Hotel Overview

2019 Resort Added Values 

Honeymoon: Free room upgrade if available, fruit basket with bottle of champagne, 15% discount on massages, and a resort credit coupon of $400 per room. 

Family: First child 12 & under Stays, Plays, & Eats Free (valid 8/18-12/23/19). 


The 24-hour all-inclusive Grand Palladium Vallarta Resort & Spa is located in a paradisiacal haven known as Punta Mita, a mini-peninsula at the southwest point of Riviera Nayarit. The resort is surrounded by lush vegetation in front of a private beach with fine white sand bathed by the crystalline waters of the Pacific Ocean. 


420 rooms are well-appointed and include balconies or terraces. Ocean-view rooms and junior suites are also available. 


Guests who opt for the Family Section can enjoy an exclusive suite area, private lobby, restaurant, bar, lounge, and entertainment area. Additional amenities include a heated pool with a reserved beach area and waiter service, family host concierge, priority restaurant reservations, special turndown service for children, 24-hour room service, personalized mini-bar, VIK welcome kit for kids, free entrance to all wet areas of the spa (adults-only), and more! 

The resort has four delicious à la carte themed restaurants (Mexican, Asian, Grill Steak House and Mediterranean cuisines) and two buffet-style restaurants. Enjoy thematic open-air dinners at night with enticing entrees like Spanish paella and succulent barbecue, and a great selection of drinks available at any of the seven bars. 

The Baby Club (for children between 1 and 3) and the Palladium Mini Club (for children between 4 and 12) are just some of the splendid entertainment options we offer so kids can enjoy themselves and interact with other children their own age and from other parts of the world. 

Zentrophia Palladium Spa & Wellness offers a unique opportunity to unwind and relax with a complete wellness experience. In addition to offering exclusive and personalized services (fee), it also features a gymnasium with modern facilities. Spend your days snorkeling in Banderas Bay, sunbathing at any of the four pools, or golfing at an internationally-known course in the area. Breathtaking landscapes, ample gardens, delicious dining, fun facilities, a relaxing spa. Live nightly shows and top-notch services are yours. All-Inclusive, Palladium Style! 

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds an EarthCheck Award, as well as Bronze Certification from Green Globe.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property Information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The hotel will be renovating the Xtra Time Sports Bar. There will not be any major disruption to guests since the area will be closed off. All services normally offered in the Sports Bar will be offered in a different outlet. Food service will be offered in El Dorado restaurant & all sport events, pool tables etc. will be offered at the discotheque. Work will be done Monday-Saturday from 9am-7pm. Please note renovation dates & times are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 6454 reviews
  • 4.0 star tripadvisor rating
    Lovely vacation

    We came here for a wedding and had a wonderful time. Staff is very friendly especially Julian. We enjoyed all the perks that came with the resort. The food at all the resturants was very good! Would recomend this resort

    Oct 08, 2019
  • 4.0 star tripadvisor rating
    Great two weeks

    Had a really lovely holiday,our room had a very comfy huge bed ,always clean and bar stocked daily .villa block 3. The staff allocated here worked very hard during the downpours which was mainly evenings and we had no trouble getting room service during down pours . We checked out the hotel and area before hand and were prepared for the weather and expected to suffer the humidity and rain during this period so it's not the hotels fault for those moaning about the heat .. We found the slight levels no problem there are slopes if you don't want steps and you receive a map so you can check out best routes . Adult pool was very relaxing with a great pool bar and staff and we alternated between here and the beach. Must say a big thanks to all the ground staff / beach cleaners who worked endlessly clearing up the floods and mess left from a tropical storm as they never get a mention . . We never came a cross any un-freindly or unhelpful staff. I used the spa 3 times for treatments and can highly recommend a massage. Yes, 2 restaurants were closed by alternating the days occasionally and the sports bar was being renovated ready for the high season but it wasn't an issue. This resort is secluded so you do need to factor in this when choosing a resort in the bay area .Plenty to do daily if you plan out your stay,from beach /pool activities to an a coffee / quiet drinking bar with table top games with AC, . .If you want a resort where you can walk out into a town or village this won't be for you as its a 30 Min drive out of town .. We went on 3 fantastic trips which you can book at the resort but due to a regulation for the whole bay area, tours cannot pick up at any hotel so you do need to factor in taxi fares in your spending budget if you plan to explore to get to a pick up site. I gave a 4 only because l wasn't able to experience all on offer and found the shop very expensive considering you had no alternative .My only annoyance was the position of the market stalls most nights when walking to dinner I got fed up of saying no thank you . I would prefer them in an area in the centre where you can look at your leisure because yas they had lovely items but pricy,prepare to haggle .We will return and thank you everyone for making our holiday so enjoyable .

