Hotel Overview

2019 Resort Added Values
Honeymoon: Fruit basket and a bottle of sparkling wine, honeymoon decor and amenity, suite category upgrade (subject to availability), and a romantic dinner for two on the suite's terrace (Minimum 3 night stay).

Spend an unforgettable vacation enjoying the secluded, natural beauty of Mexico. Nestled between the white sands of Playa del Carmen and set in over 80-acres of protected mangroves, jungle, and cenotes, Grand Velas All Suites & Spa Resort is the ultimate all-inclusive resort. Grand Velas All Suites & Spa Resort offers you the best of the Riviera Maya, with over 1,000 feet of exclusive beach. Delight in the luxurious white sand and clear turquoise waters of the Caribbean. The attentive staff will make sure you are continuously provided with refreshing beverages, gourmet snacks, fresh towels, and cooling shade. Enjoy relaxation as you lounge by the ocean and submerge in the crystalline waters of the Caribbean Sea at this amazing resort.

Grand Velas All Suites & Spa Resort offers a variety of activities and entertainment for family members of every age and every interest. All-inclusive indulgences include poolside and beach waiter service, daily sports and activities programs, yoga, Pilates and tai chi classes, and more. A supervised kids club provides a variety of fun daily activities to keep the kids entertained.

Surrender to blissful rejuvenation at the world-class spa. Surrounded by the lush jungle, the spa is a tranquil escape featuring 40 private spa suites and a menu of treatments inspired by the ancient healing practices of Mexico and distinct world cultures.

From the delights of traditional cuisine to new takes on French dishes and Asian fusion specialties, eight gourmet restaurants offer an adventure for your taste buds, along with family favorites such as gourmet pizzas. Grand Velas All Suites & Spa Resort also provides the luxury of 24-hour in-suite dining, snack bars, poolside bars, and trendy lounges featuring nightly entertainment.

Each of the 539 spacious suites at Grand Velas All Suites & Spa Resort is elegantly decorated with upscale furnishings complemented by native artwork and feature deluxe bath amenities, plush bedding, flat screen televisions, personalized butler services, and terraces with stunning views.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2008
Accessible rooms: 6
Floors: 4
Suites: 539

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Guests requesting connecting suites will be charged $75 per 2 suites, per night, collected by the hotel at check in. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 star tripadvisor rating Based on 4302 reviews
  • 5.0 star tripadvisor rating
    What an unforgettable experience!

    The hotel is fantastic! Service is absolutely perfect! Hotel staff is friendly and incredible receptive to attending guests needs. Food is absolutely delicious, very upscale, very tasteful. Hotel room is clean and big, amenities all over the place. Roberto our concierge has been the perfect host, helped us with everything we needed. I already had the opportunity to visit this hotel for a Corporative event before and now I returned with my family. What an unforgettable experience.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Family Vacation

    We had a great time. The hotel and staff was excellent. Very accommodating. Everything was all inclusive which meant we never had to worry about 'excess charges'. Their pools / pool bars are excellent. Gym excellent. The beach was somewhat small but adequate.Constant seaweed despite crews operating around the clock to keep it to a minimum. Lots of activities to choose from. Always felt safe with staff everywhere. Would definitely go back.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Awesome

    Great trip for the whole family. Kids really enjoyed the pool and the kids clubs. They have a club for younger kids and older kids. The food was good especially for an all inclusive resort. Rooms were amazing.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Another Excellent stay at the GV

    This hotel is excellent - anyone thinking of going book it! The hotel grounds are pristine, food superb at the all the a la cartes - Sen Lin was our favourite this time - de-lish. Azul great for breakfast and lunch - not so much for dinner though - no buffet for dinner this stay, but I know and understand that the hotel was less busy when we stayed, so no real issue. My only criticism on this trip was a small handful of waiters (and I stress only a small handful) in Azul were not as friendly as the others, particularly at breakfast/ lunch time BUT this NO WAY interfered with the holiday. In general, though AZUL staff were great and attentive Talking of staff, some very special mentions and huge praise for these 3 legends. - The lovely Amy Alcala - thanks for organising the private beach BBQ- keep in touch - The man himself Santiago Marin - thanks for doing everything for us and for making us laugh all the time - Gerardo Bordoli - Great bloke, friendly always keeping an eye out for us. These 3 people are an asset to your business. Keep hold of these guys Finally, how could I forget the Pool Side team - Alex, Tayde, Israel, Luis - fantastic service again and a real asset to the business, friendly and genuinely nice people. The highlight of our holiday were the special 'catch of the day' events - it was unreal, fish caught and brought straight to the beach by a local fisherman team, crowds taking photos of the selection of fish, then weighed by the GV team, fisherman paid and then a big team of top chefs and other workers start the work, gutting, marinating and then straight onto the BBQ’s whilst a traditional Mexican band play music - What a fantastic experience. Food was amazing - I thank you all for that See you again GV Ben

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Relaxing getaway

    My husband and I took our teenage daughters with us. The food and service were amazing. The resort is very clean and comfortable. The staff were helpful and friendly. Highly recommend the sailboat snorkel trip. Well worth it if you like snorkeling. We saw lots of fish and a stingray. Thank you for a lovely vacation.

    Aug 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519