Hotel Overview

2019 Resort Added Values 

Honeymoon: Free room upgrade if available, fruit basket with bottle of champagne, 15% discount on massages, and a resort credit coupon of $400 per room. 

Family: First child 12 & under Stays, Plays, & Eats Free (valid 8/18-12/23/19). 

The 24-hour all-inclusive Grand Palladium Vallarta Resort & Spa is located in a paradisiacal haven known as Punta Mita, a mini-peninsula at the southwest point of Riviera Nayarit. The resort is surrounded by lush vegetation in front of a private beach with fine white sand bathed by the crystalline waters of the Pacific Ocean. 

420 rooms are well-appointed and include balconies or terraces. Ocean-view rooms and junior suites are also available. 

Guests who opt for the Family Section can enjoy an exclusive suite area, private lobby, restaurant, bar, lounge, and entertainment area. Additional amenities include a heated pool with a reserved beach area and waiter service, family host concierge, priority restaurant reservations, special turndown service for children, 24-hour room service, personalized mini-bar, VIK welcome kit for kids, free entrance to all wet areas of the spa (adults-only), and more! 

The resort has four delicious à la carte themed restaurants (Mexican, Asian, Grill Steak House and Mediterranean cuisines) and two buffet-style restaurants. Enjoy thematic open-air dinners at night with enticing entrees like Spanish paella and succulent barbecue, and a great selection of drinks available at any of the seven bars. 

The Baby Club (for children between 1 and 3) and the Palladium Mini Club (for children between 4 and 12) are just some of the splendid entertainment options we offer so kids can enjoy themselves and interact with other children their own age and from other parts of the world. 

Zentrophia Palladium Spa & Wellness offers a unique opportunity to unwind and relax with a complete wellness experience. In addition to offering exclusive and personalized services (fee), it also features a gymnasium with modern facilities. Spend your days snorkeling in Banderas Bay, sunbathing at any of the four pools, or golfing at an internationally-known course in the area. Breathtaking landscapes, ample gardens, delicious dining, fun facilities, a relaxing spa. Live nightly shows and top-notch services are yours. All-Inclusive, Palladium Style! 

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds an EarthCheck Award, as well as Bronze Certification from Green Globe.


Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property Information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The hotel will be renovating the Xtra Time Sports Bar. There will not be any major disruption to guests since the area will be closed off. All services normally offered in the Sports Bar will be offered in a different outlet. Food service will be offered in El Dorado restaurant & all sport events, pool tables etc. will be offered at the discotheque. Work will be done Monday-Saturday from 9am-7pm. Please note renovation dates & times are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 6187 reviews
  • 5.0 star tripadvisor rating
    Above and Beyond Service

    Our Grand Palladium Vallarta Resort Spa review. My wife, I and friends spent 10 days at the Grand Palladium in June. On the second day of our vacation my wife broke her foot. So the next 10 days she spent in a wheelchair and boot splint. The resorts costumer service is five stars they went beyond to make sure that ours needs we're taking care of. We would like to thank Eddie for all his help from the first day with our bags to the times he help push the wheelchair to get my wife to the buffet and back to our room. Omar in customer relations was great. He help make arrangements to get us the medical care we needed and also got us a wheelchair to use during our stay. He also made special arrangements to get us to and from the specialty restaurants. This place has a great room service. We did not need to go out to eat when we did not feel like it. Thanks to security in helping getting us around the pool area and to the spa personal that call security to get the wheelchair to get us to the lobby. We will go back and do a redo-vacation.

    Aug 13, 2019
  • 4.0 star tripadvisor rating
    Relaxing stay at Grand Palladium

    Overall the the Grand Palladium was a fantastic resort. It is located on a beautiful beach away from the hustle and bustle of the city, there are areas for adults sit back and enjoy peace and quiet, they cater to food allergies and the food is quite tasty, and the staff was very friendly. It met my needs for a relaxing vacation to read, spend time with friends, swim, enjoy the activities offered by the resort and soak up the sunshine. I would like to also take the time to mention they special allergy cards they provide at check in to guests with dietary requirements. I am celiac and it is always a concern travelling if I am going to be able to find something to eat or if I will get sick, but they were very accommodating at this resort. I was advised to make reservations for dinner at the a la carte restaurants so they could 'prepare for my arrival', and I did this with Julian Duenas at the concierge. It only took a day for him to remember me and my friends, and he definitely would go the extra mile! Another person who really stood out was Darcy at the buffet. The second I would walk into the restaurant he would ask me what I would like to eat and have the chef make something special for me whether it was pasta or pizza for lunch or pancakes for breakfast. It really made the vacation enjoyable. I would recommend if you have an allergy to make a connection like this because some staff, like Darcy and Julian, were more receptive that others. My friends and I spent a majority of our time at the adult pool. It has a beautiful view, was quite and Omar was always kindly checking on us and offering us drinks which was lovely. Another great place to get drinks in the Hemingway bar, and one of the bartenders, Ismail was a gem! He is quite a mixologist if you get him to make you one of his creations! The only drawbacks of the resort were that not all of the a la carte restaurants were inside which doesn't make for the most pleasant eating experience. Also, there wasn't any kind of dresser in the room for clothes storage - it would have been nice to be able to unpack our bags. Maybe a more deluxe room has this, I'm not sure. In terms of pools, the main pool gets very noisy - and be prepared to get splashed (hence why we stayed at the adult pool). The ocean is also quite rocky, I actually fell getting out of the water and cut my ankle on the rocks, so maybe bring water shoes if you want to spend a lot of time in the ocean. All in all I would return! It was a memorable trip! Thanks Grand Palladium!

