Hotel Overview

2019 Resort Added Values
Honeymoon: Room upgrade (based on availability), bottle of sparkling wine, fruit plate, room with king bed, one romantic dinner for two (reservations required; minimum 4 night stay).

An adults-only vacation experience awaits you! Hideaway at Royalton Riviera Cancun is a blissful escape for singles, couples, and friends looking for an out-of-this-world getaway. This All-In Luxury® resort offers outstanding accommodations and amenities that will make you feel like absolute royalty.

Go for a swim in one of eight pools or relax on the beach. Diamond Club members can even enjoy two exclusive pools and beach access! Non-motorized watersports and nightly activities are also available for your enjoyment.

When it comes to pampering yourself, The Royal Spa offers a variety of luxurious treatments for the face and body, as well as massages and spa rituals. Melt away tension and allow The Royal Spa to revive your mind, body, and soul!

If your idea of relaxation involves getting fit, then you'll love the available fitness center, complete with certified trainers who want you to be the best version of yourself! With a variety of classes, including Aqua-Fit, Pilates, and Boot Camp, you're bound to feel fit and fabulous!

Sit down for a meal at one of 10 restaurants, each with their own distinct flavors. Whether you're in the mood for Japanese, Italian, Mediterranean, or Tex-Mex, there is something on the menu to please your palate. Treat yourself to a juicy steak, enjoy a delicious seafood dinner, or peruse the International Buffet and indulge in several different delicacies. After your meal, have a refreshing cocktail at one of 16 bars.

Don't want to leave your room? 24-hour room service makes it possible to enjoy the resort's delicious food without ever having to step foot in a restaurant.

Location

Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property Information

Total rooms and suites: 343

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 12869 reviews
  • 5.0 star tripadvisor rating
    Amazing hotel, just one BUT

    We stayed at the royalton riviera from the 30th of May until June 9th. As you walk in the resort is really impressive. Its pretty big but you soon get used to the sorroubdings The main buffet is very varied so it's up to you to try different foods or end up eating chicken and chips for your whole holidays! There are many restaurants as well, Italian, Mexican, tex mex, Indian... We specially enjoyed the sushi /tepanyaki one. We upgraded to diamond club although we didn't really use the diamond pool or beach area. One of the main reasons we booked it was to be able to book the restaurants in the morning. The butlers are on the ball and they ask you and remind you to make bookings whenever they see you. Last thing we wanted to do on holidays was having to rush or queue for a a table, specially having a tired and hungry 4 year old. We stayed in a junior luxury suit,amazing walk in shower, jacuzzi and a great big bed. There are activities for every age group or you can just chill and enjoy the many cocktails they have. The night shows were very varied and quality. We were very impressed by them. The big BUT is the sargassum/sea weed. In fairness it's not the hotel's fault and they are doing their best to keep the beach clean but it's a lost battle at the moment. So if you're big beach people I would avoid the Caribbean right now(unless you research very well and you're 10000% sure that the beach is OK) Sand is still OK so kids can play with it though. If that doesn't bother you too much this is a fantastic hotel and a great destination. Rent a car and visit playa del carmen, tulum ruins, chichen itza(a longer drive), xel ha and xcaret. We didn't have time for these last 2 but they look a lot of fun. Last thing to mention is the hotel staff. Rosa and efren in the restaurant, cris and gustavo the butlers, Jeanette in the animation team, Carlos in the sushi restaurant the guys a the pool bar.. Truly 5 stars!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Best Vacation Ever

    We fell in love with the Royalton. The staff was amazing. There are staff members everywhere and they are very eager to help in any way they can. The entertainment was phenomenal! The nightly shows were beyond our expectations. There are also a lot of daily activities in the main pool area. A foam party, pool volleyball, cooking lesson, etc. The food was mostly great. So many options. We loved the hibachi grill at Zen, but we all felt a little sick later that evening and a small portion of the next day. DEFINITELY splurge a little and opt for the Diamond Club option. It’s worth it! There is a very nice kids area with kids entertainment and it’s very family friendly. However, they also have a great adults only section, the main section and also a Diamond Club section. It’s really perfect for everyone. The Royalton has a great set up on the beach, but unfortunately the seaweed is pretty heavy and the beach in nearly deserted. You don’t really even notice though because the resort has so much to offer. We had the best vacation we’ve ever had. We will definitely be going back.

    Jun 19, 2019
  • 4.0 star tripadvisor rating
    Polite service and good quality.

    We went with my wife for 1 week to this nice hotel. Since you get to the lobby all are friendly people, the girls that help you to get to your reception until the helpful lady, Jandi Galeana our concierge, that give us information about the hotel and the different excursions they have in the area. We only spend the days at the hotel, we just want to relax and spend time together. Jandi helped us to the an incredible romantic dinner, I want to surprise my wife and she helped me to reserve all. I like the hotel is simple but you have a lot to do. The food is excellent in every restaurant. You have to made reservations in a few only. I really recommend Royalton to everyone!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    I love Royalton!

    Since we get to the hotel all was amazing, the ladies at the welcome hall they were so nice and sweet. We get a beautiful room, with the view to the family pool. The lady that gave us the information about the hotel, tours and everything was lovely,Jandi from Travelsmart. She helped us to get really nice prices for our tours. The food at the restaurants was nice, we love the grill, was our favorite. The pools and the activities with the entertainment teams helped us with the kids. So, our holiday were perfect! Regards from Alberta, Canada.

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    BEST Vacation

    My husband and I went on our honeymoon here and LOVED it! Gabby, Alexx, and Alfredo were wonderful and accommodating. I would highly recommend! Very relaxing, calming, and much needed vacation for both of us.

    Jun 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519