Resort Details

OnSite Dining
  • Boghali
    Awaken your senses with spices, curries, and flavorful sauces at this exotic Indian restaurant.
  • Chang Thai
    Sweet, salty, spicy, and tangy, all combined in the most sophisticated gastronomy of South East Asia.
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • El Dorado
    A savory steak house with the best grilled cuts.
  • La Adelita
    Mexican restaurant with authentic dishes, such as northern-style burritos and Margarita shrimp.
  • Portofino
    Italian restaurant with artisan pizza, pasta and other classic dishes.
  • Poseidon

    Beachfront restaurant with fresh grilled fish and exquisite rice dishes

  • Sumptuori
    Teppanyaki restaurant with show cooking and Japanese specialties.
  • Various Bars/Lounges
    15 uniquely themed bars, including a swim up bar, beach bars, a sports bar, Lobby and waiting bars, and even a sky bar.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Children programs
  • Concierge desk
  • Laundry/Valet service†
  • Pool
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Children programs
  • Concierge desk
  • Laundry/Valet service†
  • Pool
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
  • Children's program
    Clubs for babies, kids and teenagers
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Including stand up paddleboard
  • Pool
    4 pools, including one for children.
  • Spa †
    Zentropia Palladium Wellness & Spa offers you a luxury spa and wellness centre where all kinds of treatments are available, including water slides, whirlpools, an ice cabin, a dry and moist sauna, a foot bath with stones and a sensation shower.
  • Tennis court †

    Rafa Nadal Tennis Centre is onsite at Grand Palladium Costa Mujeres. You can benefit from: 

    • 8 illuminated clay tennis courts.
    • 1 soccer field for teams of 7.
    • 1 paddle tennis court.
    • Bar-cafeteria with TVs to watch tennis among other sports.
    • Gym for warm-ups, stretching and basic workouts.
    • Exclusive exposition of Rafa Nadal objects and garments.
    • Merchandising store with premium products and stringing service available.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11659 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Family

    I paid the highest price for a four-day stay. The property is clean, but the food selection and quality are horrible.

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Trying Boghali restaurant at the Grand Paladium resort in Cancun.indian foid 5 star

    Deepak food in the Boghali restaurant was really good ! Do not hesitate to try it. Also, the food arrived at the table pretty fast. We had the curry veggie, chicken butter, fish curry and the lamb ( sooooo spicy love it ) Have a wonderful time !!!

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Indian dinner

    Dined at Boghali in Grand Palladium. Great service was from William, Deepak and team. The breyani and aloo was especially good. Team were very attentive and great atmosphere within the restaurant as well. Would highly recommend trying for dinner

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Delicious Indian on Cancún

    Delicious paneer and curries. Great service with the hostess, server and chef. My whole family, including two young children who are 5 and 3, loved it. Deepak was the chef night we went and he was great! They gave use extra appetizers in a sampler platter and it was wonderful!

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hotel buffet is amazing our waiter Carlos Perara made sure we had a great time!

    Had a great stay at the hotel and even better time at the hotels buffet with our waiter at the Isla Blanca location Carlos Perara who made sure we had the best breakfast and lunch everyday. I highly recommend asking to sit in his section if you want good food and bottomless drinks.

    Jan 14, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.