Hotel Overview

Join us here to experience the extraordinary magic and allure of Hilton Orlando Buena Vista Palace – an incomparable showplace in the heart of Walt Disney World®, providing the perfect place to make memories to last a lifetime.  Soaring 27 stories above the world's favorite destination, Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort raises the bar for exceptional quality and service in this sunny locale. Feel the magic the moment you arrive. We are located on 27 beautifully landscaped acres in Lake Buena Vista, Florida; across the street from Downtown Disney®, featuring the Marketplace and Downtown Disney's West Side.  Take a refreshing dip in one of three outdoor pools. Schedule a soothing treatment at our full-service Spa and Salon. Experience the thrill of world-famous Downtown Disney, with its vibrant shops, delicious restaurants, and exhilarating nightlife. Just 25 minutes from downtown Orlando and the Orlando International Airport (MCO), we are the perfect destination for business or leisure travelers. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting.

Property Information

Year Built: 2014
Floors: 27
Total rooms: 1014

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum self-parking fee of $10.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $20.00 + tax per day, $24.00 + tax overnight. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum self-parking fee of $22.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $30.00 + tax per day. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee:
Hotel Mandatory hotel imposed resort fee inclusions:
o Guest Room High Speed Internet Access
o 1-800/local calls
o DVDNow rentals
o Disney Parks Transportation
o Daily Sun-care product
o Float Lagoon Access
o 10% off Food and Beverage (excludes Citrus28 and room service)
o $5.00 off any single attraction ticket sold at the Concierge desk

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 6538 reviews
  • 5.0 star tripadvisor rating
    Great Stay With Super Helpful Staff

    Rooms are nice sufficiently roomy and well kept. Bathroom showers had good pressure and nice hot water. Everything was clean and modern. Breakfast was varied and had a nice selection of hot food items for diamond members. The standard was there, bagels, scrambled eggs, potatoes, sausage, bacon and additional rotating hot food item. On site restaurant had a good variety of southern dishes, and the portions were quite generous for the price. Where the hotel really shined was the staff. Daisy at the front desk went the extra mile to help all the rooms get colocated in the same location when the Hilton app let me down. Mineta at breakfast was amazing, and my wife and daughter asked to sit at her section every day.

    Dec 10, 2019
  • 5.0 star tripadvisor rating
    Great hotel to blend business with vacation!

    I stayed here for work but brought my family with me as we wanted to be within walking distance of Disney Springs and are Hilton Diamond members. I am so happy we chose this hotel! The lazy river was wonderful, the breakfast each morning was the best I have ever had (available for purchase except to certain tiers of Hilton honors members). The Diamond breakfast is the reason I am choosing to return here for my family vacation this upcoming weekend. The granola on their breakfast bar specifically is incredible! Service was excellent from all team members, and the rooms are well-appointed. We had a great view of the Disney fireworks, but are trying to stay in an island suite for our next stay as we have our two year old with us. We loved our stay here and will choose this Hilton every time we are in Orlando!

    Dec 10, 2019
  • 5.0 star tripadvisor rating
    Disney family vacation

    I loved this hotel. We traveled in December. The heated pools were a hit with my little guys. Convenient location. Easy transportation to and from disney parks. Quick walk to Disney springs. I will stay here again!

    Dec 10, 2019
  • 3.0 star tripadvisor rating
    1 night stay

    Was able to check in early staying in the island village. One bedroom unit. Close to the main pool. A short walk back to the main building for restuarant and bus to disney. Nothing for service in the island village building. Great location to Disney springs.

    Dec 08, 2019
  • 4.0 star tripadvisor rating
    Business trip - nice hotel

    Was just here for a national sales meeting. The hotel is situated really close to Disney Springs with shuttles to the main Disney parks. As I was there for the meeting, I didn’t get to enjoy any of the facilities but the food was great for each of the meetings and people were very helpful when asking for help in our various rooms. The hotel room itself is outdated but clean and comfortable. The people at the front desk were very helpful and genuinely nice to deal with - Timm - and made you feel welcome. I have been to Disney with my family before and stayed at Disney resorts on Disney property - which has lots of benefits - but I do recommend this one as it is in such close proximity and great value.

    Dec 08, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319