Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine, fruit plate, romantic dinner with a bottle of house wine, and room upgrade (based on availability; minimum 5 night stay).
Family: Up to two kids 12 & under Stay, Play & Eat Free during select dates.

Create lasting memories at Grand Oasis Cancun. Under an impressive crystal cupola, the lobby of the hotel captivates with its hanging plants and exotic gardens. All rooms are decorated in a minimalistic Mexican style, and offer a balcony. This hip, all-inclusive resort is located in the heart of Cancun's hotel zone, on a magnificent white-sand beach that's close to nightclubs, bars, restaurants, and shopping. 

Grand Oasis Cancun offers a variety of daily activities and entertainment. Stay in shape at the fitness center, swing into action at the 9-hole, par-3 golf course ($), or relax at the full-service spa ($). Grand Oasis Cancun also has tennis courts and shops. Take a dip in one of the longest pools in Cancun or relax under a palapa on the beach. 

Grand Oasis Cancun is known for its high-profile entertainment. Highlights include Vegas-style aerial acrobatics shows, the multi-level Red Casino, themed parties, DJs at the pool and beach clubs, and concerts by internationally-renowned artists. More than 50 in-house performers -- singers, acrobats, skaters, comedians, flash mobs, and more -- ensure that entertainment experiences can be found throughout the resort every day. Dance the night away at the on-site nightclub, or relax to the sounds of live bands and musicians each night. 

This resort provides the highest standards of quality and offers an exciting and fun atmosphere. Grand Oasis Cancun boasts one of the largest selections of restaurants and bars in the city. Take advantage of many eateries, each one with different specialties, and enjoy your favorite cocktail in one of the amazing bars.


Cancun - Hotel Zone - Beachfront
Cancun International Airport (CUN) : 10 miles

Property Information

Total rooms: 1200


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student /Youth resort fee $30 per person per night is payable at hotel. This is a charge paid by students/youths.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis.  As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel).  Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
-Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only).  Policy is mandatory, per person and not refundable.
-Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
-Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
-Any student group traveling with guests under the age of 18 will require chaperone(s).  One chaperone is required per 1-19 students/youths under the age of 18.  The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
•Please note the legal drinking age in Mexico is 18.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 11472 reviews
  • 5.0 star tripadvisor rating
    Romantic dinner

    Thank you Pamela for letting us know about the romantic dinner at La Cervicheria. It was amazing! There’s a little surcharge but worth it. Pamela is so friendly and gives you many options. She can also help you with a private dinner on the beach. Can’t wait to see you again! Thanks also to Miguel for making sure everything was great and to Adriann, the chef at Rosato, food was amazing. Service here is always top notch and it’s great that a lot of the service team has been here for years. Remember when Miguel was our Sommelier at Rosato!

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    The best week!

    We just got back on August 3rd. We had the best time ever - it was out first visit to Cancun and we could not have been more pleased with everything about our stay. From the moment we walked in we were greeted with such kindness that I was blown away. Every detail was taken care of. We had so much fun at the pool with Sophia and Uriel - water aerobics and Zumba were a blast. We loved every minute. Isabelle made the afternoons fun with great music and fun activities. Huraclio took great care of us poolside with drinks and never let us get thirsty! The front desk even ordered a special Happy Birthday dessert in our room as my son had just turned 18. He noticed on our check in! How Thoughtful! Our server at Rosatos was Bernardo and he made our evening at dinner so special, Our server Jairo at the steakhouse made our last night so special with a Come Back Soon desert! I can go on and on. I loved every minute of this vacation and I would come back over and over again! **For future guests all I would say is to bring lots smaller bills for tipping, I didn't think ahead and had to break alot of my larger bills in order to tip our fantastic servers.

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Family Vacation

    We chose the Fiesta Americana Condesa for our family vacation this year. There were 21 of us ranging in age from 80 to 5 years old! Our group has several food allergies, and we were quite pleased with the availability of gluten free options and the accomodations made to ensure our food was gluten/dairy free when requested! The resort was spotless from the rooms and restaurants to the pools and beach! We would definitely recommend this resort to others.

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Best Hotel in Cancun

    If you want a wonderful experience in Mexico you must visit the Fiesta Americana Condessa. The staff from greeting you to your entire stay is more than you will believe possible. Food is wonderful, so many options!!! The hotel is spotless from the entrance to the beach. The beach is one of the best in Cancun. If you worry about security in Cancun, not to worry at the Fiesta Americana, they take the safety of the guests very serious. You will feel very comfortable there. Everyone that works at the Fiesta will make you feel special and accomodate you as much as possible. We are already bookded for December, CAN'T WAIT!!!

    Aug 13, 2019
  • 5.0 star tripadvisor rating
    Best Hotel in Cancun

    I really enjoyed my stay, it was my home away from home. The hotel is situated in a very conducive environment on the coastal line of Cancun. The climate is like Mombasa my coastal town in Kenya. People in Mexico are very friendly and seem to be hard working, I could tell from the first day I arrived in the hotel for the workshop. I did not have time to visit other places within Cancun because on arrival we got information that 14 people had been killed by some cartels.

    Aug 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519