Hotel Overview

2019 Exceptional Values
Honeymoon: Fruit basket with bottle of champagne, 15% off on massages, a $400 resort coupon per room, and room upgrade (subject to availability).
Family: First child 12 & under Stays, Plays & Eats Free (valid 8/18-12/23/19).

The Grand Palladium White Sand Resort & Spa is located in the village of Akumal on the coast of Riviera Maya, offering amazing views of the Caribbean along a long beach of fine white sand built in perfect harmony with the environment. Enjoy a 24-hour all-inclusive vacation, Palladium style, with numerous activities throughout the day and fantastic shows at night. Guests also have full use of the facilities and restaurants at neighboring Grand Palladium Colonial and Grand Palladium Kantenah Resort & Spa.

Rooms have been decorated and equipped with top-notch amenities and exclusive attention to detail. Perfect for larger families, junior suites accommodate up to two adults and three children.

The resort has five delicious a la carte themed restaurants (Brazilian, Italian, Asian and Grill/Barbecue, and Spanish), two buffet-style restaurants with show cooking, and access to many more at the other hotels in the complex. Plus, you'll never go thirsty, with seven bars including swim-up (21 bars around the complex) serving up national and international premium drinks!

The Baby Club (for children between 1 and 3), the Mini Club (4 -12), and Black & White Junior's Club (13+), are just some of the splendid entertainment options offered so kids can interact with other children their own ages and from other parts of the world. While the kids are being entertained, relax at the spa or work out in the fitness center. In addition to offering exclusive and personalized services (fee), the Zentropia Palladium Spa & Wellness Center also features a gymnasium with modern exercise equipment.

Refresh and sunbathe at the incredible pool areas, and participate in a daily program of sports and entertainment activities on the beach and at the pool-and don't miss the shows, live music, and games every night at the theater. Compete in PlayStation, pool, table tennis, sand castle, treasure hunt, and karaoke tournaments. For nature lovers, there is a crocodile habitat with an exhibition of their feeding. This beautiful mega resort is truly eco-friendly. Resort staff leads vacationers in daily eco-tours.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Silver Certification from Green Globe and has been awarded the prestigious Gold Travelife Award for environmental commitment. The resort is MARTI and Green Plant Certified, and is also a member of the Rainforest Alliance Environmental Program.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 54 miles

Property Information

Year Built: 2005
Floors: 3
Total rooms and suites: 264

{{title}}

Hotel Details

Onsite Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 3657 reviews
  • 5.0 star tripadvisor rating
    Wyndham: Convenient, Affordable,& Friendly

    I thoroughly enjoyed my stay at the Grand Palladium White Sand Resort and Spa. The accommodations were excellent, the staff was most helpful, and the food was delicious. I would not hesitate to recommend this resort to anyone wishing to have the strip of a lifetime.

    Jun 03, 2019
  • 3.0 star tripadvisor rating
    Pre Wedding Honeymoon

    Overall it was satisfactory for the value. The rooms were not great but sufficed. The amenities were there but not the best. The food will fill you but maybe not always what you expect. Overall for a quick last minute couples getaway with some family and friends it was a good time that didn’t break the bank.

    Jun 01, 2019
  • 4.0 star tripadvisor rating
    Nice place

    We stayed here as a couple in May 2019, the hotel is very nice although it is a fair way from anywhere, the nearest town, Playa del Carmen is a £20 taxi ride away, so you are a bit restricted. For a hotel with spa, swimming facilities it is great, the restaurants are excellent, with my wife being Coeliac they were great with her gluten intolerance, as a disabled person, I found it to be okay if you want to ride around on the buggies all the time but, the White Sands is not as disabled friendly as the other two apalladium hotels on the complex, theColonial, and the Kentonagh, I was surprised to be allocated the White Sands. I think the most disappointing thing was the continuous badgering to join the travel club, and to go to the spa, at extra charge, I would liken it to the way Tenerife was with time share, you just don’t expect it in a five star hotel. Overall it was a nice holiday but we wouldn’t go back.

    May 30, 2019
  • 4.0 star tripadvisor rating
    Fabulous vacation

    We spent 10 days at White Sands and took in 7 of the al la cart restaurants, the3 buffets a variety of swim pools and had a wonderful vacation experience from day 1 !!! The quality of food at the restaurants was top notch. Most staff were very friendly and helpful.

    May 30, 2019
  • 5.0 star tripadvisor rating
    Pools and Entertainment

    The white sand pools are amazing with a fun staff and energetic energy. We took advantage of the pool side event "bar tending lessons" with Glen, Miriana, and Johnothan. These were some of our favorite staff members and they made our pool day extra fun.

    May 29, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919