Hotel Overview

Step into paradise at the all-inclusive Hilton Puerto Vallarta Resort. This stunning beachfront resort offers magnificent views of the mountains and Banderas Bay. Shopping, the airport, and the excitement of downtown are just minutes away.

Enjoy the convenience of an all-inclusive experience offered by Hilton Puerto Vallarta Resort. Included are breakfast, lunch, and dinner daily (buffet and a la carte); snacks at the pool area; 24-hour room service; limitless domestic and international beverages, including house wine (by the glass); an in-room mini-bar restocked daily; daytime activities; fabulous recreational amenities; live nightly entertainment; and more.

Hilton Puerto Vallarta Resort offers something for every member of the family with activities ranging from Spanish lessons to cooking shows to a friendly competition of beach volleyball or kayaking in Banderas Bay. Take a dip in the stunning infinity-edge pool overlooking the beach and the Pacific Ocean, work out at the well-equipped fitness center, or unwind at Ki Spa. This family-friendly resort offers children their own escape at the kid's club, featuring indoor and outdoor activities and games. Hilton Puerto Vallarta Resort offers seven restaurants and bars, a snack-bar, and a deli cafe.

All 259 rooms and suites are designed with modern decor and private balconies. Guest rooms feature WiFi access, spacious bathrooms, and signature Serenity beds for your comfort.

Revel in an adults-only getaway at The Hacienda at Hilton, the newest section of Hilton Puerto Vallarta Resort! Complete with 192 beautifully designed junior suites, you can enjoy gorgeous views of Banderas Bay, luxurious beachfront accommodations, and amenities that include two swimming pools, three restaurants, a deli, two bars, a library, and access to the facilities in the ocean section of the resort! You will also be within close proximity to downtown Puerto Vallarta, so you can enjoy the shops, restaurants, and entertainment throughout the area!


Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 5 miles North

Property Information

Year Built: 2012
Total rooms and suites: 259


Hotel Details

Onsite Dining

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3842 reviews
  • 3.0 star tripadvisor rating
    Not a 4 star

    This hotel could use an update. We had prepaid a stay for a family of 2 adults and 1 11-year-old child. But when we tried to check in we were told we had to pay an extra $390 for the child even though we had a receipt the showed 2 adults and 1 11-year-old child. The lady at the from the desk was no help and was rude because we questioned the extra charge for the child. It is even unnerving to arrive in a foreign country and a hotel and be told you cannot check in until you pay an extra $390 dollars. I will not stay at another Hilton hotel as this has left a very bad taste for these properties.

    Jun 17, 2019
  • 2.0 star tripadvisor rating
    Worst resort experience ever!

    Hilton's name should be removed from this place. Definitely not the Hilton experience we were accustomed to.... Arrived and was not impressed, then had to be moved to another room due to moths/ants in the room. Tried to offer me a room less than what I had booked. Stayed in a temporary room until the next morning. I had to go to front desk to followup on the room the next day - no addtl accomodations given or offered and we are DIAMOND members; Food was horrible the entire stay. Drinks were watered down. Property overall is not clean and staff seems to be limited! Oh, the birds run the property... they swoop in and get food off the buffet plates and spoons and appear to be invisible to the staff! I lost weight on this trip b/c I could barely eat anything! This was our 10 year anniversary trip and it was an epic FAIL, ..... except for the spa experience- Karen & Vanessa did a fantastic job, were very professional and kind.

    Jun 17, 2019
  • 5.0 star tripadvisor rating
    Puerto Vallarta Birthday 2019

    Me and my cousins stayed at the adults only all-inclusive Hilton Hacienda, the staff was great the food was good, the rooms were nice..I enjoyed myself and when I go back I'll definitely stay there again..the young front desk guy was a delight!!!

    Jun 16, 2019
  • 5.0 star tripadvisor rating

    Leonardo was an asset to your hotel.He was E XTREMELY helpful.I had an AMAZING TIME!!!I only wished all the restaurants were open and food menus were larger selections. Drinks and bartenders were very friendly and did their jobs well

    Jun 11, 2019
  • 4.0 star tripadvisor rating
    Great hotel at a good price

    Very nice hotel. Very short/easy ride from the airport. The hotel is very large and we stayed at the location most of our trip and did not feel like we missed out. Food was very good, especially breakfast. The themed restaurants (Brazilian, Italian, Mexican) were satisfactory but not overly impressive. The buffet was actually better to us both. The main hotel was noticeably dated but due to a water issue we were moved to the Hacienda 2 days into our stay and it was much nicer. Great hotel, good food, and excellent pool and service. Would go again.

    Jun 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519