Hotel Overview

2019 Resort Added Value

Honeymoon: Receive up to a $400 resort credit per room (booking dates, travel dates, duration, and usage restrictions may apply), a 15% discount on massages, bottle of champagne, fruit basket, and room upgrade (based on availability).


The Grand Palladium Palace Resort Spa and Casino is located on the seashore of famous Bavaro Beach in Punta Cana. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants, and a long beach with fine white sand and pristine turquoise waters. Stroll around exuberant gardens, enjoy special dishes from the diverse cuisine selection of restaurants, relax at the spa, or try your luck at the on-site casino. Spacious rooms are ideal for enjoying a comfortable and relaxing experience, offering modern facilities, from romantic details for couples to ample two-level suites suitable for families. 


Guests can use any of the restaurants and facilities located at the neighboring resorts: Grand Palladium Punta Cana Resort and Spa and Grand Palladium Bavaro Resort and Spa (except those located at The Royal Suites Turquesa by Palladium). The complex features eight delicious à la carte themed restaurants (International, Asian, Tex Mex, Italian, Mediterranean, Spanish, Brazilian, and Japanese cuisine), and six buffet-style restaurants. Guests can also choose from the great selection of drinks available at any of the twelve bars and six beach bars they'll find around the complex. 


Grand Palladium Resorts offer a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Non-motorized watersports include windsurfing, kayaks, and catamarans. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, and games in the theater. Dance the night away at the Sunset Boulevard Nightclub and Disco-drinks are included! 


The Baby Club (ages 1-3), the Mini Club (ages 4 -12) and the Black and White Juniors' Club for teenagers are just some of the entertainment options, so kids can interact with children their own age and from other parts of the world. Adults can enjoy Zentropia Palladium Spa and Wellness, which offers a unique opportunity to unwind and relax with a complete wellness experience (fee). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles

Property Information

Year Built: 1992
Last Renovation: 2015
Floors: 3
Total rooms: 504

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Hotel Details

Onsite Dining

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Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 8418 reviews
  • 5.0 star tripadvisor rating
    Best Girl’s Trip Ever!!!

    The hotel is lovely! The room are nice and always keep clean! All the staff were so nice and accurate. Absolutely lovely and treated us so well. The beaches are beautiful and just steps away from your front door. I would definitely recommend a stay at this resort.

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    No Minibar issues here!!! And Oh What memories....

    I had an AMAZING time. The resort is large, clean, and spacious. As soon as we stepped on to the resort, we were welcomed with cool towels and drinks, and more importantly WARM SMILES. The checking process was smooth. ESTALIN NIN was fantastic and very patient with us girls!! Our room was ok, but WILLIAM was ready to please and moved us to a more comfortable room. Our location was excellent...about 15 steps from the beach. The food was fresh and tasty. The alcoholic drinks from only SEALED containers and top shelf for sure. I was surprised to see Absolute Vodka! Never got sick once. The beach was stunning. The activities engaging. I would only caution about the bubble party at the pool...at times, the bubbles were too much. Nevertheless it was FUN!! I had such a great time. I RECOMMEND this resort so much. This is my second time going this year!! If you get a chance, request a loft suite. The views are amazing!! Lastly, special recognition to LAURA GUERRERO at Concierge. She went ABOVE and BEYOND to provide EXCELLENT customer service. I had asked her for a favor and she EXCEEDED my expectations. I was left with such a great impression of this place. I CANNOT WAIT TO RETURN.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    A Very "Grand Palladium" Palace Resort Spa & Casino