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Great experience overall

    it is an amazing outdoor feeling staying here. love the service and the food. the only thing we did not like was the wifi inside our room did not really work in that area. The food was great and another thing was the bathroom was kind of outdated when it came to the ceilings.

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Great Resort!!!

    Beautiful resort , 4th time staying there and always excited to go back. Great location , food is excellent, service is top notch! It is about a 40 minute drive there but well worth it, going in and out of the resort is easy and you can even take public bus into town.

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Great hotel, superb staff

    Stayed July/August for 14 nights. Ok, checking in was a little chaotic. Reception wasn’t really big enough to cope, but admittedly Thursday is a very busy day at GPV for guest arrivals and departures. Reception staff and bell boys were amazing though throughout a very busy time. It was also very hot inside reception, maybe a couple of fans would have been a good addition. Rooms were ready a little late, but we went for a spot of lunch at El Bosque so all was well. Bags were already at our room when we got our keys. This is probably the only (slightly) negative aspect of our fortnight stay !! Room was spacious, massive double bed in our room, and two reasonably sized singles in the other room. Spotlessly clean, and cleaned every day by the wonderful Mariana. Good a/c. Well stocked mini bar was a welcome addition (this was restocked daily). Nice sized bathroom. Shower had a consistent temperature most of the time also - showers in these type of hotels blow literally hot and cold in my experience, but this one was excellent. We were on the ground floor - patio had enough room for two chairs and a small table onto a well manicured garden with pool and sea views. Location: approx 50-60 mins by taxi from Puerto Vallarta downtown. The price of this journey is 550 - 600 pesos (£24 - £26) which is quite reasonable for a one hour taxi. Didn’t try the local bus. If guests wish to venture out a bit, they should budget for taxis. There are always taxis available - just ask the bellboy at reception, and remember to agree the price with the driver before setting off. The hotel itself is set on the beach. Be aware that you will walk quite a bit and there are some steps (as per other reviews ) - this didn’t bother us though. Amenities: Main pool - busy at times,very clean and well looked after. Getting sunloungers in the pool area wasn’t a problem as I tend to be an early riser on holiday, but I can understand frustration at times with some inconsiderate folk putting the towels down early and not using the beds ( prob the same at every other hotel, not the hotel managements fault. ) We did see some security towards the end of our stay who were policing the sunbed situation and did see some towels removed 😄. Entertainment round and in the pool was pretty much standard fare ( aquagym, water polo, yoga etc. ) but the entertainment staff were never pushy, always polite, and really really nice people. Bar staff around the pool were brilliant ( more of that later ). The live music early afternoon by all of the musicians was superb also. Infinity adults only pool very nice, set on a cliff top overlooking the beach and ocean. Excellent bar here too. Restaurants: El Bosque ( buffet ) breakfast lunch and dinner. Sometimes had to queue (no more than 5 mins even at the busiest breakfast time ) - absolutely spoiled for choice for any meal of the day. Food quality excellent. The ladies who booked you into El Bosque did a marvellous job here, always polite, made sure you used hand sanitiser ( great touch this ! ) I am really sorry I can’t remember your names, I’d really like to give a special mention to you all. The servers in El Bosque were all wonderful too Bamboo oriental. Excellent choice, sushi really good. Service great Portofino Italian - probably the busiest of the show restaurants. Really nice food here too. Service great again. El dorado steak house. Steaks are wonderful, rather large, cooked to order. Service excellent. The only downside was that it could get very hot in here as it was in the open so no a/c which is understandable. Could get busy in here also, but GPV pulled it out of the bag again by setting up a mini bar outside the restaurant whilst you waited to be taken to your table! Adelito mexican restaurant: bit of a trek to get here as it is by the infinity pool. Really authentic setting and authentic Mexican menu (not what you get at Chiquitos !! ) The freshly made guacamole at your table was a superb start to the meal. Service once again excellent. Beach very clean, Pacific Ocean 29degC, waves good enough to surf on most days. Very very good. Great bar here also. Nightly shows were good, the after show discos, mariachis, dancing were a hoot. Shows on a weekly timetable so if you are there two weeks you know what to expect in the second week.. There are two aspects of this hotel which really stand out. 1. The cleanliness of the whole hotel. Probably the best that I have ever experienced in six holidays in Mexico. Considering the location, the amount of trees and gardens, big turnover of guests, wild animals ( iguanas, skunks, armadillos etc ) the standard of cleanliness was second to none. All the cleaning staff at GPV should be congratulated. The service. Absolutely amazing service by every employee that we encountered in this hotel from the managers to cleaning staff, waiters, bar staff, bellboys, reception, maids, pool staff, entertainment staff, everybody. Without fail, we were always greeted with an Hola! or a Buenos Dias / Tardes / Noches by everybody. Employees who made such a difference include ( sorry if I miss any body ): - Antonio ( enjoy, buddy !) and Jesus at the pool bar. My drinks were always ready before I’d even ordered them! How they keep up the pace all day is amazing. Antonio and the lovely Elizabeth who brought drinks to us around the pool. The other pool waiters were also excellent. Roxana at La Placita bar. She is an absolute machine making perfect drink after drink even at the busiest times. Francisco the waiter, what a guy! Always greeted with a handshake. Ismael and Oscar at Hemingway’s cocktail bar. Top class drinks here, superb service and known to put a bit of theatre into cocktail making. Our maid, Mariana, who made our room pristine every day. And, the very wonderful Maria, who served us on an evening at El Bosque. .....and countless others. The staff made our holiday wonderful. They are an absolute credit to you all. Thank you to all at the Grand Palladium Vallarta.

    Aug 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519