Hotel Overview

2019 Resort Added Values
Golf: Up to two rounds of golf per person, per stay (green fee mandatory & extra charge, restrictions apply).
Free Weddings: Receive the Haven in Love Wedding Package complimentary when booking the minimum required room category for a minimum 7 nights. Restrictions apply. See
Honeymoon: One romantic Champagne breakfast in bed, special turndown service the night upon arrival, one romantic 3-course dinner, honeymoon cocktail reception, farewell gift (reservations required; minimum 4 night stay in select room categories, subject to availability).

Haven Riviera Cancun is a resort as unique as you! Located on a beautiful beachfront, this adults-only paradise boasts elegance, exclusivity, and glamour and is perfect for weddings, honeymoons, and other romantic escapes. This gorgeous resort is also a member of the Preferred Hotels & Resorts L.V.X. Collection, an independent hotel brand which features only the most luxurious properties, all with outstanding accommodations and personalized service.

Everything you could ever want is right at your fingertips at Haven Riviera Cancun, including 24-hour food and beverages, daily activities, nightly entertainment, complimentary WiFi, and more! Indulge yourself as you sample gourmet cuisine, enjoy non-motorized watersports, and lounge on the beach, all to your heart's content!

With three pools and two swim-up bars, it's easy to grab a drink without ever leaving the water. An oversized whirlpool is also available! Whether you're taking a dip or sprawling out on the beach, you'll love the included beach concierge and pool service you receive. After all, you deserve to feel like royalty!

Feel like indulging? Head over to MySenses Spa (fee) at Haven Riviera Cancun and revel in 15,700 square feet of tranquility. Your well-being is important, and this amazing spa knows how to cater to your every whim with massages, facials, and beauty treatments.

Fine dining awaits! Whether you're looking for traditional Mexican cuisine, fancy a Mediterranean dish, or prefer Asian specialties, several restaurants offer what you're craving. Stop at one of on-site bars and lounges afterwards for an artfully crafted cocktail and get the night started right!


Puerto Morelos - Beach
Cancun International Airport (CUN) : 8 miles

Property Information

Last Renovation: 2018
Floors: 4
Suites: 333


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory Traditional Spring Break Student Groups are not allowed

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Non-Smoking Policy - Haven Riviera Cancun is a 100% smoke-free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces. Any guest found to be smoking in a guest room will be charged a deep cleaning fee of $200 per day.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319