Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine, fruit plate, romantic dinner with a bottle of house wine, and room upgrade (based on availability; minimum 5 night stay).
Family: Up to two kids 12 & under Stay, Play & Eat Free during select dates.

Apple Vacations Exceptional Values - valid now through 2020!

Includes a stay in the Oceanfront Building, a concierge and welcome area with soft drinks and snacks, an exclusive check-in lounge, an exclusive beach area, and a special VIP wristband. 


Create lasting memories at Grand Oasis Cancun. Under an impressive crystal cupola, the lobby of the hotel captivates with its hanging plants and exotic gardens. All rooms are decorated in a minimalistic Mexican style, and offer a balcony. This hip, all-inclusive resort is located in the heart of Cancun's hotel zone, on a magnificent white-sand beach that's close to nightclubs, bars, restaurants, and shopping. 

Grand Oasis Cancun offers a variety of daily activities and entertainment. Stay in shape at the fitness center, swing into action at the 9-hole, par-3 golf course ($), or relax at the full-service spa ($). Grand Oasis Cancun also has tennis courts and shops. Take a dip in one of the longest pools in Cancun or relax under a palapa on the beach. 

Grand Oasis Cancun is known for its high-profile entertainment. Highlights include Vegas-style aerial acrobatics shows, the multi-level Red Casino, themed parties, DJs at the pool and beach clubs, and concerts by internationally-renowned artists. More than 50 in-house performers -- singers, acrobats, skaters, comedians, flash mobs, and more -- ensure that entertainment experiences can be found throughout the resort every day. Dance the night away at the on-site nightclub, or relax to the sounds of live bands and musicians each night. 

This resort provides the highest standards of quality and offers an exciting and fun atmosphere. Grand Oasis Cancun boasts one of the largest selections of restaurants and bars in the city. Take advantage of many eateries, each one with different specialties, and enjoy your favorite cocktail in one of the amazing bars.

Location

Cancun - Hotel Zone - Beachfront
Cancun International Airport (CUN) : 10 miles

Property Information

Total rooms: 1200

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student /Youth resort fee $30 per person per night is payable at hotel. This is a charge paid by students/youths.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


*Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL resort properties on a year round basis.  As a general rule, the resort will not accept Student/Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:


- Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only).  Policy is mandatory, per person and not refundable.
- Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.

- Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.

- Any student group traveling with guests under the age of 18 will require chaperone(s).  One chaperone is required per 1-19 students/youths under the age of 18.  The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.

*Please note the legal drinking age in Mexico is 18.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating 12854 reviews
  • 5.0 star tripadvisor rating
    Thank you for making our Honeymoon so special!

    Aside from the beautiful venue, what really makes a holiday is the company you share and the friends you make. Really need to make special mention to some lovely staff who we made friends with on our holiday. These guys made us feel incredibly welcome, were very knowledgeable and knew what to recommend to make our trip more special, they are truly experts in their profession and put smiles on our faces, thank you x From the Pyramid check in desk: Marco From the Pyramid Fountainnebleu Cocktail Bar: Victor Pedro Roberto Nathaniel Can’t remember his name fully Ivan... Also a big thank you to the ladies from the Pyramid Coffee and me x Huge thank you for a lovely holiday, Giles and Jake x

    Oct 12, 2019
  • 3.0 star tripadvisor rating
    20th wedding anniversay

    I loved the location of the room, right near the beach overlooking the ocean. The room was average and clean. But there were a few times, when there was no hot water. The food in the restaurants was good. I loved the Japanese place. Not a lot of options for breakfast-just the buffet. The Buffett was ok. I loved the pools and Spa.

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    Bar Lobentos

    Best bar in the resort is the sports bar by far! Amazing atmosphere and very attentive and friendly staff. Luis and Carlos looked after us so well for our two week trip... we ended up here every day 😀

    Oct 11, 2019
  • 2.0 star tripadvisor rating
    Over priced and outdated

    We spent 7 nights here for our honeymoon and we’re a little disappointed.. we checked in at 5:00pm and could only find one restaurant in the whole resort to get something to eat. The rooms are pretty old and falling apart a bit. Our balcony window leaked so our floor got flooded and mosquitoes kept finding a way in. Staff were pretty friendly overall. We payed $50USD for a WiFi package that didn’t work despite trying a few options from the hotel - they would not give us a refund or compensation. The beach was lovely, the food is pretty decent (depending where you eat), drinks are cold but I definitely don’t think it’s value for money..

    Oct 10, 2019
  • 5.0 star tripadvisor rating
    Awesome

    The hotel was perfect The food is good not too long wait for the restaurantes the staff The room was clean The house keeps did a great job The concierge services all the person who works are incredible U rock guys!

    Oct 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519