    Oct 08, 2019
  • 4.0 star tripadvisor rating
    7 days at the Grand Palladium in Puerto Vallarta, Mexico

    The rooms are nice and well kept. The El Dorado restaurant was closed so its traffic was re-directed to the neighbouring Portofino restaurant where the air conditioner was almost non-existent. Even the staff looked sweaty and frazzled but I don't blame them at all. The Adelita was really nice although kind of hidden. Bamboo wasn't very impressive as they are not sushi experts there. The El Bosque is where we ate most of our meals. At breakfast, tip the omelette ladies $1 USD (20 pesos) for every omelette she makes your family and they will look after you. Overall though, I think the food needs to be served a little hotter and faster. Most of our meals were luke-warm. Tip the room lady $1 USD daily if light work or $2 if you need extra things (like more toilet paper or shampoo for example). Also, get to know your waiters and tip them at every opportunity; $2 if average service, $5 if exceptional service and they will go out of their way to accommodate you. Sort of keep an eye on your towels as we had a total of 8 towels (for 8 people) and two of them were snatched so we had to report it and got them replaced, but there is the risk you will be charged for missing towels at checkout. The beach was not very impressive so we spent the majority of time at the pool. A little upset however that we were not allowed at the "quiet pool - adultos" as apparently it is for their "Palladium Club" members which I think is like timeshare or something like that. Don't bother with the arching exercise. They have a little round board that looks like it could use an upgrade and it's only for an hour early in the morning anyways. They also have an Xbox area for the kids but we didn't use it as the kids already had too much "screen time" ahead of the trip.

    Oct 06, 2019
  • 5.0 star tripadvisor rating
    A great 2 week vacation

    This hotel is a great place to spend 2 weeks. Yes, it has no lift, and there are a few steps to get about, as is written in the hotel information before you book. The food I think is very good, a little better than the Riviera Maya Palladium, but less options. The Mexican restaurant was the best meal, but the General buffet was very consistent, and the ice cream :). The Whole staff were really good, polite, and the cleaners did an excellent job at all hours coping with the weather. Special mention to Hortencia for her Omelette’s, Eder and his team at the beach, keeping everyone safe as the currents and surf are stronger than most would be used to. There is a great see pool in the ocean, perfect for children. Lots to do here, and Nuevo Vallarta (Vallarta Adventures) is a 320 peso taxi ride away(No Tour busses at this time, the Taxi company seems to rule here) The shows were ok, well presented, (need some new Audio equipment !) Overall an excellent Holiday and I would come back again, no hesitation.

    Oct 02, 2019
  • 5.0 star tripadvisor rating
    Our 3rd visit and our 4th visit booked :)

    Another AMAZING holiday. Just returned from our 3rd visit and have just booked our 4th, we usually go in September but we are going in March next year to hopefully see whales in the bay, As always the staff are amazing, work so hard, are so friendly and very polite. Areas are forever getting swept, tidied and cleaned, so apart from wear and tear it is a spotless hotel. Sadly the beach bar was closed whilst we were there as it was being refitted, it has reopened now, so hopefully next March we shall enjoy a cocktail or two there. Please please please reinstate the Cocktail Menus to all bars, it enhances peoples experience, working your way through a menu during your stay is a laugh Check in was quite busy, but Thursday is a busy day for check ins , we soon got sorted though and off to our room, our luggage followed shortly after and then a gift of sparkling wine and fruit, it was about 5.30 pm by then and after the long flight from the UK it was the adult pool and bar we needed the most, it was wonderful to finally start to wind down. Some of the 'bad' reviews on here, take with a pinch of salt, they either love moaning or just had a minor issue and make mountains out of molehills, you know the type I'm talking about. We did have a couple of minor issues on our recent visit though, although the previous two visits were 100%, we mentioned the issues we had to Guest Services and Omar went above and beyond to help us, and we were so very happy with the outcome, so if you do have an issue mention it whilst you are there and they will sort it out for you, they just want you to go home happy and think 'what an amazing holiday', if you leave it until you get home there's nothing they can do to help you. We found El Dorado outstanding this year, Fransisco and the rest of the staff were amazing, we are so sorry that we can't remember names, I must take a notebook and pen with me next year to write names down lol On our 2nd week we were upgraded to Family Selection, oh wow it was amazing and so quiet and relaxing, the concierge do a wonderful job. The restaurant, The Nest is fantastic for all your meals if you wish, you can eat in the other restaurants too, the choice is yours, all the staff in The Nest were 100%, hope the same staff are still there next year, it also has sea views which is an added bonus. In 3 words 'We love it' I have posted reviews for this hotel before, all 5* of course We shall see you all again in 165 days

    Oct 02, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519