Experience award-winning dining, world-class shopping, and an extensive array of activities ranging from tennis, and the only interactive dolphin program on the island. Delight in all this exceptional Kohala Coast hotel has to offer for even the most discriminating traveler.
Immerse yourself in island culture and tradition at Hilton Waikoloa Village - a truly inspired destination, offering an authentic Hawaiian experience in an unforgettable oceanfront setting.
General Policies & Fine Print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Local calls and 800 access calls
- Internet Access/Wi-Fi Access in guest rooms and all public areas
- In-Room PlayStation 3 Console with unlimited movies and games
- Daily cultural activities including Lei Making, Hula, and Ukulele Lessons
- 20% discount on Lagoon Beach Toys (non-motorized)
- Keiki Pool Activities & Scavenger Hunt-Schedule listed on the back of Resort Activities Guide
- Fitness or Yoga Class at the Kohala Spa; One class per person, per day from the existing fitness schedule. Space is limited and reservations are recommended.
- Pool Toy inflation at Kona Pool and Lagoon Beach recreation desks. Inflatable pool toys will be available for purchase or guests may bring their own.
- Big Island Bird Talk with resident wildlife specialist. Daily at 10AM in the Main Lobby. The talk will last approximately 30 minutes and reservations are not required.
- Complimentary Photo Session and receive ONE (1) 4”x 8” photo. To schedule session, please visit the Resort Photography Desk located in the Main Lobby, next to Kona Tap Room
The above list may not be comprehensive. Mandatory hotel-imposed charges may not include tax and are subject to change. The hotel can provide current charge and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 9640 reviews
Best luxury resort experience!
rooms (palace tower)- Pros: suites with living room are huge with multiple balconies and views! Cons: regular rooms are sad, dark, beat up and run down. Luckily we switched to the large suite after the first night! Grounds- Pros: the most visually beautiful luxury resort I have ever stayed at. Palace tower is so grand and well, palatial! Plus Beautiful exotic birds along the way! Cons: yes it’s a bout a 5 min walk to the other areas but it’s such a beautiful walk that you will enjoy it! we skipped taking the tram most of the time because the morning walk to the car was so enjoyable! Pools- Pros: one pool you can see the ocean as you swim. The other has a slide and waterfall and is a tropical paradise. Volleyball net, perfect temperature. Cons: couldn’t find an open lounge chair but we were there at peak season. Activities- Pros: plenary of onsite activities to get you into the aloha spirit! Check the calendar for the daily activities! The dolphin experience is once in a lifetime but even if yogi don’t book it you can still just walk up to the dolphins and watch them play for free! Get the photo package if you do the encounter! The lagoon is as pretty as it looks and you will see turtles swimming with you! Cons: most of the calendar activities book up in advance make sure you reserve them ahead of time if you want a chance to do them. Food: Pros: the buffet was worth doing for the 360 floor to ceiling windows with breathtaking views. The lagoon restaurant sits next to the ocean so we played in the water as we waited for our food to arrive. Nui restaurant was delicious and the waitress Taylor was such a sweetheart! Cons: don’t go to the outdoor restaurants during the hottest part of the day. They need misters and fans or it’s unbearable to sit outside. The food is overpriced. The People: Pros: the guests are all respectful, lovely families. No annoying drunk people. Cons: Rude staff (aside from the guy that checked us in and Sara at dolphin quest and Taylor at Nui) the people who work there are just plain rude and seem to be very inconvenienced by the guests. We’re really nice and great tippers but we all noticed how unhelpful and rude the people who work there are to us and to other guests. They don’t smile and they don’t help and they take from the joy of this beautiful place.
Have been coming here since our honeymoon 17 years ago! This place is very special to us. This year we were upgraded to Makai tower. Unlimited access to Spa was so relaxing. KPC restaurant is amazingly delicious! I will have to try to find an excuse to come back sooner lol
Just a fantastic experience overall
Overall we had a fantastic vacation that we will remember forever. High quality hotel, beautiful beaches, great service, very nice pools, dolphin experience on site (my wife and two kids). We highly recommend the hotel and the island and will be back for sure. The only sore spot for me was to chose the self parking, which was way off of the hotel entrance and finding a parking spot near the entrance was almost impossible. As such, each night after I parked the car and walked back to the hotel, I would remind myself that next time I would get the valet parking for sure. :)
Wonderful place to stay for the whole family!
We had a great trip - the location, pools, lagoon and amenities were wonderful. The Makai Tower was great for access to the lagoon, dolphins, and pool. The service was outstanding as well. We will be back soon.
This resort is managed like a budget airline & review your credit card bill for sneaky charges after you checked out!
First, this resort is designed to nick and dime customers like a budget airline. They charge you resort fee and parking on top your room rate. Breakfast for child is $20. Knowing this sneaky practice, I booked an ocean view room with stay and park rate. At both check in and check out, I was told by front desk that I only to paid for valet upcharges. In my final bill provided by Front Desk, I was not charged parking. However when I got home, I noticed that there was an extra charge on my credit card in addition to my final bill amount. Upon further review, Hilton Waikoloa billed me parking for my entire stay even though it's already part of room rate. So always review your credit card and take any necessary action against the hotel to prevent fraudulent charges. If you really want to come here, the resort has three towers as many reviewers have indicated. In term of room, your experience can varies depending on the rooms. Both train and boats are slow and crowded. It's better to just walk. Main pool is located by Lagoon tower. However, the pool at times can feel very crowded. Ocean tower is at other end of lagoon tower but has a small pool attached. Palace is between Lagoon and Ocean. Lagoon is kind surrounded by 3 towers. Big Island buffet is only restaurant option for breakfast for all three towers. It's crazy that there is only one person to check in. The line can get very long stretching all the way up to the stair entrance at rush hour with all the guests from three towers. The place feels like a giant college cafeteria. It's better to skip this overpriced breakfast or go early to get rip off without waiting.