2019 Exceptional Values
Extra Value: Receive up to an $1800 Resort Credit (booking dates, travel dates, duration, room category, and usage restrictions apply).
Honeymoon: Bottle of sparkling wine, honeymoon dinner, in-room breakfast, and hydro spa tub experience (restrictions apply).
Located on the beautiful beaches of Bahia de Banderas, Hard Rock Hotel Vallarta takes everything to extremes: incredible views of the Pacific, modern amenities, and attentive service all infused with the spirit of rock n roll. Hard Rock Hotel Vallarta is a luxury, all-inclusive resort 20 minutes from the excitement of Nuevo Vallarta. With a gorgeous beachfront setting and a fusion of traditional and modern design, the Hard Rock Hotel Vallarta is the essence of coastal luxury and tranquility.
Edging the jaw-dropping sand beaches of Vallarta, a charming Colonial fishing village, and the Sierra Madre Mountains; this Nuevo Vallarta resort is the place to play and enjoy an incredible golf course, deep-sea fishing, scuba diving, snorkeling, sailing, horseback riding, and shopping. Dive into the clear blue waters of the bay and relax on the idyllic white sand beach. Enjoy activities from kayaking to beach volleyball for the ultimate family vacation or honeymoon in paradise.
Indulge your senses with tantalizing world cuisines made with fresh, exotic ingredients and bold flavors. Hard Rock Hotel Vallarta offers six distinctive restaurants with sumptuous international cuisines, including Italian, Asian, Mexican, Brazilian, and more fused flavors for a Riviera Nayarit dining adventure that feeds your soul. Enjoy refreshing drinks, light fare, music, and entertainment at ultra-cool bars and lounges that will leave you wanting a culinary encore.
Relax and rejuvenate in decadent, modern rooms and suites designed with original art, and spectacular views of Banderas Bay. Boasting an idyllic beachfront ambiance, Hard Rock Hotel Vallarta's accommodations feature jaw-dropping suites and modern vacation amenities, including WiFi, a hydro spa tub, 32" flat-screen, Sony alarm clocks with mp3 connections, and all-day room service. Enjoy breathtaking ocean and resort views from your private balcony.
Rejuvenate your body and soul with holistic spa rituals at Rock Spa®. Relax by two sparkling tropical pools, soak in the bubbling hot tubs and get energized in the Body Rock® fitness center. When night falls over Hard Rock Hotel Vallarta, the entertainment heats up with live music, concerts, entertainment, and parties that put you in the mood for anything!
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 5982 reviews
Love All, Serve All
This is the second Hard Rock Hotel I’ve stayed in and I must admit, I am so impressed with this one! The hotel is a little far from the Centro (downtown) but it has a very nice, posh location and a wonderful beach. It is also located across a big hospital which, for me, is a plus in case there is an emergency (who knows!). As you enter the registration area, you will see a giant mural of music album covers by different rock stars. Looking closely, a 3D picture of Carlos Santana and an Eagle with a snake by it’s feet representing Mexico will surface. At the other side of the wall, a beautiful wall metal art made of musical instruments. What a genius! Then I proceeded to the elevator to my designated floor. The elevator smells so good and had good music. When I got out of the elevator, I readily noticed a sweet scent. I looked around and didn’t find any deodorizer, automatic air freshener, perfumed vaporizer or anything that will emit this nice fragrance. Nada! It’s clean! Looks very clean! It’s really, really clean! Believe me and my nose. I’ve traveled a lot and booked in so many hotels already. Some have the smell of cigarettes, some have the musty smell but Hard Rock Vallarta smell gloriously good. I proceeded to my room and immediately noticed the shiny, lightly colored tiled floor. I don’t like dark tiles on the floor because I don’t know if it is clean or not. As the scent of cleanliness lingers on, I’ve noted the room is well organized and meticulously cared for by the housekeeping person. The shower area and toilet is well kept as well. Even the toilet paper smells so good! Not just that particular one but all toilet papers smell so good! It was like it was kept in a storage full of potpourri! The only thing I don’t like in the toilet, and I hope Hard Rock Hotel management look at this, is the toilet flush. It is so hard to push the button, you need both of your thumb to flush it. The downside of this is people with arthritis on their fingers or hand will have a hard time doing it. It will be a struggle for them. The hotel is full of amenities: 2 adult swimming pools, 1 child pool, 1 warm and jacuzzi, gym, salon, spa, 5 major restaurants like The Market (International Buffet), Ipanema (Brazilian buffet), Zen (Oriental cuisine), Frida (Mexican cuisine), Ciao (Italian cuisine), Pizzeto (snack bar), and Cafetto (snack bar). It caters to whatever your appetite craves for. There is also the 24hrs room service which you can avail if you get hungry during dark hours. Hard Rock all inclusive package includes all food you can eat, beverages (sodas, beer, tequilas, wine and liquors in the mini bar in your room and on the house list), use of amenities, entertainments, and excursions. With unlimited credits Hard Rock provides you as part of the all inclusive package, you only have to pay 25% of the total cost of excursions and extra services you are purchasing for processing fee. Hard Rock Vallarta - excellent in service and hospitality, number one in entertainment, staff are very friendly, always smiling and accommodating. It is a dream place to make your dreams to come true. Special mention to staff who excelled in their services: Registration- Laura Housekeeping - Aracely, Rosario Cafetto - Alejandra The Market Buffet - Fernando (Motley Crue) and Selena (Rihanna) Vacation Planner - Iza Rock Spa - Eriberto Rodríguez and Alma These people are instrumental in making my experience wonderful and these people are the beautiful faces of Hard Rock Hotel Vallarta! 😊
The second time didn't disappoint!
