Hotel Overview

2019 Resort Added Values!
Extra Value: No Resort Fee. Free parking. Free daily 9-hole round of golf on-site.
Family: Kids 17 and under Stay Free.

The Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located on 70 acres of stunning and lush oceanfront property, with magnificent views of Hilo Bay and the Mauna Kea Volcano. 320 fully-refurbished guest rooms and suites provide upscale, contemporary lodging for vacationers exploring the charms of Hilo and nearby attractions, such as stunning waterfalls, the lava flows of Kalapana and snorkeling or surfing off the beautiful bay and ocean coasts.

Each inviting guest room comes with complimentary Wi-Fi, a generously-sized work desk, a microwave, refrigerator, in-room safe and DoubleTree Sweet Dreams¨ Sleep Experience beds. Guests who upgrade to a spacious suite may also relax in a separate living area and enjoy breathtaking ocean views from the balcony.

Just two miles from Hilo International Airport, The Grand Naniloa Hotel Hilo  a DoubleTree by Hilton blends traditional Hawaiian culture with the most modern and luxurious conveniences. Its extensive, property-wide renovations have added a local design experience centered around respecting the cultural tradition of hula, and the spirit of the famed Merrie Monarch Festival. Kim Taylor Reece, one of the most famous hula photographers in the world, is the artistic curator for the hotel and has provided $4-million worth of his own hula art, which is displayed in the guest rooms and common areas. The hotel lobby also features curated, rotating exhibits that highlight the history of Hilo, as well as Hawaiian culture.

Location

Hawaii
Hilo International Airport : 3 miles

Property Information

Year Built: 1939
Room: 388

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed Resort Fee of $30.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort fee inclusions:
•Valet or self-parking for one car per night
•Complimentary WiFi
•24 hour usage of fitness facilities
•Inclusion in various activities on property

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating 1323 reviews
  • 4.0 star tripadvisor rating
    Spectacular views and accommodations on Hilo Bay...

    I selected the Grand Naniloa because photos on their website and Yelp were very appealing. Checking in and appreciating the views in person was even better! The room was very modern and clean, and well air conditioned. I dined both evenings at Hula Hulas Restaurant, and that was biggest surprise. The food was excellent and the service very good. The Grand Naniloa deserves a future vacation with my wife.

    Oct 21, 2019
  • 5.0 star tripadvisor rating
    Wonderful!

    Loved our stay at the Grand Naniloa! The hotel staff is wonderful, the grounds are beautiful, the ocean view from our room was gorgeous and the buffet breakfast (as well as dinner at Hula Hula) was excellent! We’ll be back!

    Oct 18, 2019
  • 5.0 star tripadvisor rating
    .A week on the Big Island

    We stayed a week and on our first night walked out on the rocks and saw the biggest sea turtle ever. It was amazing! It made our trip perfect from the start. The restaurant has great food and free coffee every morning.

    Oct 18, 2019
  • 1.0 star tripadvisor rating
    Terrible stay at the “Grand Nailoa”

    Worst stay I’ve ever had at a Hilton property the hotel has numerous maintenance items, such as bathroom door off tracks, computers not working, carpet shredded in numerous places, an totally needs painting...but beyond that the hotel staff was rude never smiles and it was like we were bothering them to get something for us.. The breakfast was horrible only two fruits one of which looked weeks old.... They offered drink coupons but you could only use the for a particular whiskey drink which was terrible When we decided to come here the front desk said the hotel had a spa... (my wife &I like to get couples massages on vacation) It did not exist at this hotel... It seemed like everything they did at this hotel was the cheapest way it could be accomplished... the pool towel are so thin they almost fall apart in your hands This hotel is not inexpensive and I am an Diamond elite member with Hilton and if I get treated this way I would hate to think how a normal guest is treated... On top of everything they charge a $30:00 per day resort fee.... for what???? I highly DO NOT recommend this hotel... Oh I also brought my concerns to the management team they don’t care....

    Oct 16, 2019
  • 5.0 star tripadvisor rating
    Great Stop

    Good hotel, lovely grounds, good breakfast and good time. They do charge a $30 resort fee though, but it comes with perks. Also a lot of fees get waived if you are a Hilton Honors member, so be sure to sign up prior to your visit.

    Oct 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519