    Great resort with many pluses and few negatives. Stayed at the palace from 28th July to 8th Aug with my wife, 21 year old son and 18 year old daughter....here's an honest review cutting to the key points: Good 1. transport easy to get on and get around, as 3 hotels in the resort, bavaro, punta cana, and palace 2. a la carte restaurants, Japanese, Indian, Argentinian and el Dorado steakhouse really good. Posiedon lunch buffet also good. 3. Staff are friendly throughout the hotel, especially when you tip them 4. Swim up pool good also, efficient and easy to get served 5. Beach bars great, and whole beach area safe and secure, we spent most days there, often leaving our belongings whilst swimming, taking walks etc and never encountered any issues 6. Guest services staff (far right in palace lobby) always very helpful 7. Rooms cleaned daily and cleaning staff always friendly, don't understand comments about suspect cleaning staff stealing?? our cleaners looked after us suberbly 8 Finally if in the palace, try and get villa 94, which is 5 mins walk to lobby, 2 mins to beach, and 2 mins to pool area Bad: 1. Concierges are a disgrace, they will pester you to go for their "VIP Breakfast" and only until you tell them no they will leave you alone, but then they will give you dirty looks and make sarcastic comments like "thank you for helping me" 2. Portofino (Italian) restaurant a total sham in terms of food quality, service and the whole experience , avoid this restaurant at al costs. 3. Same can be said for Spanish and Mexican restaurants, very poor food, cold, late and requests mixed up and omitted, 3 nights dinner wasted

    Aug 11, 2019
  • 4.0 star tripadvisor rating
    First Family Vacation

    Besides having a horrible problem with Jet Blue airline (which I don't recommend to anyone) We had a few problems with the room because of air conditioning and toilet but, the staff dod work hard to try to fix the problem. Finally after many attempts they were unable to and upgraded and switched our room where on the last day of being there a transformer blew and again no AC but overall the staff was extremely friendly, the rooms were beautiful, the resort was amazing, the food was one of the best and freshest I have ever experienced, the shopping a little expensive but very nice and clean. Always someone willing to help you and people cleaning rooms, hallways everything. the pools and beach emasculate no trash thrown anywhere and always something fu. to do from foam pool party to dancing and shows. I will definitely go back to this resort

    Aug 10, 2019
  • 1.0 star tripadvisor rating
    Go somewhere else! Worst resort ever!

    I spent 6 days with my girlfriends at this resort to celebrate our 50th birthdays together. None of us had ever been to an all inclusive so we were looking forward to all the amenities that come with this. Our experience was very, very disappointing. Here are the “issues”: 1)-the A/C is awful. We were unable to raise or lower the temp in our room all week. We complained EVERYDAY to the front desk, our travel agent, vacation express, and received NO resolution. As we were leaving/checking out, one of my friends discovered the “guest services desk” ( no sign that this is what this area was and NO ONE all week pointed to that direction!! WTH???). 2)Rooms-they look nice, updated, stylish, etc. however the bathrooms however were a DEATH TRAP. The tub/shower has a 3 ft wall to climb over to get in and out of shower. We did have a little wood step but it slipped if you stepped on it wrong. The floors are that shiny, slick tile that when wet, are very unsafe. We used about 4 towels a day on the floor just to avoid injury when getting in and out. It was ridiculous. One of our rooms( we had 3 for a group of 7, none of them close to one another either)had mold growing up the wall and for some reason, when that was reported, the management had 4 people in their room with in 15 mins and moved them to a new room promptly. 3) Annoying and intrusive beach Vendors: I had never been anywhere where Vendors were allowed to walk the beach and approach beach goers-They were very intrusive( waking you up even in your lounge chair!). They say “Ola” and the minute you look up, or reply, they are on you, fast! The guys with the monkey are the worst! My best advice is to ignore them and be rude. Do not engage them in any way. This was a MAJOR turnoff to me. 4) the FOOD: one word-AWFUL. The worst food I have ever had on any vacation ANYWHERE. Seriously, the worst. We tried every restaurant and buffet and it was all terrible. 5) LANGUAGE BARRIER- this was a huge issue. The people who do speak some English, speak VERY LITTLE. Now, I know we are in their country, but being a tourist destination, I would have expected it to be a lot better. I will never set foot in Punta Cana again. I managed to have fun with my girlfriends despite the issues, but I would never go back. There are plenty of other places/countries that would welcome our American money and know how to treat their guests. The best part of the week is that no one got sick( DO NOT DRINK THE WATER, even on the resort), and no one died( we went in the midst of the time where 11 people died in Punta Cana which they have no idea why...no deaths at this resort I will point out). Do yourself a favor, go somewhere else.

    Aug 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519