My partner and I returned to the Hard Rock Vallarta for a wedding and once again, we had a great experience, due (again) to the amazing staff. Big shout out to Esméralda "Esme" at The Market! Wished we had her at the beach serving us like in October! They were able to get us into our room early so we could freshen up and change for the wedding that was the same day as check-in. Our room had great views of the ocean, a comfy bed, and spacious bathroom. Couldn't ask for more out of the room! While we weren't involved in the planning of the wedding, the execution of the wedding was great. Beautiful setting and the staff were everywhere ready to help in any way during the reception. Tons of fun! We also had a fun post-reception dance party in one of the bars and the DJ kept playing music for us well past his "last song". Amenities were great and our entire group had a great time together at the restaurants, beach, pools, and bars. Only complaint was that we didn't have the friendly and attentive Esméralda "Esme" serving us at the beach like last time. But were so happy to see her at The Market and she was just as friendly and attentive there.
The best vacation ever! Jorge is the best bartender -a true maestro! Our trip wouldn’t have been the same without him! Jorge makes his own simple syrups and has amazing concoctions, you tell him what you like, he makes for you a drink that’s out of this world!
Great entertainment & food
We travelled with another couple, no kids. Overall, this hotel was really fun and exceeded expectations with the quality of the food. The service unfortunately was not as expected. Pools are OK, but I wish they would make the pool with the bar, adults only. There were some unsupervised kids (aged 7-10) at the bar pool splashing and jumping, splashing pool water into our drinks. There is a kids pool next to the "bar pool" yet kids would come to the other pools. So, if you are traveling without kids, keep that in mind. Rooms: AMAZING bed, amazing pillows, great size room with minibar stock up daily, alcohol bottles in the room to make drinks. Shower had great water pressure, and ample for two people. Room cleaning staff came daily and left chocolates in the evening. Pools: There are three pools. The kids pool is next to a pool with a swim up bar (main pool) those two are connected, with a little bridge in between the two of them, but you can swim from and to the other under the bridge. The third pool is the most "chill" pool where we found the older adults relaxing. The third pool is the only one that is separated from the other two. The pool with swim up bar is super fun, they bring pool parties & entertainment staff during the afternoons. BUT, kids are allowed in that pool and some would splash, and play around the swim up bar. Our drinks were constantly changed because pool water would be splashed into our drinks. Service: Honestly, was very disappointed with the service when we arrived. We arrived via UBER (yes! available from the airport to any hotel, around $6USD one way). As we got out of the car, the door man did not help us with our luggage. He looked at us up and down, asked if we had a reservation. After we said yes, he literally just followed us to the front desk, not caring if I was struggling to carry my luggage up the stairs. And then waited until the front desk agent said hi. Then he asked her: "Do they have a reservation?" and until she said, Yes, the door man left. The front desk agent "Giselle" was not very warm or even smiled. She seemed to not like her job very much, and just went through the motions. There was literally no one behind us, no people except another couple at check in. I asked about the restaurants and bars, and she just said "here is a brochure where you will find the information." Gave us the key, and sent us our way. Later on I had to ask other staff to guide us to find a restaurant open for lunch, and the location. Besides these two instances, the waiters and waitresses were the ones that work the hardest and are the nicest. We always provided a tip after each meal or after being served drinks. Food: The quality of food exceeded expectations! the breakfast at The Market was wonderful. The best restaurant for dinner was the Asian restaurant, sushi, tappanyaki style grill, citrus drinks, just plain delicious and awesome. The Italian restaurant, we arrived late around 10:00pm and the server was just rushing us, telling us to order everything even dessert at once, because they were about to close and the staff didn't want to miss their bus. (totally understandable) but they should just say the restaurant stops taking people in at 9:30pm. The waiter literally cleaned everything even before we were done, never refilled drinks, and just paced around our table. So, needless to say we didn't enjoy the dinner and left half of our plates. But the menu looked great, just arrive early! Overall, good quality for the price. SERVICE NEEDS TO IMPROVE.
Wonderful smaller resort. Staff is very friendly and willing to help with all your needs and wishes. Fortunate that we had sun every day ending in amazing sunsets. Beach went on forever, clean all along the shore. Mike (bellhop)was there to help with our luggage. Very friendly. Great chats with him. Shout out to our Butlers, Gerardo, Uri, Miguel, Alan. Mostly dealt with Gerardo and Miguel. They made our trip perfect! At check in we met Alfredo and he continued to make a point of saying hello by name whenever he saw us. Every morning we had breakfast in The Market. Lalo took excellent care of us. Knew exactly what we wanted when we sat down. Excellent service. Luna from Ipanema was more than willing to make us Mexican coffee. Great food and service. Marty was our cabana server. Always there ready to get our drinks. We had a wonderful room with fantastic views. We did take the canal tour and the city tour. Enjoyed both. Can’t wait to return.