Hotel Overview

Fronting an expansive stretch of white-sand beach, families, golf-lovers, honeymooners and destination wedding parties alike are treated to rock star amenities including 11 refreshing pools featuring swim-up bars and water slides; luxurious spa treatments; an 18-hole, Jack Nicklaus-designed golf course; a Las Vegas-style casino; a wide variety of dining options including 9 dining venues and various bars. 24-hour room service is also available; Plush accommodations complete with incredible vistas, a double hydro spa tub and the exclusive Sleep Like a Rock beddings®. True to Hard Rock form, the resort also boasts an extensive collection of signature rock memorabilia from both international and local artists, while couples looking to tie the knot in style will enjoy dream come true wedding services including indoor and outdoor ceremony and reception locations and a professional team of culinary and event planning experts. Distinctive and unique, this polished haven is an oasis for sunshine and fun.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 18 miles

Property Information

Year Built: 2009
Accessible rooms: 14
Floors: 3
Total rooms: 1775

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Rock Star Suite cancellation policy for any bookings travelling over (22 Dec 18 - 20 Dec 20): Cancellations received within 30 to 15 days of arrival for stays between 1 - 3 nights will be charged a penalty of 3 nights of the total hotel cost. For stays for 4 nights and over there will be a 90% penalty charge of the total hotel cost. Cancellations received within 14 days of arrival will be charged 100% of the total hotel cost.
Advisory Christmas hotel cancellation policy (except where the Rock Star Suite cancellation policy applies) for any bookings travelling over (26 Dec 19 - 31 Dec 19): Cancellations received within 45 days of arrival will be charged 100% of the total hotel cost.
Advisory Hotel cancellation policy (except where the Rock Star Suite cancellation policy applies) for any bookings travelling over (13 Feb 20 - 17 Feb 20): Cancellations received within 30 to 15 days of arrival for stays between 1 - 2 nights will be charged a penalty of 2 nights of the total hotel cost. For stays for 3 nights and over there will be a 90% penalty charge of the total hotel cost. Cancellations received within 14 days of arrival will be charged 100% of the total hotel cost.
Advisory Hotel cancellation policy (except where the Rock Star Suite cancellation policy applies) for any bookings travelling over (8 Apr 20 - 11 Apr 20): Cancellations received within 30 to 15 days of arrival for stays between 1 - 2 nights will be charged a penalty of 2 nights of the total hotel cost. For stays for 3 nights and over there will be a 90% penalty charge of the total hotel cost. Cancellations received within 14 days of arrival will be charged 100% of the total hotel cost.
Advisory Hard Rock Hotel & Casino Punta Cana has recently advised an update to the future waterpark addition. The location of this project is near the tennis court area and secluded in the back corner of the resort. This area is blocked off and does affect guests' experience or restrict access to any existing areas of the property. Work hours are limited to 8am to 6pm daily. Please note that renovation dates and times are subject to change at any time without prior notification.
Advisory Hard Rock Punta has announced that Market Restaurant will be closed for remodeling. Zen and Ciao restaurants remain open for breakfast and several other restaurants remain open for lunch and dinner on their regular schedules. Please note renovation dates are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy: 

This hotel cannot guarantee a spring break-free environment.


Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information:

Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 31261 reviews
  • 4.0 star tripadvisor rating
    8 outta 10

    stayed in the rock royalty area and jesus was the best in going beyond all expectations for my wife in assisting her with my 50th surprise birthday...overall the food was disappointing, but, the beaches and the drink service and the cleanliness was incredible...oh yes, and ulysses the concierge was great too

    Dec 05, 2019
  • 5.0 star tripadvisor rating
    Fun and relaxing

    My husband and I brought another couple to enjoy a week at the beautiful resort. We were greeted by our enthusiastic favourite butler, Isaias, and later introduced to his friendly and capable partner Benny. What a treat these two are! They provide prompt service for all of our requests for reservations and to answer any question we have of the resort. We appreciate them very much. Two of us enjoyed the well maintained golf course twice. It is a Jack Nicklaus course with a fair amount of sand traps but fairways wide enough to get you coming back! Of course we made use of the beautiful and relaxing spa. This is always a must for me when I visit HR. We also enjoyed the Member’s pool, Sax pool and Lazy River. Having different outdoor menus of quick lunch eateries at each pool is a nice bonus. The management does need to equip the bike reservation station with proper tools and an air pump. It’s a fun thing to ride around the property but unfortunately the bikes need to be maintained better. The young man lending the bikes did his very best but had to go get a wrench and couldn’t pump up flat tires. The mini golf provided lots of entertainment. It was very well maintained and was a fun course. Did we lose balls in the various water traps? Yup! But there were always ball relievers handy. The husbands enjoyed watching a couple of games on a big screen in the Sports Book at the rear of the casino. We played lots of cards in the various venues hosting music in the main lobby area. Two different ladies played electric violin on different nights, for example , were excellent and very talented. Overall it’s the people who really make the difference. The entire staff at the resort are friendly and try their hardest to make your vacation truly wonderful. Thanks again for letting us thoroughly enjoy another week in Paradise. See you in January!

    Dec 04, 2019
  • 5.0 star tripadvisor rating
    This resort was more than we expected

    We traveled to the Hard Rock Hotel & Casino Punta Cana for a destination wedding. We LOVED this resort! It's huge, with something for everyone. Although there were many people staying, nothing seemed overly crowded, service was on point, and we enjoyed it immensely. Room service, the trams, the food and drinks, poolside service, the restaurants...All were wonderful. The check-in process was slow and seemed to take forever, but once you complete that it's all amazing.

    Dec 04, 2019
  • 5.0 star tripadvisor rating
    Ipanema restaurant

    Our server Elvido at the Ipanema restaurant was awesome. He was very friendly and took care of all our needs. It was nice to have a great experience every morning. The weather was beautiful and we all had a great time.

    Dec 04, 2019
  • 4.0 star tripadvisor rating
    great time, great value, very safe

    This is our 4th visit to the hotel. It is a very hip, fun and safe environment. food is great and the drinks are delicious with top shelf liquor. Two trips with young kids and two with adults. Always a great time!

    Dec 03, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319