Hotel Overview

2019 Resort Added Values!
Honeymoon: Gift in room, fruit basket with bottle of champagne, 15% discount on massages, late check-out, and room upgrade (based on availability).

The Grand Palladium Jamaica Resort & Spa is located beachfront on the breathtaking blue waters of the northwest Jamaica coast in the lovely village of Lucea, between Montego Bay and Negril. This 24-hour all-inclusive resort features modern design and luxurious facilities that are in perfect harmony with the spectacular, natural surroundings of this remarkable country. The resort shares facilities and services with the neighboring Grand Palladium Lady Hamilton Resort & Spa. 

Spacious, comfortable, and fully equipped, the modern junior suites allow for a pleasant stay, with all the luxuries, built into the exotic, natural environment. 

Guests may enjoy a wide variety of delicious cuisine in any of the exquisite, reservation-free, à la carte restaurants (Italian, Mexican, Asian, Hindu, BBQ Grill, Creole-Jamaican, and Seafood) and in the three buffet style restaurants, in addition to the wide selection of beverages in any of the numerous bars throughout the complex. 

Enjoy a relaxing day in the Spa & Wellness Center. In addition to offering exclusive and personalized services, the Zentrop’a Palladium Spa & Wellness also features a gymnasium with modern facilities. While you're relaxing, kids ages 4-12 will enjoy themselves at the supervised mini-club and interact with other children their own age and from other parts of the world. 

Grand Palladium Resorts offer a wide variety of activities for all ages. The five freshwater pools include a swim-up bar and lazy river. Adults may enjoy a fun-filled activities program at the pool and beach, and first-class sports facilities and watersports such as kayaking, snorkeling, and deep sea fishing. The Boogie Woogie night club, shows and live music ensure a fun time after the sun goes down.

Location

Montego Bay-Beach
Kingston, Jamaica (KIN)
Montego Bay, Jamaica - Sangster (MBJ) : 30 miles

Property Information

Year Built: 2008
Floors: 3
Total rooms: 540

{{title}}

Hotel Details

Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 10814 reviews
  • 5.0 star tripadvisor rating
    Yoga with Jovanne and Shamarie

    Yoga with Jovanne and Shamarie Was fun at the main pool i enjoy the class so much i will be back tomorrow with friends and family i like the location i get to see the beach and the sun which is warm and welcoming. I also enjoy water aerobics with Rolando, Jovanne and Garrison

    Jan 18, 2020
  • 5.0 star tripadvisor rating
    Book this resort

    I just got back from a week long stay here. I’ve stayed at another all inclusive resort, but this one was the best. The food was great which isn’t always the case at the all inclusive resorts. The rooms were always cleaned well. The staff in every department was great and friendly. The pools were great and spacious. Don’t forget to go the spa- it was amazing!! It’s a huge resort, so you should walk around so you don’t miss anything! The resort is a little ways from some tourist attractions, luckily there are shuttles for excursions booked through the hotel. I recommend this resort, overall and would definitely stay here again!

    Jan 18, 2020
  • 4.0 star tripadvisor rating
    Really good

    It was a great atmosphere. The hotel staff was very professional. Thanks for the great experience. Convenience is their speciality. Shuttle to everywhere you need to go. The only setback was even though you got the basic rundown at the front desk it would be nice to have an actual schedule of activities and restaurants hours in the room.

    Jan 18, 2020
  • 2.0 star tripadvisor rating
    Standards have slipped

    I've stayed at this hotel on many occasions but have to say, standards have slipped. Furniture and decor need updating. Bedroom floor and bathroom tiles cracked. Given standard armband dispute my numerous stays at the hotel. No senior member of staff available to deal with concerns. Food standards have slipped. Food offered was more or less the same every day. Furniture needs updating in main dinning room. Beware of garden grounds men. They pick flowers for you and then ask for money!!! Staff need major training in customer service. A lot of staff unfriendly and not approachable. I'm disabled and have to say a massive thank you to Darrell and his colleagues for their kindness transporting me from my room and back. The team of buggy drivers are the only thing that I can say, are an asset to the hotel. Unfortunately, cant see myself returning as dont feel for the price that this hotel is worth its star rating.

    Jan 18, 2020
  • 1.0 star tripadvisor rating
    Terrible customer service and management

    We went for Christmas you would think they would prepare for the high volume of people. I understand waiting for maybe an hour for a room due to a lot of people but we waited three and when we got our room no towels no sheets and no mini bar my dads room one bed instead of two and they wouldn’t fix it. They never cleaned our room and when we complained they just gave us more towels. Three hour wait for restaurants then when u do sit down two hours for food and waitress rude... all his test were rude. They offer free water sports but the guy was never at the desk to schedule it when we went to the front desk to ask where he was they had no clue then guessed a time which was wrong. The coupons are a joke. The only good part of the trip was the rum. The pools close at 6 pm super early and they are not open all day so u have to rush down in the morning to get in before they close. Restaurants are subpar. Would not recommend it’s a waist of money stay somewhere else management is terrible.

    Jan 17, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319