Hotel Overview

2019 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit plate, romantic dinner with a bottle of house wine, and room upgrade (based on availability; minimum 5 night stay).

Grand Oasis Sens is an adults-only (21+) beachfront resort in Cancun, Mexico. This all-inclusive retreat is located in Cancun's hotel zone, and is focused on providing relaxation in a romantic and elegant setting, with a gorgeous spa and fun activities like nightly live shows and a Kinky Pirate Cruise. 

Dine on gourmet culinary specialties at fourteen exclusive restaurants (five exclusive to Sian Ka'an room category guests), and enjoy international cocktails and snacks at the resort's eleven bars (two exclusive to Sian Ka'an). Enjoy the colors of an evening sky from the Sunset Bar, where floor-to-ceiling windows provide an exquisite view that's accompanied by a live jazz band. 

Grand Oasis Sens has three swimming pools (all with breathtaking views), a fitness center, daily activities, nightly entertainment, and a full-service spa ($). The Sensoria Spa offers aromatherapy, hydrotherapy, body scrubs/wraps, massages, manicures, pedicures, and the hotel's signature Chocolate Massage. The spa can accommodate couples for the ultimate romantic experience. 

The new spicy and enhanced adult program (21+) at Grand Oasis Sens brings sensual entertainment to the Kinky Club, including topless sunbathing areas and night cruises on the ocean aboard the Kinky Pirate Adventure Cruise every Thursday night. 

If you are looking for something extravagant and hip, then you'll definitely want to chill-out at the Grand Oasis Sens. The magnificent facilities invite relaxation of the body and soul. Whether you enjoy a glorious sunset over the lagoon-view infinity pool or a romantic dawn from the exceptional beach, Grand Oasis Sens is not to be missed.

Location

Cancun Hotel Zone - Beachfront
Cancun International Airport (CUN)

Property Information

Total rooms: 427

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory This resort is 'Adults-Only'. No one under the age of 21 is permitted at the hotel.
Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory This hotel does not accept Spring Breakers or student groups.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
Minimum Guest Age: 21
General Policies: Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.

Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information -Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

This resort is 'Adults-Only' and gay/lesbian friendly.  No one under the age of 21 is permitted at the hotel.

Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis.  As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel).  Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
-Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only).  Policy is mandatory, per person and not refundable. 
-Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
-Minimum age requirement for hotel check-in at Grand Oasis Sens is 21 years of age.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 6541 reviews
  • 2.0 star tripadvisor rating
    Bachelorette party

    On a scale from 1 to 10 I will give this hotel 5. Breakfast is very poor. Sergio from sushi bar is very nice!!! Tip him well!!! Not the best spot to enjoy the beach. You can get to visit the other grand oasis witch is much better.

    May 30, 2019
  • 1.0 star tripadvisor rating
    HORRIFIED

    I never got around to making a review. But I know it needed to be done and other people need to know about this awful hotel. My husband and I arrived on a Sunday at 12pm by 2pm we were gone! I couldn't stop crying it was so awful I booked a "nicer" room and got checked in by the club room- they were so nasty in there. Lucky for them I dont remember anyones names. We walked into the room and it smelled horrible. The tub on the porch was all scraped up and the whole floor was chipped. And bathtub had yellow water coming out of it! My 2 hour experience was horrendous ! Thank gd Expedia found us a new hotel right away!

    May 28, 2019
  • 1.0 star tripadvisor rating
    Horrible Food! Construction going on!

    It all sounds good, Adults Only, Caribbean Ocean, drinks and sunshine. NOT!! I have been to Cancun many times and this hotel was the worst. They serve you the cheapest food ever, not even the authentic mexican food at the Maria Bonita restaurant was edible. My daughter and I walked out twice from the restaurants. While you are trying to relax by the pool, the electric saw is in your ears all day because they are doing lots of repairs, so annoying. Note: No one mentioned there was construction you just find out there. Upgrade to the white wrist band, you'll at least have decent drinks and some edible food.Note: No one offers you the upgrade you just find out when you order at the bar and the "lovely" bartender says "not included"! I did encounter two real friendly waiters at the Italian restaurant, Eliseo was one of them, super sweet guy, Italian restaurant was somewhat edible. The front desk staff was not really friendly. Overall the staff seem to have a "I don't care" attitude, some were extremely rude. Will never return!

    May 23, 2019
  • 1.0 star tripadvisor rating
    Not the best.....

    We booked a girls trip to this resort and was so looking forward to the stay. Just as many others have written, the air was out and no one seemed to care. Management knew this when our group checked in but said nothing. So, needless to say after two flights, waiting in the hot sun for our shuttle, only to get to an unairconditioned room. After questioning when our air would be fixed, we were told on the third day, it was unfixable. We later found on our way to the airport to leave, that the resort was in transition to a new managment company and that was the reason. Whatever the case, it as inexcusable, it was not like our trip was free, we were not accommodated by moving to a sister resort, nothing. I heard from several other guests that their stay last year was great and why they returned this year. This was my first trip and i was so looking forward to my trip and stay. On the flip side, the staff at the restaurants were very nice and accommodating. However, we did not find until after we checked in that there was a significant difference in the blue and white bands. So, please get the "white" bands if you would like to enjoy your stay, the management seems to cater to them a bit more. Had I known, I would have updgraded, but in this case, I don't know that it mattered much.

    May 23, 2019
  • 1.0 star tripadvisor rating
    Bad food and Few Activities for 5 days.

    When I checked in a customer told me to ignore the jack hammer that was going on by the pool daily. I got to my room and the air conditioning was dripping on my head. 2 trips with repair men could not fix it. Half of the floors are under repair. The ice they serve is not filtered and you will get sick. The breakfast is not good quality, can't eat the bacon at all. Very few activities to do during the day, not at all what they show you online. I have been to Cancun 5 times and I was glad to leave this hotel. Very poor quality of food and drinks.

    May 21, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919