Hotel Overview

Complemented by natural surroundings of fascinating beauty, this impressive resort is located along a pristine white sand beach in Playa del Carmen and offers an unforgettable 24-hour all-inclusive vacation experience. The resort offers 672 well-appointed junior suites.

Fine dining is plentiful at Grand Sunset Princess All Suites Resort & Spa. Seven a la carte restaurants feature Mexican, Italian, Asian, seafood, and more, along with two plentiful buffets.

Perfect your swing with a game of tennis, or work out in the fully equipped fitness center. Enjoy the included non-motorized watersports or partake in the daily activities poolside. There are 12 pools including eight main pools and four kids' pools. Kids also have their very own mini-club, and the teen club provides fun from 4pm until 11pm.

The sports bar is open 24 hours, plus nine bars perfect for mingling with fellow vacationers. Entertainment is never in short supply! For adults looking to dance into the night, the disco serves domestic and international drinks into the early hours of the morning.

Location

Beach
Cancun International Airport (CUN) : 31 miles

Property Information

Total rooms: 676

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Students & Spring Breakers will not be accepted at any of the Princess Hotels at any season of the year (January 1st to December 31st).
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The Municipal Government will be charging to all guests an Environmental Sanitation Tax of a minimum $32.57 Mexico Pesos (approx. $1.77 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 13131 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Getaway

    I stayed in the Platinum on the Grand Riviera Princess side. The room was very spacious, comfortable bed, private balcony. Great service and very friendly staff - especially Ady, Celsa, and Salvador. Tennis lessons were a great addition with an excellent instructor, Jose Alfredo.

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Winter Sun

    Grand Riviera Princess Hotel is very dated and nothing like the TUI photos. Roof leaks everywhere when raining, and generally very tired looking. Layout, facilities, and especially staff, are very good. Plenty of pools and sun beds. Restaurants generally pretty good particularly Italian and international. Overall a very nice hotel, just really in need of a major refresh.

    Nov 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Had a great time here, big shout out to staff members "ADY & CELSA" for making our holiday by the Platinum pool area so memorabl

    We stayed here for our 2 week stay, we had a problem with our room when we arrived but we where moved to a much nicer room by a great customer service team which their names slip my mine but the young ladies name started with A and was extremely helpful. We spend most of our time at the Platinum pool with the Fantastic... ❤️🍸 ADY & CELSA 🍹❤️ .... both ANGELS 😇 with a great sense of humour and attention for detail second to none. All the Staff at the resort where fantastic and couldn't do enough for us. The Entertainment at the shows where really really good very professional and the costumes lighting and sound was great, food very good, drink strong unless you ask for less alcohol, wildlife fantastic I could watch them all day. We would recommend staying here just pick the right configuration for your accommodation (regular,swim up, Platinum stay, villa stay or family club, we stayed at regular deluxe with a Platinum area upgrade which was great as we wouldn't have met ADY & CELSA whom both definitely made our holiday xx thank you LADIES xxx

    Nov 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely brilliant!

    We had the very best vacation here. The whole place is very well kept. The food and drink was fantastic. What makes or breaks a holiday experience is the staff. If you are fortunate enough to meet Rubicell your vacation will be guaranteed to be absolutely brilliant! He was so thoughtful and attentive. Muchos gracious amigo!

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful but watch out for the Coatis! They will take your things

    The resort is beautiful but it is in serious need of upgrades. We had a terrible water leak from the AC and we had to change rooms as well as family who were next to us, their room was moldy . It took a very long time to get that arranged. The furniture in rooms is old and tired.

    Nov 24, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.