Honeymoon: Bottle of sparkling wine, fruit plate, romantic dinner with a bottle of house wine, and room upgrade (based on availability; minimum 5 night stay).
Family: Up to two kids 12 & under Stay, Play & Eat Free during select dates.
Apple Vacations Exceptional Values - valid now through 2020!
Includes a stay in the Oceanfront Building, a concierge and welcome area with soft drinks and snacks, an exclusive check-in lounge, an exclusive beach area, and a special VIP wristband.
LocationCancun - Hotel Zone - Beachfront
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
*Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL resort properties on a year round basis. Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
- Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only). Policy is mandatory, per person and not refundable.
- Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
- Any student group traveling with guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
*Please note the legal drinking age in Mexico is 18.
Customer Ratings & Reviews
TripAdvisor Traveler Rating13248 reviews
I went with my best friend and we had an amazing time. The food wasn't good at all but the service was great. We went to a bar every night and met Carlos and Jonathan, they were the best bartenders. The night life there was good. Coyote Loco was the best, they would have bad music at the beginning of the night but once 10:30 pm rolls around, the music would be good. Would recommend for groups of friends who want to have a fun time partying.
Check in was fast and easy. Room wasn’t ready so we went to go eat. Came back the room was ready a bellboy helped us to our clean room with an amazing view of the ocean. House keeping did fantastic job cleaning our room. Food was pretty good. Drinks were good. Just wish the bars had a drink list. Beach was breathtaking. Loved laying on the sun beds. Shows were good. We definitely will be back!!!! Everyone was so friendly and helpful. We want to thank all the staff they work so hard.
Dirty & old rooms (even ocean view) just look at the room’s wall in the picture. awful foods!! U ll end up to stay hungry or eat outside hotel...staff does not speak english! Terrible service. Do not waste your money.
My husband and I got married at Grand Oasis Cancun this past November and it was nothing short of amazing! We had a great time and our Wedding Planner Danna did a fantastic job. She made sure our day went smoothly and was extremely helpful. All of our guests enjoyed their stay.
Stayed for my honeymoon
My new fiancé and I stayed here for our honeymoon. We stayed for 7 days. The stay was okay. Before we booked the hotel they told us we would be upgraded and had special amenities for us because we were staying for our honeymoon. None of this happened! The restaurants/ buffets are not very good. At night their better restaurants open at 6pm. If you are not their by 6pm then you will never get in. It is ridiculous! And for the dress code no one follows it and the restaurants don’t care. There is a nicer restaurant that says “children will seat outside on the terrace” This is not true there was kids running around with no shoes on! The restaurants servers also take forever to get drinks for you or to even take your order. If you speak Spanish you are a more higher priority here then the other spoken languages including English and French. For the beach and pool I would highly recommend clamming you’re seat early in the morning or you will not get one I would not recommend this place for your honeymoon.
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319