Hotel Overview

Step into paradise at the all-inclusive Hilton Puerto Vallarta Resort. This stunning beachfront resort offers magnificent views of the mountains and Banderas Bay. Shopping, the airport, and the excitement of downtown are just minutes away.

Enjoy the convenience of an all-inclusive experience offered by Hilton Puerto Vallarta Resort. Included are breakfast, lunch, and dinner daily (buffet and a la carte); snacks at the pool area; 24-hour room service; limitless domestic and international beverages, including house wine (by the glass); an in-room mini-bar restocked daily; daytime activities; fabulous recreational amenities; live nightly entertainment; and more.

Hilton Puerto Vallarta Resort offers something for every member of the family with activities ranging from Spanish lessons to cooking shows to a friendly competition of beach volleyball or kayaking in Banderas Bay. Take a dip in the stunning infinity-edge pool overlooking the beach and the Pacific Ocean, work out at the well-equipped fitness center, or unwind at Ki Spa. This family-friendly resort offers children their own escape at the kid's club, featuring indoor and outdoor activities and games. Hilton Puerto Vallarta Resort offers seven restaurants and bars, a snack-bar, and a deli cafe.

All 259 rooms and suites are designed with modern decor and private balconies. Guest rooms feature WiFi access, spacious bathrooms, and signature Serenity beds for your comfort.

Revel in an adults-only getaway at The Hacienda at Hilton, the newest section of Hilton Puerto Vallarta Resort! Complete with 192 beautifully designed junior suites, you can enjoy gorgeous views of Banderas Bay, luxurious beachfront accommodations, and amenities that include two swimming pools, three restaurants, a deli, two bars, a library, and access to the facilities in the ocean section of the resort! You will also be within close proximity to downtown Puerto Vallarta, so you can enjoy the shops, restaurants, and entertainment throughout the area!


Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 5 miles North

Property Information

Year Built: 2012
Total rooms and suites: 259


Hotel Details

Onsite Dining

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3910 reviews
  • 3.0 star tripadvisor rating
    Below Hilton Hotel Quality

    This hotel has some cleanliness issues. Every restaurant has flies and bugs on the food and table. A/C is very weak everywhere. The formal dine in restaurants are decent except that Fogo restaurant. Meat quality was low and meat servers were rude and slow. We sat there for 2 hours and no food was served. After we complained, they gave us a plate of dried up jerky. We were there for more than 3 hours and finally gave up. We left a message to talk to the manager and never got a response. Mexican restaurant was awesome though. Food was outstanding and service was great. French restaurant was good too but not very clean. Ants walking on the table cloth. This hotel needs some updating. The shower design was so bad that there was a big gap underneath the shower. So, water splash everywhere with every shower. Overall, this hotel is ok if the price was a little lower. It's definitely not the regular high price Hilton hotel quality.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Wedding Package

    My wife and I got married at this resort this past March. We used some photos to help the staff understand what we were looking for and they did a great job. Ricardo Perez, our wedding coordinator, made sure we had everything we needed and was a pleasure to work with. He was even able to ask the resort next door to pause their music for a few minutes so my wife and I could enjoy our first dance. We are very happy we chose to have our wedding here.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Gorgeous views and impeccable service!

    We thoroughly enjoyed our 18th anniversary trip to this all inclusive getaway. La Hacienda was a beautiful and serene haven for adults only. The food was great and everyone was so friendly. We stayed in a spacious 2 floor junior suite with our own private jacuzzi. Wear water shoes,the beach is full of shells. And be ready for the local vendors strolling the beach all day long. Vallartas Adventures does great water tours,the pier is just a 7 minute walk. Insect repellant a must!

    Aug 09, 2019
  • 4.0 star tripadvisor rating
    Overall, it was a wonderful getaway with really friendly people! We will be back.

    My wife and I spent a long weekend on the La Hacienda side (Adults Only) of the hotel. To begin with, the staff was amazing! All local and all really friendly people. I’ve been to several all inclusive resorts and although the staff are friendly, it all seemed a little forced. Not here! They were mostly local people and were all friendly. Each and everyone you could tell they loved their city and would share with you. I can’t say it enough, supper friendly staff. The food was really good, we didn’t get to all the restaurants but the ones we did hit we liked. The buffet were just that, buffet. You get want you expect. The drinks are a little water down, but as they are unlimited, who cares. Beer in cars isn’t water down. The rooms are spacious and come with a well stocked bar. Ask or leave a note and they will customize what they stock in the bar. We got upgraded to a top floor with a outdoor tub and jacuzzi. We didn’t fill that until the last night and then found out the jets didn’t work or we were too stupid to figure out how to turn then on, other than pushing the button on the side. But that didn’t change our view of the hotel. We were also to go to the Hilton (Family) side of the resort. That is where the beach is. There are a lot of local vendors walking up an down the beach. They are friendly and not pushy at all. A simple, No Gracious, and they would walk away. Talked a little more to a few of them and they were, again friendly. Selling glass, hats, covers, foot massages, hair beading (they did a few girls on the beach). If you like something, haggle a little. It’s not hard and they are not aggressive at all. Overall, it was a wonderful getaway with really friendly people! We will be back.

    Aug 08, 2019
  • 3.0 star tripadvisor rating
    Average stay

    We didn't face any major issues, but the quality of service and food in the restaurants could be better. It seems that they are short of staff, as sometimes there was no one attending on the pool or beach area. Also in the restaurants the service was slow and we ended having 2 hours dinners with huge gaps of no food in between.

    Aug 07, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519