Hotel Overview

2019 Resort Added Values!
Extra Value: No Resort Fee. Free parking. Free daily 9-hole round of golf on-site.
Family: Kids 17 and under Stay Free.

The Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located on 70 acres of stunning and lush oceanfront property, with magnificent views of Hilo Bay and the Mauna Kea Volcano. 320 fully-refurbished guest rooms and suites provide upscale, contemporary lodging for vacationers exploring the charms of Hilo and nearby attractions, such as stunning waterfalls, the lava flows of Kalapana and snorkeling or surfing off the beautiful bay and ocean coasts.

Each inviting guest room comes with complimentary Wi-Fi, a generously-sized work desk, a microwave, refrigerator, in-room safe and DoubleTree Sweet Dreams¨ Sleep Experience beds. Guests who upgrade to a spacious suite may also relax in a separate living area and enjoy breathtaking ocean views from the balcony.

Just two miles from Hilo International Airport, The Grand Naniloa Hotel Hilo  a DoubleTree by Hilton blends traditional Hawaiian culture with the most modern and luxurious conveniences. Its extensive, property-wide renovations have added a local design experience centered around respecting the cultural tradition of hula, and the spirit of the famed Merrie Monarch Festival. Kim Taylor Reece, one of the most famous hula photographers in the world, is the artistic curator for the hotel and has provided $4-million worth of his own hula art, which is displayed in the guest rooms and common areas. The hotel lobby also features curated, rotating exhibits that highlight the history of Hilo, as well as Hawaiian culture.


Hilo International Airport : 3 miles

Property Information

Year Built: 1939
Room: 388


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Mandatory Resort Charge of $35 per room, per day (plus applicable taxes) Resort Fee will be the responsibility of the guest to pay at check-in, it is not included with the net rates. Resort fee includes valet or self-parking for one car per night, complimentary WiFi, 24 usage of fitness facilities, inclusion in various activities on property

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort fee inclusions:
•Valet or self-parking for one car per night
•Complimentary WiFi
•24 hour usage of fitness facilities
•Inclusion in various activities on property

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 1260 reviews
  • 2.0 star tripadvisor rating
    Uneven Quality

    Quality of room so so with detail of finishes not the greatest (the pullout couch in our room was broken meaning one of our daughters had to sleep on the couch. Hotel waived the junk resort fee. We also had mold growing in the shower head in the bathroom which hotel immediately replaced but should not have had to). Fitness equipment in gym also needed replacing (both spin bikes broken as was rowing machine). Restaurant food was very good though and decent chef although ambiance in back of restaurant a bit soulless. Staff nice and well located for Volcano National Park (not much to see in Hilo itself)

    Aug 13, 2019
  • 3.0 star tripadvisor rating
    Decent Hotel, Poor Location

    This hotel was okay for what it was. If you absolutely need to stay in Hilo near the airport, I would recommend staying here. However, if you are on the Big Island for vacation or if you are touring around, my experience was that there are much nicer places to stay on the Kona side of the island.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Glad I picked this venue to stay at

    I selected this hotel since it was Hilton brand and knew what to expect. I booked through Hawaiian Airlines. The room was fantastic. Great view. The only dislike I had was it was an adjoining room and apparently my next door guest fell asleep with the TV on all night. Other than that the room spotless. Hats off to 4th floor housekeeping. BTW: rooms are new renovated. Staff 👍👍. Valet 👍👍 Yes. I would stay again. Lot’s to do if you have kids. Snorkeling, pool, kayaking. Be sure you inquire about Banyan Drive and take the time to walk it. Walk Coconut Island.

    Aug 10, 2019
  • 4.0 star tripadvisor rating
    Probably the nicest hotel on Hilo Bay

    Very nice stay.; great location on this side of the Big Island. Only complaint was a persistent lingering smell of urine in the bathroom when we first arrived and that subsequent visits from housekeeping did not remove. Expected more from DoubleTree. still a very nice hotel and good value.

    Aug 08, 2019
  • 5.0 star tripadvisor rating
    Great Location - Helpful Staff. Would definitely stay here again.

    The hotel location is convenient and only about fifteen minutes from the Hilo airport. The rooms were clean, staff was helpful and there were plenty of food options within an easy 5-10 minute drive from the hotel.

    Aug 08, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519