Hotel Overview

2019 Exceptional Values
Extra Value: No Resort Fee. Free parking. Free daily 9-hole round of golf on-site.
Family: Kids 17 and under Stay Free.

The Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located on 70 acres of stunning and lush oceanfront property, with magnificent views of Hilo Bay and the Mauna Kea Volcano. 320 fully-refurbished guest rooms and suites provide upscale, contemporary lodging for vacationers exploring the charms of Hilo and nearby attractions, such as stunning waterfalls, the lava flows of Kalapana and snorkeling or surfing off the beautiful bay and ocean coasts.

Each inviting guest room comes with complimentary Wi-Fi, a generously-sized work desk, a microwave, refrigerator, in-room safe and DoubleTree Sweet Dreams¨ Sleep Experience beds. Guests who upgrade to a spacious suite may also relax in a separate living area and enjoy breathtaking ocean views from the balcony.

Just two miles from Hilo International Airport, The Grand Naniloa Hotel Hilo  a DoubleTree by Hilton blends traditional Hawaiian culture with the most modern and luxurious conveniences. Its extensive, property-wide renovations have added a local design experience centered around respecting the cultural tradition of hula, and the spirit of the famed Merrie Monarch Festival. Kim Taylor Reece, one of the most famous hula photographers in the world, is the artistic curator for the hotel and has provided $4-million worth of his own hula art, which is displayed in the guest rooms and common areas. The hotel lobby also features curated, rotating exhibits that highlight the history of Hilo, as well as Hawaiian culture.

Location

Hawaii
Hilo International Airport : 3 miles

Property Information

Year Built: 1939
Room: 388

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Mandatory Resort Charge of $35 per room, per day (plus applicable taxes) Resort Fee will be the responsibility of the guest to pay at check-in, it is not included with the net rates. Resort fee includes valet or self-parking for one car per night, complimentary WiFi, 24 usage of fitness facilities, inclusion in various activities on property

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort fee inclusions:
•Valet or self-parking for one car per night
•Complimentary WiFi
•24 hour usage of fitness facilities
•Inclusion in various activities on property

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 1226 reviews
  • 5.0 star tripadvisor rating
    Great Location

    Located on the water, near a large Japanese tea garden. Walking distance to Ken's pancakes, Pandamonia's Paletas, and Suisun for awesome Poke (a Hilo must!!!) . Uber to Farmers Market, make sure you get some Lychee, and Soursop!!!!

    Jun 21, 2019
  • 5.0 star tripadvisor rating
    Vary Nice Hotel and Staff

    To say that the hotel is nice is an understatement but the front desk really made our experience special. The warm greeting was better than any other that I have received at a Hilton property. There was a slight mix-up in our luggage by the staff which was not really a bother but to compensate they waived the resort fee. An unexpected but appreciated surprise. I wish I could remember her name but the host was incredibly charming and her warmth made us feel welcome. The property is absolutely gorgeous and my biggest regret is not being able to snorkel in the local waters and possibly seeing a turtle up close, but I have heard they are often around the area. My next visit will be less rushed and I plane to do just that.

    Jun 21, 2019
  • 5.0 star tripadvisor rating
    Family Vacation

    We stayed for 5 nights and the staff (from the front desk to the valet to the water gear rental staff were extremely attentive and accommodating. We had 2 rooms and 6 people being extremely messy but housekeeping handled everything. Also, the cookies on arrival were hot and delicious.

    Jun 20, 2019
  • 4.0 star tripadvisor rating
    Pretty nice, but rooms are tiny

    We liked the hotel but the room was so small, and there was no where to store our luggage. We had 4 people in our room so if you are one person you will probably be okay. The hotel was pretty busy with a baseball tournament. Elevators are really slow.

    Jun 19, 2019
  • 3.0 star tripadvisor rating
    Good, not excellent, but still the best location in Hilo

    Great people, staff, from top to bottom. My room was far away from the very slow elevators .. so a long walk and a long wait. No ice in my room since there wasn't an ice machine on my floor. The layout is how I remembered it from almost 45 years ago - but considerably renovated and made current

    Jun 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519