Honeymoon: Bottle of sparkling wine, fruit plate, romantic dinner with a bottle of house wine, and room upgrade (based on availability; minimum 5 night stay).
Family: Up to two kids 12 & under Stay, Play & Eat Free during select dates.
Apple Vacations Exceptional Values - valid now through 2020!
Includes a stay in the Oceanfront Building, a concierge and welcome area with soft drinks and snacks, an exclusive check-in lounge, an exclusive beach area, and a special VIP wristband.
LocationCancun - Hotel Zone - Beachfront
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
*Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL resort properties on a year round basis. As a general rule, the resort will not accept Student/Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
- Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only). Policy is mandatory, per person and not refundable.
- Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
- Any student group traveling with guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
*Please note the legal drinking age in Mexico is 18.
Customer Ratings & Reviews
TripAdvisor Traveler Rating13041 reviews
We arrived as friend and family to Grand Oasis Cancun last week. Been to a lot of restaurant in this hotel. This is the second time we been to Bahia Rodizzio steak house. Tonight our server Rolando has been very attentive and been always fast to fullfilled our order and request. When there’s no more certain food, he went up and beyond to bring it to us. He’s very friendly and provides us with fast and correct services. He’s very knowledgeable with what he’s doing. This restaurant very lucky to have one of the best server. I highly recommend this this restaurant and him as your server. Food is very good, chicken is very tender, steak is perfect, even coffee was being delivered by him from across from the other room. Come and enjoy .
This could be a 1000 word review, but I’ll save you by simply noting the key points: 1. Avoid going for the basic (blue wristband) option: all the best places are excluded from your package - and they’re the only ones worth going to 2. The Red Casino isn’t anything like a real casino. It’s an amateurish operation that will frustrate the hell out of you unless it’s the first casino you’ve ever walked into 3. The layout is confusing, so try to invest your first couple of hours here in exploring the venue in order to avoid wandering around aimlessly. There are certain parts of the resort that are much nicer than others (personal taste). 4. Make your dining plans 24 hours in advance so that you know where to be at exactly what time. I can’t comment on all the outside resort activities as the weather was inclement and having paid for an “all-inclusive” holiday, I wasn’t inclined.
Sport bar barlovento
Gustavo and Martin are the best in the business. Amazing customer service and they make the best drinks. Really made the trip worth it and i would recommend everyone to visit them. Dont forget to tip!!
Coffe y me
Giavanny thank you for your sue ice what a great man, you gave us the best coffe out of all your co- workers. Excelente service. Países Cancun marvelous hotel. He find a way to service the clientes. Thank you my friend .
Great beach and shows
The highlights of our stay was beautiful and clean beach and entertainment. Red Circus was spectacular and breathtaking and also Kinky shows were really good. Best drinks at Fountain Blue!!!Pedro Kiril and Luis Colunga are fantastic bar magicians 🎩 and will make you the best cocktails!!! Staff is very friendly and helpful! Check in process easy!!! Food average at best but you won’t go hungry... there were lines to get into some restaurants as if not enough tables. Finally this resort is due for some serious facelift...Roofs are leaking during rain and there are puddles all over . My husband slipped and fell hard this morning while waiting from breakfast.... be super careful!!!! We loved the peacock 🦚 walking all over the property and iguanas.... rooms clean and sufficient ... smell in the lobby awesome, lots of lounge chairs to lay in the sun!